Bakersfield Hyundai


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1410 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.9090891/5Overall Rating 3.9090891/5Overall Rating 3.9090891/5rating 3.9090891rating 3.9090891
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Craig Z. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The guy that sold us our car (Roger) has literally got to be the best salesman ever. He actually went and vacuumed my car himself because the service people didn't.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 09:20 PM
Mekisha R. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Good Service"
My Hyundai
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:00 PM
Bilal K. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brian"
It's a nice service ! Friendly people, definitely come back !
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 04:24 PM
Keri S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always gets in fast. Plus they take me home after I drop it off. "
Great service every time. I’ve been a customer for 4 years now
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:30 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/20/2017

Thank you for taking the time to review us, Keri! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Howard M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Representative -Joey"
Joey, Service Representative was only person I interacted with. He was excellent. Took very good care of me and addressed a small item that was forgotten. Very friendly and helpful and courteous. A real bonus to your company
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 12:41 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/19/2017

Thank you for taking the time to review us, Howard! I'm happy to see that you had such a great visit, and I'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Timely and accommodating
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 09:54 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/19/2017

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

John F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Bakersfield comes through"
They took care of my Car issue, Joey in service was Great, handled everything with Class, Thank you
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 09:41 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/19/2017

Thank you for taking the time to review us, John! I'm so happy to see that you had a great visit, and I'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Dan C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy drop off"
Service personnel great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 11:42 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/19/2017

Thank you for taking the time to review us, Dan! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"thank you"
accurate timeframe, faster then stated, no complaints
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 09:32 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/18/2017

Thank you for taking the time to review us! I'm happy to see that you had a great experience, and I'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Stephen D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Team Members!"
Having worked at a dealership before and being a tech I know how the service department works. Everyone was very professional. However, do to the failed parts on my vehicle I feel that I should have been issued a rental/loaner vehicle for the time being. This I will take to a corporate level. I was given my vehicle back not repaired, and not in a safe working order.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:42 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/19/2017

Stephen, thank you so much for taking the time to share your story with us. I shared your words with my Fixed Operations Director, Sandro, and he would love the opportunity to visit with you. At your convenience, please contact him at (661) 837-3321. If email is easier for you, his address is sdavalos@bakersfieldhyundai.com. We look forward to speaking with you. 

Miriam R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Servcie"
The EE's are helpful and are great with customers. Since I purchased my vehicle I have always gone to Hyundai to get it serviced. I love the service and friendly environment.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:05 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/17/2017

Thank you for taking the time to review us, Miriam! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

John K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Service Rep Jeremy was very knowledgeable with excellent personality.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:57 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/17/2017

Thank you for taking the time to review us, John! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
Great service. I had to have my engine replace due to a recall. They estimated 2-3 weeks, instead it took 8 days. Great Service. You can't ask for anything better than that. Alfonso in the service department was very professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 07:54 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/17/2017

Thank you for taking the time to review us! I'm happy to see that you had a great experience, and I'll be sure to pass on your kind words to Alfonso. We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Barbara E. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service/David Clark"
He was very helpful. And gave me some good advice.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:46 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/16/2017

Thank you for taking the time to review us, Barbara! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service - timely, affordable and consistently high quality
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/15/2017 09:16 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/16/2017

Thank you for taking the time to review us! I'm happy to see that you had a great visit, and I'll be sure to pass on your kind words to our team. We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Nataly R. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change service"
The employees are very nice and welcoming
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 10:31 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/16/2017

Thank you for taking the time to review us, Nataly! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Etta S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
By the time the shuttle took me to work, my vehicle was done. Very seedy service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 06:36 PM
Elizabeth M. at Bakersfield Hyundai responded on 10/16/2017

Thank you for taking the time to review us, Etta! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice folks"
i'll be back
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/12/2017 11:14 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/16/2017

Thank you for taking the time to review us! We look forward to your next visit. :) 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Gary F. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
David did great job as always
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:11 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/16/2017

Thank you for taking the time to review us, Gary! I'm happy to read your kind words, and I'll be sure to pass them on to David. We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

CHRISTOPHER S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joey, Alfonso, and David are the best!"
Joey, Alfonso, and David are the best there is! Everytime i come in they are quick to greet me and get my vehicle checked in for service. I can always rely on them to point out any issues with my car and advise me on the best solution(s). George should be proud of the team he has there.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:12 AM
Elizabeth M. at Bakersfield Hyundai responded on 10/16/2017

Thank you for taking the time to review us, Christopher! I'm so happy to see that you have had nothing but great experiences, and I'll be sure to pass on your kind words to George and the rest of our team. We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Displaying Review 1 - 20 of 1410 in total