Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67
4.7

( 2841 Reviews )

ReScore Reviews™ (82)

ReScore
Overall Rating 4.7073193/5Overall Rating 4.7073193/5Overall Rating 4.7073193/5Overall Rating 4.7073193/5rating 4.7073193
Original
Overall Rating 1.9390271/5rating 1.9390271rating 1.9390271rating 1.9390271rating 1.9390271
95% Would Recommend
100% Business Response
Latest Review 18 minutes ago

Reviews


RM
Robert M.
South Hadley, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Tucson maintenance
Quick and easy, in and out and on your way.

Verified Customer
Windsor Locks, CT
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Polite and Professional
In and out in less than 1.5 hours
ROBERT T. from Balise Hyundai responded on 11/12/2019

Thank you very much for your business and the review. We appreciate it


EK
Ellen K.
Springfield, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Fine
Clean Organized Friendly
ROBERT T. from Balise Hyundai responded on 11/12/2019

Ellen

Thank you for servicing with Balise Hyundai we appreciate your business


FM
Francis M.
Southwick, MA
2015 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Satisfied.
Quick Scheduling, Excellent Check-in, Knowledgeable and Friendly Service, Nice Lounge Area
ROBERT T. from Balise Hyundai responded on 11/12/2019

Francis

Thank you very much for your businesss


Verified Customer
Holyoke, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2019 Category: Service
Service
Great service!! Friendly and knowledgeable staff, they keep you updated through the time that your vehicle is being worked on.
ROBERT T. from Balise Hyundai responded on 11/11/2019

Thank you for your business. It is our goal to give you 5 star service on your next visit


CB
Charlotte B.
Agawam, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
appointment on time - representitive pleasant - service was great and did what he said he would do
great
ROBERT T. from Balise Hyundai responded on 11/11/2019

Charlotte

Thanks for servicing with Balise Hyundai we do appreciate it


TA
Ted A.
Indian Orchard, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
oil change
in and out in about a hour and got a free car wash everything went fine
ROBERT T. from Balise Hyundai responded on 11/11/2019

Ted

Thanks for servicing with Blaise we appreciate your business


AD
Andree D.
Charlemont, MA
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2019 Category: Service
Very organized
Routine service call. Cannot judge service quality at this time need more time
ROBERT T. from Balise Hyundai responded on 11/11/2019

Andre

Thank you for your business, I hope my staff is able to give you 5 star service next visit


Verified Customer
West Springfield, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Excellent
Comfortable place to wait for your vehicle to be ready. Great customer service.
ROBERT T. from Balise Hyundai responded on 11/11/2019

Thank you very much for your business


PM
Patrick M.
Ludlow, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great service
Work was done very well and on a timely basis. Service rep. very pleasant
ROBERT T. from Balise Hyundai responded on 11/11/2019

Patrick,

Great to see you had a good experience Thank you for your business


AH
Anne H.
Springfield, MA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service Visit 11/1/19
Brianna was great - had a small snafu because she was out sick on the 31st but she got it all squared away when she was back on the 1st. She is great.
ROBERT T. from Balise Hyundai responded on 11/11/2019

Anne

Thank you for the review and your business


JS
John S.
Longmeadow, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
In and out no delays or surprises
I will always take my car to Balise
ROBERT T. from Balise Hyundai responded on 11/11/2019

John

Thank you for your business and your loyalty, we appreciate it


AR
Aldo R.
Westfield, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Fast and Friendly Service
I had an oil change and filter and tire rotation all was done in a timely manner. They recommended two other service items of which I can do myself on the PVC. The other I will wait until next service appointment.
ROBERT T. from Balise Hyundai responded on 11/11/2019

Aldo

Thank you for servicing with Balise


JH
Jill H.
West Springfield, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Honest!!!
I had a great appointment at Balise; however, it wasn’t until I figured out that I left my work laptop at the dealership and they confirmed for me, did my overall experience get THAT much better.
ROBERT T. from Balise Hyundai responded on 11/11/2019

Jill

Thank you for choosing Balise Hyundai we appreciate your business


DH
Dawn H.
Coventry, CT
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Excellent service
In and out in good time
ROBERT T. from Balise Hyundai responded on 10/30/2019

Dawn

Thank you so much for your business


GG
Gilberto G.
Springfield, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Service
Since I purchase my Hyundai Tucson which it was early this year. I receive great customer service by "Brianna Rugani " the service advisor. Brianna always ensure that the customer receive the outstanding service that the customer deserve.
ROBERT T. from Balise Hyundai responded on 10/30/2019

Thank you very much for your business


CL
Cathy L.
Westfield, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Regular Service
I had my car in for regular service and had no issues. They checked for other noises and issues to find none. They made a few recommendations of which I had them do one and we will take care of the other. Everyone was very polite and friendly.
Thank you.
Cathy

Verified Customer
Agawam, MA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Great!
Abby was super friendly. It was great to see my salesman Chris N. Again as well. Balise Hyundai has been very good to me.

JO
Joanne O.
Agawam, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2019 Category: Service
customer service
customer service area very comfortable waiting

RL
Richard L.
Enfield, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Richard Lajoie
Was very happy with the service on my wife’s car