ReScore Reviews™ (44)

ReScore
Overall Rating 4.7727305/5Overall Rating 4.7727305/5Overall Rating 4.7727305/5Overall Rating 4.7727305/5rating 4.7727305
Original
Overall Rating 1.8863668/5rating 1.8863668rating 1.8863668rating 1.8863668rating 1.8863668
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"1st oil change on new car"
Took me in earlier than appt. and got me out within 30-35 mins.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:06 PM
Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Locatin"
Friendly fast service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 05:09 PM
Nicolas C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
ayour carbos in reallly good hans because the people that works there makes you feel like family not just a customer.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:32 PM
Sharon H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they were very accomodating...."
only took about 30 mins....
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:32 AM
Michael S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service"
Edward always treats me like the most important person in the world. I appreciate that.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 07:32 AM
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Excellent waiting area, service was very prompt and efficient.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 02:33 PM
Sharon N. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
ed Donahue very polite
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:47 AM
PATRICIA C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service visit"
Good customer service. Clean facility. Comfortable waiting area and spotless restrooms.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 06:54 AM
Awilda A. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location"
This visit was much better then the last. The young man was very nice and took time to explain things, no attitude. Awesome!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 06:24 AM
Russell N. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people. Very comfortable waiying area."
Always take my car to Balise for all service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 01:52 AM
Michael D. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 01:48 PM
Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service of my vehicle "
Service was good
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:43 AM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/14/2017

Thank you for the feedback!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
Scott P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
As always I show up with no appointment and I'm taken in, treated well and usually done in under 1-2 hours tops. Everyone is very nice to deal with. All I ask is that if it will take more than 2 hours someone just needs to let me know upfront and, i can decide if I have time or not. I have a lot of service done there due to my high mileage. I will continue to get my service done there.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:40 AM
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Mariluz P., receptionist at Balise Hyundai responded on 11/14/2017

Good afternoon Scott,

Thank you very much for the wonderful feedback. Thank you for your business and loyalty. We look forward to your next service visit!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
THERESA B. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable and skilled "
The service team discusses what is going to be done and if anything comes up they come and sit with you to explain the options. Very polite, smart and funny staff.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/12/2017 07:15 PM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/13/2017

Thank you for the wonderful feedback Theresa! We look forward to your next visit.

Mariluz Perez
413-735-6410
mperez@baliseauto.com
Yvette A. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"45,000 Mile Service"
I arrived a little early and was greeted immediately. The service was completed promptly. Everything was explained regarding the service performed.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/12/2017 07:08 PM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/13/2017

Thank you for the awesome feedback Yvette!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind and courteous "
Very kind and worked to make my experience pleasant.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:20 PM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/13/2017

Thank you for your business!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
Michael H. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
Friendly and efficient service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/11/2017 03:35 PM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/13/2017

Thank you for the positive feedback Michael!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
Holly S. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazingly clean and friendly "
I've been getting my service at this Balise dealership for several years. I'm always satisfied with both the service and personable atmosphere
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 07:18 AM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/13/2017

Good afternoon Holly,

Thank you for your business and your loyalty!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
Karen W. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Balise is awesome!"
Quick friendly service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/11/2017 06:32 AM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/13/2017

Thank you for the awesome feedback Karen!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Total satisfaction "
Convenient, beautiful facility and great customer service.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/11/2017 04:29 AM
4c913206ddfec386a6c620bedb4102e0?s=28
Mariluz P., receptionist at Balise Hyundai responded on 11/13/2017

I am glad we are convenient for you, we look forward to your next visit!

Mariluz Perez
413-735-6410
mperez@baliseauto.com
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