Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69
4.7

(1,281 Reviews)

ReScore Reviews™ (44)

ReScore
Overall Rating 4.4772736/5Overall Rating 4.4772736/5Overall Rating 4.4772736/5Overall Rating 4.4772736/5rating 4.4772736
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MZ
Monica Z.
Westport, CT
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019 Category: Service
Return to Balise Hyundai
They fixed my car when it broke down on the same day it was in.

JM
Joseph M.
Fairfield, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
2017 Tucson 22.5 service
Service Rep was very thorough and polite. Service was completed well within estimated time, which was greatly appreciated since I was waiting on site.

Verified Customer
Monroe, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Excellent service
Very cordial, clear explanation of services to be performed. Reasonable charges.

Verified Customer
Fairfield, CT
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
.
.

JL
John L.
Weston, CT
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Good Service
Good Service

CZ
Cheryl Z.
Stratford, CT
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
Excellent service and wait times are always less than expected.
Always quick with receiving and completing the work, everyone is extremely courteous.

JR
John R.
Derby, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
The personel are very curtious.
everything was fine.

PG
Patricia G.
Fairfield, CT
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
car service
since i got my new 2019 Elantra i was having what i thought was electrical/computer issues with my car, i brought my car to the original dealership who found nothing wrong then to Balise who initially couldnt find anything, when my car light when on again i brought it right to Balise and Jason could actually see yes there was something going on with my car , KEITH their lead mechanic was able to diagnosis the issue with my car and finally i got my car back in great working condition, no one would believe me that there was something wrong, but i finally someone did, Keith the mechanic came out and personally spoke to me for a while about what he found and i told him i only wanted him to be the one working on my car from now one (smile), Jason didnt initially have a loaner car for me to use they had my car for a week but when they finally did he actually delivered it to my job for me so i had a car to drive home with,

Verified Customer
Derby, CT
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Customer service
Great customer service

VR
Vera R.
Shelton, CT
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Any needs
I like Balise branch. I come every time for my service and always satisfied with service in customer service, quality and timely too. Thank you guys.

TB
Teresa B.
Fairfield, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Service Department
Excellent service department. Great addition was Jason, an asset to the dealership.

ST
Shennell T.
Fairfield, CT
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Great service
quick, fast, efficient

FB
Frank B.
Trumbull, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Balise
Great car great service .

Verified Customer
Trumbull, CT
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Good service
Easy to schedule service and staff very helpful and close to work

TV
Thomas V.
Stratford, CT
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Good Service
Service Department ready for me when I arrived; delivered completed service when they said they would; what could be better?

HB
Hilliard B.
Trumbull, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Fast and Fair
Was impressed by the quick turnaround time on my vehicle (less than an hour) and it came in under the cost I anticipated.

MW
Michael W.
Bridgeport, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
Easy access, efficient and effective personnel, budget friendly.
Jason displayed effective,efficient professional knowledgeable services, while maintaining a customer friendly environment.

Verified Customer
Massachusetts
2019 Hyundai Ioniq Plugin Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great service
As always professional

ST
Steven T.
Trumbull, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great work!
Great work, honest, and convenient

MK
Martin K.
Westport, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Service personnel are great
Service personnel seem to be getting better and better, every time I go back.