Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

287 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


EF
Emanuel F.
West Grove, PA
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Emanuel said the mechanic forgot to reset his oil light.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
West Grove, PA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Paul said they did a nice job. The price came in as quoted. They neglected to do one of the requested services.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kennett Square, PA
Audi Q3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Karen is so knowledgeable. I trust her recommendations and experience.
Thanks to the team for doing such a great job helping me maintain my Audi!

MM
Mary M.
Malvern, PA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mary said everything was great at the business. The staff were nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

NB
NED B.
Kennett Square, PA
Mercedes-Benz ML250
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018
ML250 Burns
I was slightly disappointed in the lack of a car wash at the completion of this service. Has this been eliminated from the service?
Allison B., owner/general manager from Bavarian Motorsport responded on 08/09/2018

Hi Ned,
I did check and confirmed that your car was washed that day.  However, we would be more than happy to provide another wash anytime at your convenience.  Thank you for the feedback.  It is very important and we care very much about your satisfaction.

Allison Brunovszky
Owner/General Manager
610-444-2222

TL
Tatiana L.
Kennett Square, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Tatianna said she was having trouble getting her new plates and everyone was so nice. She worked with Karen and she was very nice and friendly. She really appreciates her help.
This review was collected via phone interview by Customer Research Inc.

KL
Ken L.
Landenberg, PA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ken said the people were friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chadds Ford, PA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Great service
The Bavarian team did a great job coordinating a complex repair, and kept me informed throughout. Very satisfied with the outcome!

LQ
Luis Q.
Avondale, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Luis said things were uneventful and the service was quick.
This review was collected via phone interview by Customer Research Inc.

JZ
Junji Z.
State College, PA
MINI Cooper Countryman
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Junji said the experience was very good. He recommends this business.
This review was collected via phone interview by Customer Research Inc.

PF
Paul F.
Chadds Ford, PA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Paul said they are great., professional, and friendly. The service was provided at the price quoted.
This review was collected via phone interview by Customer Research Inc.

DS
DOROTHY S.
Kennett Square, PA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Service
Excellent as usual !

MP
Michael P.
Kennett Square, PA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Michael said it was good.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Landenberg, PA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
David said the service the business provided was good.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Kennett Square, PA
Porsche 911
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
John said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JF
JACKIE F.
Kennett Square, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Customer Service A+++!
We have been taking all of our vehicles to Bavarian Motorsport for years now. Karen, the Service Manager, runs a tight ship, and insures the customer gets the best work and best service. Our recent visit included a State Inspection and a full Auto Detail. The work was impeccable! Bavarian Motorsport is a Kennett Square gem!

Verified Customer
Chadds Ford, PA
Chevrolet Spark
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Excellent service
We needed Some body work done – Alison and Karen coordinated everything, the work was first class, and the estimate lower than nearby competitors. All this plus excellent customer service! Highly recommend and will continue to take our cars here for service.

TS
Thomas S.
Kennett Square, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Thomas said he appreciated being able to get in right at the last minute. This is one of the best facilities he's every been in.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kennett Square, PA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
excellent and professional in every way
Karen and the crew at Bavarian are great,

JV
Jamie V.
Hockessin, DE
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Jamie said that the facility was very good, they completed his service around his schedule and in a timely fashion. They provided good communication throughout the service which he appreciated.
This review was collected via phone interview by Customer Research Inc.