Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

98 Reviews

94% Would Recommend
87% Business Response
Latest Review about 10 hours ago

Reviews


MS
MICHAIL S.
Brooklyn, NY
Lexus RX 350
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/05/2019
Way to expensive!
100% overcharges. To start with $150 only to diagnose. Then $120 per hour $205 per hour for labor. I would not recommend. plenty of more reasonable mechanics in area.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

GOOD MORNING TO YOU MICHAIL,
Thank you for your review only you did not tell all.
You left out a few things in your review.
yes we charge for diagnostic. you were told when you left your car. Second the damage to your car was caused by RODENT DAMAGE so replacement of parts and related repairs as. needed.
YOU WERE informed of your needs PRIOR to repair there was no pressure on you, you drove your car in you could have taken it.
All was good and you were thankful when you picked it up....
Sorry that you don't think Quality work does not come with a cost..

Jordan Weine
owner
718-615-0705

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