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Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

95 Reviews

94% Would Recommend
90% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
New York, NY
smart fortwo
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/24/2019
Condescending, arrogant and inept
Dismissive and arrogant. Charged a premium price to pull a couple codes and mid-diagnose the car.
Jordan W., owner from Bay Diagnostic responded on 04/25/2019

GOOOD MORNING ,
JUST READ YOUR REVIEW , HI EXPECTATIONS, AND REALITY ABOUT YOUR CARS NEEDS EQUAL A BAD REVIEW,
YOU BROUGHT YOUR SMART CAR TO USE TELLING US ITS ONLY HAS A VALUE OF $2300.00 AND TO START YOU ASKED US TO DISGARD THE MUFFLER THAT WAS IN THE TRUNK .....
DID A COMPUTER SCAN AND DISCUSSED IN LENGTH WHAT YOU WOULD NEED TO DO, iI GUESS WE GIVING YOU THE TRUTH ABOUT FIXING THE SMART CAR & HOW IT WOULD NOT BE SMART TO DO WOULD BE TAKEN AS DISMISSIVE & ARROGANT...
ONLY HERE AT OUR SHOP, WE ONLY TELL THE TRUTH AND I GUESS DOING THAT GETS US A LOW REVIEW.
AS THEY AS NO GOOD DEED GOES UNPUNSHED....
HOPEFULLY YOU WILL HAVE BETTER LUCK BACK WERE YOU WERE GETTING YOUR CAR SERVICED BEFORE, AS THEY KEPT IT IN SUCH GOOD RUNNING ORDER.

Jordan Weine
owner
718-615-0705

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