Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

334 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


JW
Jasmine W.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016 Category: Service
Jasmine said Raymond provided amazing service and their shuttle was convenient.
This review was collected via phone interview by Customer Research Inc.

JR
Jodi R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Jodi said she likes this business. The employees were helpful and they did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kaitlyn B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Kaitlyn said she took the vehicle in without an appointment and the vehicle was finished before promised.
This review was collected via phone interview by Customer Research Inc.

RC
Rex C.
Newport News, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2016 Category: Service
Rex said he had to wait longer than expected.
This review was collected via phone interview by Customer Research Inc.

EG
Eric G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Eric said the employees at this business were pretty friendly and completed his vehicle's service in a decent and timely manner.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Spoke with Lisa. She said they did a good job and they were fast.
This review was collected via phone interview by Customer Research Inc.

BG
Barbara G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Barbara said this business did a good job and she is happy with what they did.
This review was collected via phone interview by Customer Research Inc.

CB
Carly B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Carly said this business had a fast turnaround time and their employees worked with her on the price.
This review was collected via phone interview by Customer Research Inc.

DT
Debra T.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Debra said the business provided awesome service. The personnel were professional and courteous. Their facility was very clean.
This review was collected via phone interview by Customer Research Inc.

TY
Ting Y.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2016 Category: Service
Ting said this business misplaced its copy of the paperwork and contacted him to ask him to bring them his copy. Fortunately, his copy was in his glove compartment and he did not have to go to the business to take it to them but they did a good job.
This review was collected via phone interview by Customer Research Inc.

YF
Yasmeen F.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2016 Category: Service
Yasmeen said this business was very responsive and adamant about updating her on the status of the repair. They were very knowledgeable about the repair they were performing on her vehicle. They were very detailed as well.
This review was collected via phone interview by Customer Research Inc.

IC
Ian C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Ian said the business provided quick service and the personnel was nice.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Brad said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MF
Matthew F.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Matthew said the business provided great and honest service. Their location was very convenient.
This review was collected via phone interview by Customer Research Inc.

RA
Reshone A.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Reshone said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SC
Sandra C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Sandra said this business did the work promised in a timely manner while being polite.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Bill said the business told him when his vehicle would be ready and they had it ready on time.
This review was collected via phone interview by Customer Research Inc.

AE
Anthony E.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Anthony said the services provided by this business was good. The only complaint he has is that he asked the mechanic to call him when the parts came in so he would have enough time to finish other things but the mechanic never called.
This review was collected via phone interview by Customer Research Inc.

MB
Milos B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Milos said the service was quick and also very affordable.
This review was collected via phone interview by Customer Research Inc.

CL
Catherine/steve L.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Steve said the service manager at this business is impeccably honest and he is a very satisfied customer.
This review was collected via phone interview by Customer Research Inc.