Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

335 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


LA
Lauren A.
Norfolk
Verified Customer
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12/12/2014 Category: Service
Lauren said she had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

HM
Hilary M.
Norfolk
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014 Category: Service
Hilary said the business provides good service and she wishes they were open more hours.
This review was collected via phone interview by Customer Research Inc.

RW
Robine W.
Virginia Beach, VA
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12/10/2014
Excellent Customer Service
Fast, thorough and efficient.

VD
Vinay D.
Norfolk, VA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2014
quick and friendly service
I went in there for a state inspection. They were quick, did not try to sell me anything I did not need. They provided honest review on the condition of my vehicle

JC
James C.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2014 Category: Service
James said he lives close by. The business had the service done on the same day but the receipt could have had a better break down of services.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Norfolk, VA
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12/05/2014
Awesome Service!!!
Dropped my truck off very last minute to get my state inspection and tire repaired and they had no problems getting me out the door the same day. Jason pointed out my tire didn't need repair and even went the extra mile to mount my tire at not additional cost. I will definitely be returning to them.

EU
Emily U.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Emily said this business answered all her questions and made sure she understood what was going on.
This review was collected via phone interview by Customer Research Inc.

DT
Denisse T.
Virginia Beach, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Denisse said the staff at this business was amazing.
This review was collected via phone interview by Customer Research Inc.

EU
Emily U.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Emily said this business answered all her questions and made sure she understood what was going on.
This review was collected via phone interview by Customer Research Inc.

DT
Denisse T.
Virginia Beach, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014 Category: Service
Denisse said the staff at this business was amazing.
This review was collected via phone interview by Customer Research Inc.

DS
Diane S.
Norfolk, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2014
professional, courteous and honest
Every time we have visited this company, the work was done in a professional and timely manner. The staff members are courteous and very helpful, especially Mr. Flick, and most important, they are people you can trust.

SL
Sharla L.
Chesapeake, VA
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11/27/2014
Got me in the day before Thanksgiving!
I had put off getting my oil changed and didn't think I would be able to get it done the day before Thanksgiving. I called and ET said bring it on down and we will get it done. They not only got it done but earlier than I expected!

AJ
Ariela J.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2014 Category: Service
Ariela said this is a good business.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2014 Category: Service
Joe said this business was helpful and friendly, and he got in and out quickly.
This review was collected via phone interview by Customer Research Inc.

TW
Theodore W.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2014 Category: Service
Theodore said the visit was fine.
This review was collected via phone interview by Customer Research Inc.

TB
Tiffani B.
Chesapeake, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2014 Category: Service
Tiffani said that the staff is very friendly and they make sure that she has everything she needs. She also mentioned that she really enjoys everything she has had done there.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2014 Category: Service
William said this business does good work but he would like to see all the costs of the service and not just the main points on the bill.
This review was collected via phone interview by Customer Research Inc.

CT
Collin T.
Herndon, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2014 Category: Service
Collin said the business is definitely great and the customer service is great as well.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
Verified Customer
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10/16/2014 Category: Service
Charles said this business got him in and out, did what they were supposed to do and did not try to sell him stuff he did not need. He stated Greg should get a raise.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Mechanicsville, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
John said the service at this business was very good. The people were so nice. He said he would definitely recommend this business to other people.
This review was collected via phone interview by Customer Research Inc.