Baytown Auto Collision Center

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

468 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Baytown Auto Collision Center
Dan A. on 10/31/2012
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Dan said the business cheated him out of some of his money. They charged him $500 for his deductible and they were only supposed to charge him $250. He said he will never use them again because they are not trying to make it right. He said he was not kept adequately informed during the repair process because they never called him to report on the status of his vehicle. He did not have very much interaction with the personnel. He said he would not recommend this business to others because he feels he was overcharged. He would like for the business to give him back his $250.
Category: Collision
Service Date: 10/15/2012
Review Created: 10/31/2012
This review was collected via phone interview by Customer Research Inc.