Review for Baytown Auto Collision Center
Juan L. on 11/11/2011
Juan said there were lots of problems with the repair. They told him his vehicle would be ready in 9 days, but the repair took 32 days. He was given different reasons for the delay, from wrong parts coming in and parts having to be painted, to the vehicle had to be aligned. He said this business never returned any calls and he had to contact them for information. He was not satisfied with the way he was treated and he would not recommend this business to others because of the lack of communication.
Service Date: 10/27/2011
Review Created: 11/11/2011
This review was collected via phone interview by Customer Research Inc.