Baytown Auto Collision Center

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

468 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Baytown Auto Collision Center
Heather D. on 06/10/2011
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Heather said she would only rate her overall experience with a 4 because her vehicle was not ready when promised. It was 3 or 4 days late because they kept getting the wrong part, so there was a parts delay.
Category: Collision
Service Date: 05/30/2011
Review Created: 06/10/2011
This review was collected via phone interview by Customer Research Inc.
Sonia P. at Baytown Auto Collision Center responded on 06/16/2011
true, it was only on the fourth delivery that we got the correct headlights. the insurance company wrote for used lights and the salvage folks had trouble producing them. we think she is being very nice about it.