Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

704 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


GT
Gordon T.
Bel Air, MD
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
My review
I like going to Bel air auto service because they are very friendly, they know what they are doing, their prices are reasonable, and after your first visit, every time you go back they know you like you’re part of a club or family. Most of all they don’t hassle you for your business. I would recommend them to anyone who needed auto work done.

BE
Bill E.
Fallston, MD
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Bill said that the staff at the facility is super, they are excellent considerate workers and kind people.
This review was collected via phone interview by Customer Research Inc.

RE
Rodney E.
Perry Hall, MD
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Rodney said they've always treated him fairly. The prices are decent.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Fallston, MD
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Steve said the business provided good service, good prices, a quick turnaround and also a friendly staff.
This review was collected via phone interview by Customer Research Inc.

RE
Rodney E.
Perry Hall, MD
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Rodney said they've always treated him fairly. The prices are decent.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Fallston, MD
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Steve said the business provided good service, good prices, a quick turnaround and also a friendly staff.
This review was collected via phone interview by Customer Research Inc.

JH
Jeanne H.
White Hall, MD
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Jeanne
We saved money as we went in thinking we needed more work then we did.

BC
Brian C.
Warwick, MD
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Brian said the employees were trustworthy and he respected them.
This review was collected via phone interview by Customer Research Inc.

KR
Kristina R.
Fallston, MD
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Kristina said that she has been dealing with the facility for years and she appreciates Chris.
This review was collected via phone interview by Customer Research Inc.

MH
Michelle H.
Bel Air, MD
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Saved my bank account
My headlight had been giving problems and I went to 3 mechanics (2 chain stores). One place I called without even seeing the car told me it was electrical and tried to send me somewhere 40 minutes from my house. Basically, I would need to change the entire headlight assembly and ballast for $2800 including taxes and labor. One place would let me buy the part and they could install, which would be cheaper, but said he'd never seen a ballast, so I knew that wasn't going to work... I popped in Belair Auto as a last ditch effort to save my bank account. I was given possibilities, with option to start with the simplest potential fix, and work from there. That would be to just change the bulb (200$) before purchasing some $1900 part that may or may not be the issue. IT WORKED! Glad I made one more stop that day.

I can say staff was pleasant and knowledgeable. I'll go back there from now on for my routine car care.

RS
Robin S.
Bel Air, MD
Subaru Forester (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Robin said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Benson, MD
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
awesome shop honest way of doing business
From Chris the owner to Rob the advisor and the mechanics who perform the work very professional knowledgeable and very fair in all there dealings... This is the go to place for all your vehicle needs.... A big thanks keep it up guys

RS
Ron S.
Jarrettsville, MD
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ron said everything worked out really well.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Fallston, MD
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Mike said the business was both helpful and efficient.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Bel Air, MD
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
John said they have excellent service.
This review was collected via phone interview by Customer Research Inc.

DD
Dave D.
Fallston, MD
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Shirley. She said her husband is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Bel Air, MD
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Fred said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

TA
Thelma A.
Fallston, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Thelma said she has been going to the business for the past 12 years. When she does not feel like waiting they bring her home. They are helpful and convenient.
This review was collected via phone interview by Customer Research Inc.

GL
Gerry L.
Bel Air, MD
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Gerry said he liked Chris and the staff. They were very straight-forward, and honest. They did not try to cheat him and the facility was clean.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Bel Air, MD
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Fast service
Fast service,feel confident about diagnosis

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