Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

457 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 8 days ago

Reviews


JM
Jen M.
Rockford, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Jen said they were very helpful and fast.
This review was collected via phone interview by Customer Research Inc.
Ted T. from Bella Vista Auto Service responded on 02/15/2019

Thank you Jen

Ted Trocke

Owner

616-874-4444


RB
Ryan B.
Grand Rapids, MI
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Ryan said the employees were great, trustworthy, honest and knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

SD
STEVE D.
Grand Rapids, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great service
Only place I will take my automobiles. Great service and craftsmanship, very courteous. Completed work in a as promised in the timeframe the promised! Very happy with Bella Vista auto and all the employees! Would recommend to everyone.

RM
Rich M.
Rockford, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Rich said the business was very courteous, helpful, and the job was done on time.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Rockford, MI
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Michael said they have great customer service, they did not lie to him, and did not give him the runaround.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Rockford, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Great service!
Went to BVA on a recommendation from a friend. Had a weird issue with power to my seats. They laid out my options and didn’t bs me at all. Gave me a fair price.
Brought it in at 2:30 in the afternoon hoping they could get it done... Ted made no promises and said more than likely it wouldn’t be done till the next day but I received a call at 4:45 and they managed to take care of it!

LC
Lorin C.
Rockford, MI
Dodge Ramcharger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Lorin said they fix the problem in a reasonable amount of time. He stated from talking to the owner, he can tell that they know what they are doing. He will definitely be back.
This review was collected via phone interview by Customer Research Inc.

TS
TONY S.
Belmont, MI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Professional work at a fair price
I have been a customer at Bella Vista Auto for over 15 years. Ted and his team always perform professional work at a fair price. They are also very good and letting you know if there are any other issues found that may affect the performance of your vehicle. I trust Bella Vista Auto and highly recommend them for all your auto service needs.

PH
PETER H.
Rockford, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great Service Again
Ted and Jim took great care of me again as they installed snow tires on my vehicle.

MS
Mitch S.
Rockford, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Mitch said this business was convenient and fast.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Rockford, MI
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Efficient and professional and local
We’ve always appreciated the professional service provided by Bella Vista Tire Service.

DT
DAN T.
Rockford, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Timely service
I was running out of time to get my oil changed before vacation. They fit me in early in the morning and had my car done and I was on the road in a very timely manner. They were courteous and efficient.

SK
SHARON K.
Grand Rapids, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
oil change
trust them completely to advise regarding maintenance of my vehicle

NB
Nancy B.
Rockford, MI
Honda Civic del Sol
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Nancy said that they picked her up and took her home, and it cost what he said it would cost.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grand Rapids, MI
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018
Quick and friendly
Thanks for the great customer service

RB
Rod B.
Rockford, MI
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Rod said the service is always very good and the staff is professional.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rockford, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Can get our car in very quickly!
Great job!!

JE
Jodi E.
Rockford, MI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Spoke with Steve. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

LB
LLOYD B.
Belmont, MI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Been with Ted for 20+ years.
Honest and friendly service coupled with accurate mechanical diagnosis. I trust no other auto repair service.

GM
GEORGE M.
Belmont, MI
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great service!
I’m confident that the material used and procedures are up to BMW standards. Proper care is very important to me and their being local makes it all the better.
Ted T. from Bella Vista Auto Service responded on 09/24/2018

Thank you George, always a pleasure to serve you.

Ted Trocke

Owner

616-874-4444


Displaying Review 1 - 20 of 457 in total