Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

437 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 3 days ago

Reviews


BB
Bryan B.
Rockford, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Bryan said that this business did a great job on his vehicle. He would recommend them.
This review was collected via phone interview by Customer Research Inc.
Ted T. from Bella Vista Auto Service responded on 09/21/2018

Thanks Bryan

Ted Trocke

Owner

616-874-4444


PM
Plip M.
Grand Rapids, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Plip said this business got him in same day, and he got his evaluation for the vehicle he was going to purchase the same day. They did everything he wanted, and their information was very valuable to him.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Rockford, MI
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Ray said the business does everything. They came and picked up the vehicle, did the trouble shooting, fixed things up right and took it back. He appreciates the work that is done.
This review was collected via phone interview by Customer Research Inc.

GH
GARY H.
Rockford, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Oil change plus!
Had the CRV in for an oil change today. When BVA does an oil chang your car gets a physical. They check everything out and point out what to keep an eye on and when to expect to replace it. I have been a customer of BVA for over 14 years and have never felt I was being sold a bill of goods or being up sold.

FC
Fred C.
Springfield, VA
Lexus LS 430
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Fred said the mechanic put in a filter and charged him for it without asking.
This review was collected via phone interview by Customer Research Inc.

DH
Del H.
Rockford, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Del said the employee was clear in defining what was wrong with his vehicle and came within what was quoted. Ted, the owner, is a nice guy. This was a good experience for him.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Rockford, MI
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Tom said he appreciated the way he was treated at this business. It was a good inspection. He had an issue with his brakes. The staff member drove it and showed him nothing had to repaired right away. The employees are always courteous and knowledgeable. They have the ability to diagnose, and they didn't up sell.
This review was collected via phone interview by Customer Research Inc.

TL
Thresa L.
Rockford, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Thresa said she loves the business. It's easy to call and make an appointment, and when she brings her vehicle in, the staff get the service done in a timely fashion. The prices are reasonable and the waiting room is nice and clean.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Rockford, MI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Mike said the service was relatively quick. Their prices were competitive.
This review was collected via phone interview by Customer Research Inc.

WH
Willam H.
Rockford, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
William said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Gavin M.
Rockford, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Gavin said the staff was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

SD
Sara D.
Greenville, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Sara said the staff provided trustworthy service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Belmont, MI
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Paul said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Grand Rapids, MI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Kyle said the staff were super helpful and they knew everything.
This review was collected via phone interview by Customer Research Inc.

AS
Arron S.
Rockford, MI
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Aaron said he appreciates the time they took to explain the service program they offer and the promptness of fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Lillian B.
Rockford, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Lillian said her overall experience with the business was really good. The service was done quickly, the price was reasonable, and the staff did a good job with it.
This review was collected via phone interview by Customer Research Inc.

JT
JEFF T.
Rockford, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
2000 Ranger
My truck needed some major front end work. Bella Vista got the work done as quoted and stayed late to get the work completed same same day.
Excellent work as always.

LH
Lourie H.
Rockford, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Lourie said she's gone to the business for quite a while. She said she is satisfied with the service she gets there, and has never had to bring anything back to them.
This review was collected via phone interview by Customer Research Inc.

BE
Bret E.
Rockford, MI
Mercedes-Benz ML55
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Bret said the staff were fast with the service they provided. The price of the service was fair.
This review was collected via phone interview by Customer Research Inc.

GK
Garry K.
Rockford, MI
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Garry said he is happy with the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 437 in total