Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

427 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 2 days ago

Reviews


GM
Gavin M.
Rockford, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Gavin said the staff was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

SD
Sara D.
Greenville, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Sara said the staff provided trustworthy service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Belmont, MI
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Paul said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Grand Rapids, MI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Kyle said the staff were super helpful and they knew everything.
This review was collected via phone interview by Customer Research Inc.

AS
Arron S.
Rockford, MI
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Aaron said he appreciates the time they took to explain the service program they offer and the promptness of fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Lillian B.
Rockford, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Lillian said her overall experience with the business was really good. The service was done quickly, the price was reasonable, and the staff did a good job with it.
This review was collected via phone interview by Customer Research Inc.

JT
JEFF T.
Rockford, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
2000 Ranger
My truck needed some major front end work. Bella Vista got the work done as quoted and stayed late to get the work completed same same day.
Excellent work as always.

LH
Lourie H.
Rockford, MI
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Lourie said she's gone to the business for quite a while. She said she is satisfied with the service she gets there, and has never had to bring anything back to them.
This review was collected via phone interview by Customer Research Inc.

BE
Bret E.
Rockford, MI
Mercedes-Benz ML55
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Bret said the staff were fast with the service they provided. The price of the service was fair.
This review was collected via phone interview by Customer Research Inc.

GK
Garry K.
Rockford, MI
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Garry said he is happy with the business.
This review was collected via phone interview by Customer Research Inc.

RR
Randy R.
Cedar Springs, MI
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Randy said everything went as planned.
This review was collected via phone interview by Customer Research Inc.

DF
Denise F.
Rockford, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Excellent Service Customer and Repair
Everyone at Bella Vista Auto are very friendly and eager to satisfy the customer. They contact you before doing repairs, repair only what is needed at the time of service, and show you the damaged part afterwards. Their honesty and efficient work are exemplary.

JT
Janet T.
Rockford, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Excellent Service
I am very grateful for Bella Vista Auto Service! Ted goes above and beyond in his approach to keeping my vehicle running safely. He is knowledgeable and honest. My dad brought his vehicle to BVAS and I will recommend it to all of my kids as well.

CP
Casey P.
Rockford, MI
Chevrolet Cobalt
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2018 Category: Service
Casey said the business owner is a bit gruff. They could use better customer service skills. The service provided is fine.
This review was collected via phone interview by Customer Research Inc.

TL
Thresa L.
Rockford, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Thresa said it was fast, friendly service. She trusts the advice they give her.
This review was collected via phone interview by Customer Research Inc.

BE
Bret E.
Rockford, MI
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Bret said there were no issues. He appreciated that they were efficient, and communicative.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Traverse City, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Aaron said they were highly accurate. They performed preventive services. Also, they are better than other business and they did not get upset when he chose the cheapest service.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Rockford, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Paul said the staff was helpful, straight to the point, and easy to deal with. The most important part was that they communicated well.
This review was collected via phone interview by Customer Research Inc.

EE
Ethel E.
Rockford, MI
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Ethel said she pulled into this business needing a light and they got right on it.
This review was collected via phone interview by Customer Research Inc.

WV
William V.
Rockford, MI
INFINITI M35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
William said the staff diagnosed the problem, and he fixed it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 427 in total