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Bells Service Center

Average Score
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(4 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(910) 736-8685

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
10:30 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
4800 Yadkin Rd Fayetteville, NC 28303
Bells Service Center's Reviews
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(4 Reviews)

MD
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Martin D.
Fort Bragg, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2021
0
Owner is a Liar and procrastinator
The absolute WORST customer service I have ever received. The fact that Scott Bell treats his customers with such discontent is disgusting, especially his military customers. I gave Scott my vehicle for a motor rebuild back in February 2021. It took 4 months just for Scott to take my motor to the shop to be rebuilt. This wasn't the issue, the issue, is that Scott LIED to me and claimed the motor was almost complete....BEFORE he had even taken it in for rebuild (I have screenshots for proof). To make matters worse, Scott likes to hang up on customers' faces when they hold him accountable for his lack of professionalism and timeliness.

Since Scott was taking too long to get my motor built, I asked him kindly to give me the name of the company he went through. HE REFUSED to give me the information to the company who was building MY motor that i paid with MY money. All because he didn't want hos reputation toiled. I still foond tge motor shop and they have had my motor complete for about 2 months, yet Scott still hasnt picked it up to put back in my vehicle.

The parking at his shop is exposed to the outside, so I have asked Scott to please make sure he keeps my vehicle clean. Instead, he TELLS me....the CUSTOMER, that its not even that big of a deal and that I shouldn't worry about it....

***My vehicle, a 2006 Jeep SRT 8 6.1L Hemi.....that isn't manufactured anymore***
So meanwhile, my vehicle is sitting in his lot collecting spider webs and grass growing through the engine bay....

I have been without a vehicle, so call/text was my only way of contacting Scott, but he refused to answer my calls. I've had to call from other numbers just to get him to answer my calls. Scott also enjoys talking about other customers...TO CUSTOMERS and will go on a long tangent just to distract you from the very issue you came to talk about. He will talk over you and manipulate the conversation. He is a SCAMMER.

It has been 8 months since I gave Scott my vehicle and it has been a nightmare. Even while im deployed, going through all kinds of work stress, Scott has made no effort in actually providing good service.

SCOTT is a liar and a scammer. Everyone....especially Military members, stay away!!!!!

If you have any questions and need proof of experience with Scott, feel free to email me directly.
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