Bergstrom Hyundai

Thank you for the excellent feedback.  Glad our team was able to "be the hero" you needed at that time.  We look forward to continuing the 5-star level service for you and your vehicle in the future.

Thank you for the feedback regarding your recent service.  Judging by the score, lowest possible, and note regarding respecting your time, I'm guessing the service took longer then expected.  Is there anything I can do for you to compensate you for your time we misused?  Ultimately we want to get the 1-star rating resolved and earn the opportunity to show you that we can do better in the future.

Sheila, Thank You for the feedback regarding your recent service.  We look forward to continuing the 5-star level service for you and your vehicle.

Gary, Thank You for the feedback regarding your recent service.  We have some staffing changes at the Hyundai service desk and it shows in the smoothness of the transaction.  Let me know how I can personally help mend the damage done and earn the chance at future service needs.  Ultimately we strive to earn 5-star reviews and would like to turn this around for you.

Barbara, Thank you for the feedback regarding your recent service.  We look forward to continuing the 5-star level service for you and your vehicle.

Gerald, Thank you for the feedback regarding your recent visit to Bergstrom Victory Lane Hyundai.  Our team looks forward to continuing the 5-star level service for you and your vehicle.

David, we appreciate the feedback and do agree that our staffing through July has shown some weakness.  Is there anything we can do to make things right with you?  We'd love to get back to 5-star status with you.  You can let me know by calling or responding to this email.

Judith, thank you for the feedback regarding your recent service.  We strive to earn full 5-star ratings from all of our guests.  Please let me know what we can do better in the future to earn a 5-star rating from you.

Thank you for the feedback regarding your recent service.  We look forward to continuing the 5-star level service.

Brian, Thank you for the follow up regarding your recent service.  We look forward to continuing the 5-star level service for you and your vehicle.

Maria, Thank you for the great feedback regarding your recent service.  We look forward to continuing the 5-star level service for you and your vehicle!

Susan,
Thank you for the feedback regarding your recent service. As a team we strive to earn full 5-star ratings from all of our guests. Please let me know what we can do to earn this rating from you. Mike & I would truly like the opportunity to make things right. You can call me at 920-749-3232 or reply to this email. Thank you in advance for the opportunity to do the right thing.

Scott,
Thank you for the feedback regarding your recent service. We look forward to continuing the 5-star level service for you and your vehicle.

James,
Thank you for the feedback regarding your recent service. We look forward to continuing the 5-star level service for you adn your vehicle.

Chad,
Thank you for the feedback regarding your recent service. We look forward to continuing the 5-star level service for you and your vehicle.