They are in of the largest dealers in the area and have no competition for Huyundai's... Not great to me, as I'd like to be able to try another dealership to compare.

Alisa I.

Appleton, WI

2012 Hyundai Sonata

Verified Customer

03/13/2019 Category: Service

Great customer service

Great customer service and perfect car service! A win win!

Recommended

Joe H. from Bergstrom Hyundai responded on 03/13/2019

Alisa, Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Verified Customer

Appleton, WI

2015 Hyundai Sonata

Verified Customer

03/12/2019 Category: Service

Good quick service.

I am happy about my last service.

Recommended

Joe H. from Bergstrom Hyundai responded on 03/13/2019

Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

John F.

Oshkosh, WI

2011 Hyundai Sonata

Verified Customer

03/12/2019 Category: Service

Recalls

Great job, even loaned me a car overnight

Recommended

Joe H. from Bergstrom Hyundai responded on 03/13/2019

John. Thank You for the feedback regarding your recent service. Glad to hear you're service went well. We strive to earn full 5-star ratings from all of our guests. Wondering what we can do in the future to earn a full 5-star rating from you?

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Verified Customer

Appleton, WI

2018 Hyundai Santa Fe S

Verified Customer

03/12/2019 Category: Service

14200 mile service

Quick and efficient servicing.

Recommended

Joe H. from Bergstrom Hyundai responded on 03/13/2019

Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Amanda T.

Kaukauna, WI

2018 Hyundai Elantra

Verified Customer

03/11/2019 Category: Service

Excellent service at this location

I have always had the best service at this location and will continue to come here.

Unfortunately not all Bergstrom locations are this wonderful. I’ve had the best and worst experiences at different locations.

Recommended

Joe H. from Bergstrom Hyundai responded on 03/11/2019

Amanda, Thank You for the feedback regarding your recent service. The team here has a lot of pride in where they work and what they do. Glad to see it shows. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Jerry N.

Omro, WI

2018 Hyundai Santa Fe S

Verified Customer

03/08/2019 Category: Service

Professional

Appointment was prompt and everyone was courteous. The garage is very clean and they treat your vehicle as if it was their own.

Recommended

Joe H. from Bergstrom Hyundai responded on 03/11/2019

Jerry, Thank You for the feedback regarding your recent service. The team here has a lot of pride in where they work and what they do. Glad to see it shows. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

David B.

Hortonville, WI

2018 Hyundai Elantra

Verified Customer

03/06/2019 Category: Service

Great service

Always great service

Recommended

Joe H. from Bergstrom Hyundai responded on 03/07/2019

David, Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service in the future!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Paul D.

Appleton, WI

2016 Hyundai Elantra

Verified Customer

03/05/2019 Category: Service

Professional Staff

Professionalism from the service scheduling all the way to the follow up visit.

Recommended

Joe H. from Bergstrom Hyundai responded on 03/05/2019

Paul, Thank You for the follow up regarding your recent service. We look forward to continuing the professional 5-star service that you're looking for!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

David G.

Fremont, WI

2017 Hyundai Tucson

Verified Customer

03/03/2019 Category: Service

People

Always nice

Recommended

Joe H. from Bergstrom Hyundai responded on 03/04/2019

David, Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Verified Customer

Hortonville, WI

2014 Hyundai Santa Fe S

Verified Customer

03/02/2019 Category: Service

Fast, convenient service; easy-to-schedule appointments

I have always received quality service in a clean, friendly environment.

Recommended

Joe H. from Bergstrom Hyundai responded on 03/04/2019

Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Trail R.

Kaukauna, WI

2017 Hyundai Sonata

Verified Customer

03/01/2019 Category: Service

Friendly service

Always friendly and professional service with high quality!

Recommended

Joe H. from Bergstrom Hyundai responded on 03/04/2019

Trail, Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Gary F.

Appleton, WI

2013 Hyundai Sonata

Verified Customer

02/27/2019 Category: Service

5 stars

nice clean place

Recommended

Joe H. from Bergstrom Hyundai responded on 02/28/2019

Gary, Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service!

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Michael N.

Appleton, WI

2005 Hyundai Sonata

Verified Customer

02/27/2019 Category: Service

Solved problem that's been happening for a long time

I took my car in for it's normal checkup and oil change. In cold weather I often hear a clicking noise that is intermittent. I mentioned this. With the car in the shop, they didn't hear anything. They let the car sit out in the cold for a couple hours and started it back up and found the serpentine belt as the culprit... and had it replaced. I took possession on the car and hadn't gotten far when the check engine light went on. I brought the car back the next day. I was given a loaner at no cost to use for the day. They found the problem (tech forgot to plug in a cable). It's been working great so far. :)

Recommended

Joe H. from Bergstrom Hyundai responded on 02/27/2019

Michael, Thank You for the feedback regarding your recent service. Sorry for the return trip needed, but glad they where able to properly handle your time and resolve the concern. We look forward to a continued 5-star relationship with you and your vehicle.

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Elizabeth M.

De Pere, WI

2017 Hyundai Sonata

Verified Customer

02/26/2019 Category: Service

Best service

Bergstrom has always done a great job - customer service is very apparent and is an obvious priority. Work was done efficiently and correctly.

Recommended

Joe H. from Bergstrom Hyundai responded on 02/26/2019

Elizabeth, Thank You for the feedback regarding your recent service. Our service team strives to offer 5-star level service to all of our guests and their vehicles. We look forward to continuing this in the future.

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

David S.

Appleton, WI

2013 Hyundai Santa Fe S

Verified Customer

02/25/2019 Category: Service

very attentive service; options explained in terms understandable by customer

thanx!!

Recommended

Joe H. from Bergstrom Hyundai responded on 02/26/2019

David, Thank You for the feedback regarding your recent service. Our service team strives to offer 5-star level service to all of our guests and their vehicles. We look forward to continuing this in the future.

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Lea H.

Appleton, WI

2018 Hyundai Elantra

Verified Customer

02/20/2019 Category: Service

Great Service

Bergstrom Hyundai is awesome! My oil change was quick, reasonably priced and included a car wash! Great value with professional service.

Recommended

Joe H. from Bergstrom Hyundai responded on 02/21/2019

Lea, Thank You for the feedback regarding your recent service. We look forward to continuing the 5-star service

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Paul Z.

Orlando, FL

2014 Hyundai Accent

Verified Customer

02/20/2019 Category: Service

Always fantastic service!

I'm a Floridian who travels back and forth to Wisconsin frequently via car. I needed my regular service and John was fantastic. I requested an oil change, tire rotation, and alignment since it was due and was quoted for service. They took my car, I went to the waiting room and after about 30 minutes, John called for me and told me they would not be doing a rotation and alignment and gave an awesome explanation of why. He then had recommendations for new tires (it was about time for those) and explained perfectly how Bergstrom's Tire Protection Plan works. John then recommended the 100k mile service as I'm approaching that. He was awesome at explaining what would be done, how it could be customized, and showed me what could happen if I didnt do it. Bergstrom is my dealership when I'm in the Midwest. They're awesome!

Recommended

Joe H. from Bergstrom Hyundai responded on 02/21/2019

Paul, Thank You for the feedback. What a great story to share! We wish you safe travels and look forward to continuing the 5-star service next time you're in Wisconsin.

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Ryan S.

Green Bay, WI

2016 Hyundai Sonata

Verified Customer

02/19/2019 Category: Service

Great fast service

Great service and everyone was real nice. Wish there was one in Green Bay since I live there

Recommended

Joe H. from Bergstrom Hyundai responded on 02/21/2019

Ryan, Thank You for the feedback. And thank you for making the drive to Appleton! We look forward to continuing the 5-star service

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

Frank Z.

Kaukauna, WI

2013 Hyundai Azera

Verified Customer

02/19/2019 Category: Service

good service

Excellent service as usual!

Recommended

Joe H. from Bergstrom Hyundai responded on 02/21/2019

Frank, Thank You for the feedback. We always appreciate the 5-star rating and will continue to handle you and your vehicle with the same pride and care

Joe Hengel
Assistant Service Manager
Bergstrom Victory Lane Imports
920-749-3232
jhengel@bergstromauto.com

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Location

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3023 Victory Lane
Appleton, WI 54913

(920) 749-3232

Send a message

http://www.appletonhyundai.com/

About Bergstrom Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.

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Bergstrom Hyundai

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1111 Reviews

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