Berkeley Tire And Auto Service

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

103 Reviews

97% Would Recommend
Latest Review over 2 years ago

Reviews


AA
ANNA A.
Alameda, CA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2015
great service
Always get what was expected and on time.

DA
Deepa A.
Berkeley, CA
Mazda 3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Deepa said this business does a good job. Ronnie is good guy and was very personable.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/17/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

VO
VALERIA O.
San Pablo, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2015
great attention...
Ronnie is great and great service!
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

DS
Dylan S.
West Hollywood, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2015 Category: Service
Dylan said this business had great service.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

WH
Wayne H.
Berkeley, CA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Wayne said the business did exactly what he wanted them to do and they did it perfectly. They are close to his location.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

KK
Kevin K.
Albany, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Kevin said this business is efficient and has good prices. They let him store his vehicle there for about an hour after the repairs were completed.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

PM
Paul M.
San Antonio, TX
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015 Category: Service
Paul said this business was convenient for him to take his vehicle to.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

MM
Merlyn M.
Berkeley, CA
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2015 Category: Service
Merlyn said the employees at this business were very nice and friendly. It was a pleasant experience and they completed his vehicle promptly.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/08/2015

Thank You for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

PA
Patrick A.
Berkeley, CA
Toyota Celica
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/25/2015 Category: Service
Patrick said he went to this business to get one of the tires on his vehicle patched. The employees there told him to come back in the morning and they would have it fixed. If they ran into any problems, they told him they would call him. He went back early the next morning and they did not have anything done because they did not have any patches in stock. He came back again the next morning and they still had not completed the repair. They could not get his vehicle back on the lift, so the employee just went out and used a jack to get the tire off his vehicle. He was told they were shorthanded because one of their employees left. He would not recommend this business for service because of this.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 08/27/2015

Sorry that your tire was not repaired no time, this statement i dont understand 

They could not get his vehicle back on the lift, so the employee just went out and used a jack to get the tire off his vehicle.

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

JB
Jessica B.
Berkeley, CA
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Jessica said everything with this business went well and they had her vehicle ready when she wanted.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 08/27/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

BH
BEN H.
San Francisco, CA
Volkswagen New Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2015
Awesome service
Great, personable care. Fast, efficient, and very good work.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 08/24/2015

 Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

KP
Kyle P.
Elk Grove, CA
Volkswagen Passat
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2015 Category: Service
Kyle said this business did everything professionally. It was pretty basic.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 08/25/2015

thank you for you business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

RB
Ronald B.
Berkeley, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2015 Category: Service
Ronald said everything went fine with the business and they helped him promptly.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 08/25/2015

Thanks For Your Business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

DG
Don G.
Berkeley, CA
Kia Spectra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Don said they gave him a clear explanation of what he needed to know. His questions were all answered and he appreciated what the business did.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

LG
Lucas G.
Allegany, OR
Subaru Impreza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Lucas said this business was fast, communicated well, and did a good job.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

MV
Monali V.
Berkeley, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Monali said she came in early and this business helped her.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

SZ
Seham Z.
Berkeley, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2015 Category: Service
Seham said this business was good.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

GM
GREG M.
Berkeley, CA
Toyota Camry
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2015
Great Price and Quality, Customer Service a Minus
They fixed a nail in my front tire for $30. You can't beat that. The gentleman at the front desk, however, could use a customer service refresher. He was busy watching the news when I arrived and seemed distracted throughout the interaction; he did not tell me when to come back so I assumed he'd call but he never did. I think he needs to be sent back to customer service school but the job was done -- well and economically. Plus the location is perfect -- near downtown Berkeley and UCB.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 08/10/2015

Thank you for your business, sorry you felt the service was not good but i was not feeling well that day

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

CS
CRAIG S.
Berkeley, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015
always done on time
great service
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 08/01/2015

Thanks for your business Craig

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

NM
Nailah M.
Richmond, CA
Cadillac Eldorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Nailah said the staff at this bushiness was professional and got the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager from Berkeley Tire And Auto Service responded on 07/27/2015

Thank you for your Business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service

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