Beyer's Service Center

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

222 Reviews

ReScore Reviews™ (1)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
90% Business Response
Latest Review about 3 years ago

Review for Beyer's Service Center
Ernest P. on 07/29/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Ernest said he was charged a lot of money for the brakes. They told him to order a part and he did. The part did not fix the problem with his brakes. He was told to order calipers and brakes lines. Each visit cost him $200 to $300. The service is good. The bill was overpriced because they charged for 10 hours of work. He expected to be charged for an hour. He should have been told up front that the work would take 10 hours. He said he would not recommend this business because he felt beat up paying for these services to fix the brakes.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 07/19/2013
Review Created: 07/29/2013
This review was collected via phone interview by Customer Research Inc.
Rick B. at Beyer's Service Center responded on 08/01/2013

Ernest we did not charge you 10hrs. labor working on your 1975 Corvette we charged you 2hrs.. We suggested a part that could be a problem over a phone call be for we saw the car and you would probably have to get it from a specialty store  This was after it had been to 2 other shops and one of then said you need all new calipers.  We worked on your 10hrs. tring to save parts because of rust.  Thank you but tell the whole story. How much did the other shops charge you?