Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 524 Reviews )

100% Would Recommend
Latest Review 14 days ago

Reviews


SS
Sean S.
Burlingame, CA
Lexus RX 300
Verified Customer
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11/21/2019 Category: Service
Sean said the service was really easy and the price was fair.
This review was collected via phone interview by Customer Research Inc.

BA
Beverly A.
Redwood City, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019
Servicing my cars
All work is done well and they work with you on timing

ES
Esteban S.
San Mateo, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Esteban said he is always happy with this business. They are always on time and they do what they promise.
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
San Mateo, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
.
the visit was great as always

AC
Anna C.
San Mateo, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
Great experience with Big E Automotive as always
I have been going to Big E Automotive for all the services for all our cars for many many years. They are always very reliable and offer great services with very reasonable prices. I highly recommend their services.

KM
Karen M.
San Mateo, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Auto Repair Supreme
Big E is the best car service bar none! My car runs in top condition, thanks to their excellent staff. I completely trust their work and professionalism.

AC
Andy C.
San Mateo, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Saved Again
Once again Big E did an incredible job working on my Ford E-350 Turbo Diesel van which is a nightmare if you look under the hood... I could go on and on but I'm grateful for their great service

DJ
Doug J.
San Ramon, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019
2004 BMW 530i - oil sensor replacement
I am grateful for their fast and excellent service. Big E was able to get my car repaired in one day! Thank you.

LM
Leonard M.
San Mateo, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019
always great service
been going to them for a long time

PB
Penny B.
Hillsborough, CA
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Penny said the business is the best and that she has never come across a good business like them. She stated that they are so helpful and honest.
This review was collected via phone interview by Customer Research Inc.

AR
Alan R.
Foster City, CA
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Alan said that Kierean and Walt are good guys and do good work.
This review was collected via phone interview by Customer Research Inc.

SM
Stacy M.
Newark, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
To the rescue once again!
Post transmission dying at over 260K miles so not griping, the oil pressure indicator kept pinging and stressing me out even more. Fortunately, Big E figured it out; just the sensor. Huge relief as a lunched engine would have spelled doom for my beloved Charlotte. Huge thanks to Kieran for hanging out while we slogged through trafficky traffic. Sorry the texts got mixed up. All good now!

CW
Charles W.
San Mateo, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great Service
I was able to make an appointment to bring my car in for repair. A full estimate of the repair cost was provided before the work was done. I’m always pleased with the service that I’ve received from Walter!

RG
Raymond G.
San Mateo, CA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great Service
They do very good work and keep you informed from start to finish.

NM
Nena M.
Los Gatos, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Reliable, considerate of time restrictions, and reasonable cost.
They explain maintenance/repair options so you can choose what is best for you.

KP
Karen P.
San Mateo, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019
EVERYTHING makes it great. Great people, great service
I wouldn't take my car for service anywhere else. Big E is the BEST.

KW
Kurt W.
Belmont, CA
Toyota Corolla
Verified Customer
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09/29/2019
superb visit
Walter got us scheduled very quickly, a brake service, and an oil change is done and new windshield washer jets installed and aligned. my wife exclaimed how happy she was, with braking smooth, no judder and perfect windshield cleaning and the care was ready early! Long-time customer is very happy.

Verified Customer
Foster City, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Great Repairs
Great place, reliable, good mechanics and timely repairs

SP
Scott P.
San Mateo, CA
Mazda Mazda3
Verified Customer
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09/18/2019
Customer - Scott Parsley
It has been a pleasure doing business with the staff. I received repair/service work on two vehicles at Big-E and was referred through their relationship with AAA. I will certainly be considering them for any future mechanical repair needs.

CS
Christine S.
San Jose, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Excellent Service
Super happy with this auto body shop. Needed a smog an oil change. They took care of me right away..

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