Reviews
MM
Marietta M.
San Mateo, CA
Toyota Camry
Verified
Close to where I live.
Very pleased with the service done. Service needed was done in 1 1/2 hours. Stayed and was given free access to the coffee shop across the street to purchase something. Thanks for your kindness.
Recommended
CG
Charlie G.
San Mateo, CA
Toyota Tacoma
Verified
Charlie said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TM
Toni M.
San Mateo, CA
Chevrolet El Camino
Verified
Toni said Walt was easy and good to talk to at this business. He was polite and nice. . The staff made it quick, simple and easy.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Mary C.
Burlingame, CA
Jeep Grand Cherokee
Verified
Mary said she had a good experience while getting her vehicle repaired at the business. The staff are friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Mike S.
California
Ford Ranchero
Verified
Mike said the staff did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PB
Paul B.
San Mateo, CA
Jaguar X-TYPE
Verified
Paul said he liked the way the staff members explained what was needed for repairs, the trustworthiness they displayed and the follow up they provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Bill H.
San Mateo, CA
Toyota Highlander
Verified
Bill said they are very professional and efficient. He said the price is fair and they do a good job and they have good mechanics there.
Recommended
This review was collected via phone interview by Customer Research Inc.
BG
Barbara G.
San Mateo, CA
Toyota Prius
Verified
Timely, professional
Excellent services; work always completed in a timely fashion.
Recommended
DH
David H.
San Mateo, CA
BMW X3
Verified
David said this business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
GO
Gary O.
Burlingame, CA
Chevrolet Silverado SS
Verified
Gary said the staff provided good service and they were good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Judith A.
San Mateo, CA
Jeep Grand Cherokee
Verified
Judith said the employees were very good. She has used this business several times.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Mickie S.
Belmont, CA
Hyundai Genesis
Verified
Efficient service
Appreciate the fast and efficient service. The attention to detail of the needed service.
So glad to have Big E recommended to me.
Mickie Schach
So glad to have Big E recommended to me.
Mickie Schach
Recommended
KW
Karen W.
Pacifica, CA
Volkswagen Eos
Verified
Customer Service
They expedited a major repair and got me back on the road with my crazy schedule. Car now runs great and no more idiot lights to distract me. The service crew are very knowledgeable and courteous.
Recommended
KD
Kathy D.
Daly City, CA
Volkswagen Jetta
Verified
Kathy said she went to the business without an appointment as soon as it opened. The staff put her through instead of having her wait.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tom S.
Redwood City, CA
Jeep Wrangler
Verified
Honest
Great service and honest pricing
Recommended
PK
Patrick K.
San Mateo, CA
Ford Explorer
Verified
Patrick said his experience with this business was average, but he would still recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Robert S.
San Francisco, CA
MINI Cooper Hardtop
Verified
great service and excellent work
I am completely happy with the major work done on my Mini Cooper JCW. This was a major job pulling the engine and transmission. The work was completed in a timely and with excellent workmanship. I was notified at every step of the way of my cost and work being done. I will definitely recommend Walter and his crew to anyone I know.
Recommended
TO
Tim O.
San Mateo, CA
Chevrolet Tahoe
Verified
Tim said the staff provided an excellent customer service experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
RA
Robbie A.
San Mateo, CA
Land Rover Range Rover
Verified
Robbie said the business provided excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZJ
Zoran J.
Burlingame, CA
Ford Contour
Verified
Zoran said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.