Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

403 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


YP
Yvonne P.
San Francisco, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great service
They never cease to amaze me with the great service they provide.

KE
Kaj E.
San Francisco, CA
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
14 years a customer, and counting
I like family owned businesses and I like the personal contact you get by talking to people who remember you. They know me and I know them. When I ask for advice, I know I will get a good one. So when my Ford Windstar needs repair, I have them make the repair rather than look for a newer car. Over the years, besides maintenance there has been both small and large repairs. Repairs and services are always well done - their repairs last.

SG
Scott G.
San Mateo, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Simply the Best!
There is a great culture there. Empathetic but yet direct to the matter at hand like a great doctor.

Verified Customer
San Mateo, CA
Ford Ranchero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Big E
The best,,,,

AM
Alejandro M.
Hayward, CA
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Alejandro said the owner of this business is a good guy.
This review was collected via phone interview by Customer Research Inc.

CW
Candy W.
San Mateo, CA
Jaguar S-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Candy said they were excellent and everything was done on time.
This review was collected via phone interview by Customer Research Inc.

TK
Torin K.
San Mateo, CA
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Torin said the service at this business is excellent.
This review was collected via phone interview by Customer Research Inc.

TO
Tim O.
San Mateo, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Tim said he never had a problem with the staff. They always goes above and beyond. He has never been taken advantage there.
This review was collected via phone interview by Customer Research Inc.

BL
Bernie L.
Half Moon Bay, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Bernie said they get the job done and they do it the way it should be done. With the confidence he had in their service, it gave him peace of mind that he took the vehicle to the right place. He gives thanks.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
San Mateo, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Tom said the quality of work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PK
Patrick K.
San Mateo, CA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GM
Gilbert M.
San Mateo, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Gilbert said every time that he goes to this business the service is on time, well done and the staff find out the issues. They did a great job. He is very lucky to have this business in his neighborhood.
This review was collected via phone interview by Customer Research Inc.

EF
Easar F.
Orangevale, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
AMAZING service
Kieran goes above and beyond the call of duty to help his customers!! He came in on a Saturday to help me with my issue!! Highly recommend this place.

JB
Jessie b.
Palo Alto, CA
Honda Civic
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2018 Category: Service
Jessie said she was not impressed with the businesses knowledge of vehicles.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Burlingame, CA
BMW 128i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Great Service, honest, reasonable
You can rely on Big E Automotive to give you any honest assessment of what needs to be done.

JH
Jeff H.
San Mateo, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DC
Deanna C.
San Mateo, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Excellent service
Fast, through and friendly service

PB
Philip B.
San Mateo, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Philip said the staff at the business were straightforward and provided good service.
This review was collected via phone interview by Customer Research Inc.

DC
Dominick C.
Half Moon Bay, CA
Mercedes-Benz E430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Dominick said he was satisfied with the work the business does on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Pacifica, CA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Eric said he is happy with the performance of this business, overall. He brought the vehicle late at night and the staff did a great job. He has nothing but positive feelings.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 403 in total