Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

389 Reviews

100% Would Recommend
Latest Review about 20 hours ago

Reviews


Verified Customer
Burlingame, CA
BMW 128i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Great Service, honest, reasonable
You can rely on Big E Automotive to give you any honest assessment of what needs to be done.

JH
Jeff H.
San Mateo, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DC
Deanna C.
San Mateo, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Excellent service
Fast, through and friendly service

PB
Philip B.
San Mateo, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Philip said the staff at the business were straightforward and provided good service.
This review was collected via phone interview by Customer Research Inc.

DC
Dominick C.
Half Moon Bay, CA
Mercedes-Benz E430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Dominick said he was satisfied with the work the business does on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Pacifica, CA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Eric said he is happy with the performance of this business, overall. He brought the vehicle late at night and the staff did a great job. He has nothing but positive feelings.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
San Mateo, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Bill said the business is the best and they provide first class service.
This review was collected via phone interview by Customer Research Inc.

LA
Leonida A.
San Mateo, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Leonida said the experience she had was very good.
This review was collected via phone interview by Customer Research Inc.

GH
Gail H.
San Mateo, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Michael. He said the business did a great job and provided the service in the same day. They are fast, reasonably priced and courteous. The also accurately documented what was done to the vehicle.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
San Mateo, CA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
David said the vehicle works so everything is good.
This review was collected via phone interview by Customer Research Inc.

MM
Marietta M.
San Mateo, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Close to where I live.
Very pleased with the service done. Service needed was done in 1 1/2 hours. Stayed and was given free access to the coffee shop across the street to purchase something. Thanks for your kindness.

CG
Charlie G.
San Mateo, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Charlie said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Toni M.
San Mateo, CA
Chevrolet El Camino
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Toni said Walt was easy and good to talk to at this business. He was polite and nice. . The staff made it quick, simple and easy.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Burlingame, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Mary said she had a good experience while getting her vehicle repaired at the business. The staff are friendly.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
California
Ford Ranchero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mike said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
San Mateo, CA
Jaguar X-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Paul said he liked the way the staff members explained what was needed for repairs, the trustworthiness they displayed and the follow up they provided.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
San Mateo, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Bill said they are very professional and efficient. He said the price is fair and they do a good job and they have good mechanics there.
This review was collected via phone interview by Customer Research Inc.

BG
Barbara G.
San Mateo, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Timely, professional
Excellent services; work always completed in a timely fashion.

DH
David H.
San Mateo, CA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
David said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

GO
Gary O.
Burlingame, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Gary said the staff provided good service and they were good people.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 389 in total