Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

417 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


YH
Yabo H.
Santa Clara, CA
Chevrolet Cobalt
Verified Customer
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11/10/2018 Category: Service
Yabo said the employee helping him was really helpful and was a nice person. The price was fair and the business gave him a good recommendation for his windshield fix. The service was good.
This review was collected via phone interview by Customer Research Inc.

HP
Hank P.
Burlingame, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Hank said that he has nothing but good things to say about the business and they do a really good job.
This review was collected via phone interview by Customer Research Inc.

OG
Owen G.
San Mateo, CA
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
My VW CC car
I just purchased a second hand car from a dealership and took it straight to Kieran for the once over. He pointed out a few items that needed to be done to make it all up to date with services - dropped it off before going to work and picked it up afterwards. I always bring my cars to Big E - nowhere else

Verified Customer
San Mateo, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Awesome service with the the most honest people.
Best in quality work with very reasonable pricing.

AB
Angie B.
Foster City, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Angie said they are amazing because she is able to pick up the phone, call them and go in the same day.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
San Mateo, CA
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great service. Friendly owner and staff
I had my alternator replaced with a rebuilt one and it had a problem charging the battery. The warranty replacement took a little longer to get but once they received it, I was taken care of in one day. The team at Big E are very nice people and helpful. With so many places to pick from in San Mateo, I will be going back to Big E the next time I need a repair

MK
Mary K.
San Mateo, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
very knowledgeable
Walter and his team and very helpful and fairly priced.

VP
Valerie P.
San Mateo, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Trusted Service
My family and I have been taking our cars to Big E for over 15 years. I trust their work and service. Thanks Big E for taking care of us.

ML
Max L.
Daly City, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Max said he is very happy with the business and the way his vehicle came out.
This review was collected via phone interview by Customer Research Inc.

GP
George P.
San Mateo, CA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Cleaniness, nearness to my home, very reliable work.
Excellent knowledge about autos, complete honesty, courtesy, excellent work, reasonable costs, work completed when promised, pleasant people

MS
Mike S.
California
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Mike said the staff is honest, and always does a great job for him. They're a straight, honest facility.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
San Francisco, CA
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bill said the business was great and they do good work.
This review was collected via phone interview by Customer Research Inc.

RT
Refujio T.
Foster City, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Refujio said they always know what they are doing and are good and honest and don't rip people off.
This review was collected via phone interview by Customer Research Inc.

MF
Michele F.
Hillsborough, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Excellent service
I highly recommend Big E Automotive.

YP
Yvonne P.
San Francisco, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great service
They never cease to amaze me with the great service they provide.

KE
Kaj E.
San Francisco, CA
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
14 years a customer, and counting
I like family owned businesses and I like the personal contact you get by talking to people who remember you. They know me and I know them. When I ask for advice, I know I will get a good one. So when my Ford Windstar needs repair, I have them make the repair rather than look for a newer car. Over the years, besides maintenance there has been both small and large repairs. Repairs and services are always well done - their repairs last.

SG
Scott G.
San Mateo, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Simply the Best!
There is a great culture there. Empathetic but yet direct to the matter at hand like a great doctor.

Verified Customer
San Mateo, CA
Ford Ranchero
Verified Customer
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08/31/2018
Big E
The best,,,,

AM
Alejandro M.
Hayward, CA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Alejandro said the owner of this business is a good guy.
This review was collected via phone interview by Customer Research Inc.

CW
Candy W.
San Mateo, CA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Candy said they were excellent and everything was done on time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 417 in total