Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

379 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


MM
Marietta M.
San Mateo, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Close to where I live.
Very pleased with the service done. Service needed was done in 1 1/2 hours. Stayed and was given free access to the coffee shop across the street to purchase something. Thanks for your kindness.

CG
Charlie G.
San Mateo, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Charlie said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Toni M.
San Mateo, CA
Chevrolet El Camino
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Toni said Walt was easy and good to talk to at this business. He was polite and nice. . The staff made it quick, simple and easy.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Burlingame, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Mary said she had a good experience while getting her vehicle repaired at the business. The staff are friendly.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
California
Ford Ranchero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mike said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
San Mateo, CA
Jaguar X-TYPE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Paul said he liked the way the staff members explained what was needed for repairs, the trustworthiness they displayed and the follow up they provided.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
San Mateo, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Bill said they are very professional and efficient. He said the price is fair and they do a good job and they have good mechanics there.
This review was collected via phone interview by Customer Research Inc.

BG
Barbara G.
San Mateo, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Timely, professional
Excellent services; work always completed in a timely fashion.

DH
David H.
San Mateo, CA
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
David said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

GO
Gary O.
Burlingame, CA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Gary said the staff provided good service and they were good people.
This review was collected via phone interview by Customer Research Inc.

JA
Judith A.
San Mateo, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Judith said the employees were very good. She has used this business several times.
This review was collected via phone interview by Customer Research Inc.

MS
Mickie S.
Belmont, CA
Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Efficient service
Appreciate the fast and efficient service. The attention to detail of the needed service.
So glad to have Big E recommended to me.
Mickie Schach

KW
Karen W.
Pacifica, CA
Volkswagen Eos
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Customer Service
They expedited a major repair and got me back on the road with my crazy schedule. Car now runs great and no more idiot lights to distract me. The service crew are very knowledgeable and courteous.

KD
Kathy D.
Daly City, CA
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Kathy said she went to the business without an appointment as soon as it opened. The staff put her through instead of having her wait.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Redwood City, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Honest
Great service and honest pricing

PK
Patrick K.
San Mateo, CA
Ford Explorer
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/27/2018 Category: Service
Patrick said his experience with this business was average, but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
San Francisco, CA
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
great service and excellent work
I am completely happy with the major work done on my Mini Cooper JCW. This was a major job pulling the engine and transmission. The work was completed in a timely and with excellent workmanship. I was notified at every step of the way of my cost and work being done. I will definitely recommend Walter and his crew to anyone I know.

TO
Tim O.
San Mateo, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Tim said the staff provided an excellent customer service experience.
This review was collected via phone interview by Customer Research Inc.

RA
Robbie A.
San Mateo, CA
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Robbie said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

ZJ
Zoran J.
Burlingame, CA
Ford Contour
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Zoran said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 379 in total