100% Would Recommend
Latest Review 3 days ago
Larry B. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said the service was great.
Vehicle: Audi S4
Category: Service
Service Date: 02/15/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Terry H. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer care!"
Big E is a great place, with great customer service!
Vehicle: Acura MDX
Service Date: 02/14/2018
Review Created: 02/17/2018 10:05 PM
Thomas B. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service experience (as usual)"
I simply needed a SMOG for registration renewal and I think I was in and out in about 25 minutes. These guys are very good and very friendly. Thank you, again.
Vehicle: Toyota RAV4
Service Date: 02/14/2018
Review Created: 02/17/2018 08:17 PM
Marya H. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marya said the staff were very proficient, professional and got the work done in a timely manner. She wished the business had more parking available.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/31/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Damon J. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliability"
Reliable, quality assured, honest and punctual. Recommendation is High!
Vehicle: Mercury Grand Marquis
Service Date: 02/09/2018
Review Created: 02/15/2018 12:50 PM
Michelle F. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said the employees were able to get her in quickly. They went above and beyond by noticing something else wrong and repairing it at no additional charge.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 02/07/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Bruce B. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said this business was very polite and worked him into the schedule. His vehicle was ready when they told him it would be ready. He was very satisfied with the service.
Vehicle: Suzuki Samurai
Category: Service
Service Date: 02/07/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Barry N. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good communication, good work on auto."
Auto needed a lot of work in a short period of time. I was happy with the results. Thanks.
Vehicle: BMW 5 Series
Service Date: 02/07/2018
Review Created: 02/10/2018 08:12 PM
Jason V. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said the service was excellent.
Vehicle: Honda Pilot
Category: Service
Service Date: 01/26/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Tony P. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said this is the best business he has been to.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 01/22/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Niccolo V. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Niccolo said the employee was able to get his vehicle done in 1 day and even made sure it was running right, before he picked up his vehicle.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 01/19/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Desiree B. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Desiree said the business has great customer service, and the job was done quickly.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/18/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Michael H. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said he was very pleased with the excellent service. The employees are always on time. They are always business like in a personal way. They give him the facts and they do a smashing job.
Vehicle: Ford Escape
Category: Service
Service Date: 01/11/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Cynthia M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"25 plus years"
Appreciate the good honest work and prices from the team at Big E
Vehicle: Chevrolet Suburban
Service Date: 01/17/2018
Review Created: 01/20/2018 02:14 PM
Julio C. on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Julio said the service was pretty good.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/16/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Bill P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said the staff members provided great service that was on time and they were really nice to deal with.
Vehicle: Dodge Caliber
Category: Service
Service Date: 01/13/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Grant W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Laura. She said she was very happy with her experience at this business. The staff did what was supposed to be done. She truly appreciated that they were up front about what she did and did not need. They did not try to sell her on anything unnecessary. They were clear about which services could wait.
Vehicle: GMC Acadia
Category: Service
Service Date: 01/11/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Carolyn G. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
We have been going to Kieran and Walter for 15 years. They are honest and great to work with.
Vehicle: Toyota Prius v
Service Date: 01/10/2018
Review Created: 01/14/2018 08:09 PM
Chris R. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest Experts. Very reasonablly priced. "
By far the best mechanic on the Peninsula. Always trust my cars will get repaired properly and know the price is more than fair.
Vehicle: Toyota Highlander
Service Date: 01/12/2018
Review Created: 01/13/2018 08:36 PM
Jim K. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said the service was excellent. The owner and the fellas are very nice and he enjoys going to this facility for service and to talk. The employees bend over backwards for him and they will give him a ride back and forth, if he needs it. He stated he feels very comfortable at this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/15/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 353 in total