100% Would Recommend
Latest Review 7 days ago
Craig D. on 10/14/2017
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"Honest guys and quality workmanship"
Yes and I have
Vehicle: Chevrolet Impala
Service Date: 10/11/2017
Review Created: 10/14/2017 08:03 AM
Mark F. on 10/14/2017
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"Great People"
Great staff. Good prices. Work done quickly.
Vehicle: Toyota Camry
Service Date: 10/06/2017
Review Created: 10/14/2017 02:35 AM
John B. on 10/13/2017
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"Well Done, I’ll be back"
Review is in the title
Vehicle: Ford F-150
Service Date: 10/05/2017
Review Created: 10/13/2017 08:24 PM
John B. on 10/07/2017
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"Good work, expedited as needed, "
Short notice solutions to my automotive needs
Vehicle: Lexus GS 350
Service Date: 10/05/2017
Review Created: 10/07/2017 01:18 PM
Bob W. on 10/07/2017
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"Big E Automative"
Service is great and reasonable.
Vehicle: Chevrolet Pickup
Service Date: 10/04/2017
Review Created: 10/07/2017 07:46 AM
Johnny Q. on 09/28/2017
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Johnny said he would recommend this business for service. Walter always does a good job.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Karen W. on 09/21/2017
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"Eos owner"
Prompt, very customer-oriented, great servicing
Vehicle: Volkswagen Eos
Service Date: 09/19/2017
Review Created: 09/21/2017 08:09 PM
David H. on 09/18/2017
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"personal service"
personal and knowledgeable
Vehicle: Hyundai Santa Fe
Service Date: 09/11/2017
Review Created: 09/18/2017 03:36 PM
Ken F. on 09/14/2017
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Ken said he was happy to have the work done. He was happy with the price, and it was all good.
Vehicle: GMC Yukon
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 09/10/2017
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"Concern for the operational condition of the vehicle."
Good job. i await hearing you have received the Dome light parts for the 2003 F100. Thanks
Vehicle: Ford F-150
Service Date: 09/05/2017
Review Created: 09/10/2017 09:14 AM
Ross C. on 09/03/2017
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"...able to repair my car and diagnose problems so I do not have to pay for unnecessary repairs..."
excellent, friendly, timely repair
Vehicle: Ford Taurus
Service Date: 08/31/2017
Review Created: 09/03/2017 07:18 AM
Max L. on 08/31/2017
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Max said he is satisfied with the service the business provides.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/24/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. on 08/30/2017
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Spoke with Lily. She said the experience was excellent and she had no problems.
Vehicle: Toyota Highlander
Category: Service
Service Date: 07/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
David C. on 08/30/2017
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David said the business was quick, inexpensive, and honest.
Vehicle: Ford Mustang
Category: Service
Service Date: 08/04/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Shealagh M. on 08/21/2017
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"Consistently good service at fair prices"
We have taken our cars to Big E for a number of years. Not only is the service consistently good and friendly, but Kieran and Walter are extremely honest and trustworthy. Our car broke down on a trip to LA a couple of years ago. The shop that AAA towed it to told us the transmission was shot and needed to be replaced for $6K. We called Kieran and he was suspicious given the symptoms. We had the car towed to San Mateo. Sure enough, the transmission was ok - Big E replaced a $150 part and it was good to go (and still running well 2 years later). In my experience, Big E never oversells what needs to be done, and they will prioritize the important stuff if you don't want to get multiple items done at one time. It's the only place we take our cars.
Vehicle: Lexus ES 350
Service Date: 08/17/2017
Review Created: 08/21/2017 09:29 AM
Fredina I. on 08/17/2017
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"Big E Auto!! Excellent!!!]"
They're personable, friendly, knowledgeable, communicative.
Vehicle: Lexus ES 330
Service Date: 08/11/2017
Review Created: 08/17/2017 05:39 PM
George P. on 08/17/2017
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"Great auto Shop"
A Very ethical honest shop with very capable people who do excellent work.
Vehicle: Lexus IS 250
Service Date: 08/15/2017
Review Created: 08/17/2017 11:33 AM
Larry R. on 08/17/2017
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Larry said he was pleased with this business. Their parking was inconvenient.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 08/01/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Thomas B. on 08/11/2017
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"Another satisfactory experience"
I get much better service from Big E than from the dealer. It is probably less expensive as well but the primary reason is that your service is very personalized and I like doing business with Big E.
Vehicle: Toyota Tacoma
Service Date: 08/09/2017
Review Created: 08/11/2017 12:56 AM
Barbara G. on 08/10/2017
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"efficient, always quality work, professional and friendly"
Same as above - efficient, quality work and professional
Vehicle: Toyota Prius
Service Date: 08/07/2017
Review Created: 08/10/2017 08:22 PM
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