Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

477 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


LT
Leslie T.
San Mateo, CA
Mazda 5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2015
good service, car finished as stated. Things explained so I understood.
will diffently return and will recommend
good service nice people to work. trusted. will be back

SR
Stephane R.
San Mateo, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2015 Category: Service
Stephane said this business' service is very good.
This review was collected via phone interview by Customer Research Inc.
Kieran M. from Big E Automotive responded on 04/02/2015

Hi there Stephanie, thank you for the kind review, regards Kieran

Kieran and Walter

TO
Travers O.
San Mateo, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2015
Good/Reliable Service
Our experience with Big E has always been reliable.

BH
Bill H.
Foster City, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2015 Category: Service
Bill said this business does a good job and the mechanics are reliable. If something is wrong, they will fix it at no cost.
This review was collected via phone interview by Customer Research Inc.
Kieran M. from Big E Automotive responded on 04/02/2015

Thank you for reviewing Bill, I hope you and Lilly have a great easter, regards Kieran

Kieran and Walter

MC
Mark C.
San Mateo, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2015
Quality work
Keiren gives you the right scoop and charges a fair price for excellent work. I am so happy he is in our neighborhood but would travel to have him work on my cars.

FI
Fredina I.
San Mateo, CA
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015
The Best!!!
Big E Automotive is simply wonderful. They are always kind and responsive, and reasonable, in working on what my car needs for service.
Kieran M. from Big E Automotive responded on 02/27/2015

Fredina, thank you for such a great review, regards Kieran and Walter


FC
Frank C.
Hillsborough, CA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015 Category: Service
Frank said this business treated him very well and everything went fine. He would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.
Kieran M. from Big E Automotive responded on 02/27/2015

Thanks Frank, regards Kieran and Walter


GM
Genel M.
San Mateo, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2015
Excellent
Reasonably priced. Trustworthy. Efficient. Car ready when promised.
Kieran M. from Big E Automotive responded on 02/27/2015

Thanks genel for your good words, regards Kieran and Walter


WK
Walter K.
Burlingame, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2015 Category: Service
Walter said the business is straightforward and have good customer service. They got his vehicle done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Kieran M. from Big E Automotive responded on 02/27/2015

Hi Walter, glad to be of service, we'll see you down the road for your next service, regards Kieran and Walter


LB
Louanna B.
San Mateo, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015
Service and caring attitude
I would and have recommended this place to many others. There is no other place that gives the superior service that Big E does--thank you for all your past and future services!!!
Kieran M. from Big E Automotive responded on 02/27/2015

Hi Louanna, thanks so much for your confidence, it's always a pleasure, regards Kieran and Walter


FM
Frank M.
San Mateo, CA
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2015
friendlines and knowledgeable
sharp eyes kiren to finde the lose rod
Kieran M. from Big E Automotive responded on 02/27/2015

Thanks Frank, hope the eyes stay sharp!

Kieran and Walter

JW
Jim W.
San Mateo, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015
Toyota Tacoma 2005
On time and courteous
Kieran M. from Big E Automotive responded on 02/27/2015

Thank you Jim, regards Kieran and Walter


JE
Jose E.
Foster City, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015 Category: Service
Jose said this business was great and his vehicle is running perfect.
This review was collected via phone interview by Customer Research Inc.
Kieran M. from Big E Automotive responded on 02/27/2015

Thank you Jose, glad you take care of your ford for you, regards

Kieran and Walter

AT
Ace T.
San Mateo, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015
Superb customer service which goes beyond their core mission. Thank you very much and sincerely appreciate the accomodation.
Nothing but the best in all aspects of their business.
Kieran M. from Big E Automotive responded on 02/13/2015

Thank you Mr. Ace for the great review.!!


PC
Phil C.
San Mateo, CA
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2015
Complete confidence
I always have complete confidence in their work and evaluation of what needs to be done on my vehilces
Kieran M. from Big E Automotive responded on 02/13/2015

Thansk you Phil for the great review!!


AC
Anna C.
San Mateo, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015
Big E Automotive is the best place to bring your car for service
I have been taking all my cars to Big E Automotive for all kinds of services for quite
a few years, they are always so helpful, knowledgeable and friendly. their price are very reasonable and their works are very professional, I am most satisfied with their work and highly recommend their services to everyone.
Thank you guys for taking good care of my cars
Kieran M. from Big E Automotive responded on 02/13/2015

Thank you for the review,very much appreciated.!!

Kieran Mannix


BA
Bob A.
Burlingame, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015
Keiran
Keiran is fabulous. Does a thorough job, timely and honest!
Kieran M. from Big E Automotive responded on 02/13/2015

Thank you Bob for your review.!

Kieran Mannix


Displaying Review 461 - 477 of 477 in total