Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(370 Reviews)

99% Would Recommend
Latest Review 3 months ago

Reviews


JB
John B.
Fulton, NY
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019 Category: Service
John said when he calls this business they are always able to get his vehicle in right away with no waiting.

BG
Barbara G.
Pennellville, NY
Buick LeSabre
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019 Category: Service
Barbara said Mike is the only honest mechanic she has been to. He tells it as it is.

DB
Diane B.
Subaru Forester
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Excellent service
Mike was very helpful in finding the right snow tires for my needs. I'm always satisfied with his exceptional customer service and reasonable rates.

CT
Craig T.
New York
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019 Category: Service
Craig said the employees were prompt and did what they were supposed to do.

KS
Kayla S.
New York
Mazda CX-5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019 Category: Service
Kayla said the mechanics did good work.

Verified Customer
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
Big Mikes
Very happy with repairs and costs.

BD
Bridgett D.
New York
Kia Sedona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019 Category: Service
Bridgett said she would recommend this business for service.

MA
Matthew A.
New York
Chevrolet Impala
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019 Category: Service
Matthew said the business was very informative, nice and also very helpful.

JH
Jay H.
Syracuse, NY
Kia Forte
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019 Category: Service
Jay said they are friendly, honest and have always taken care of him.

BV
Bill V.
East Syracuse, NY
Kia Sorento
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019 Category: Service
Bill said his experience was good.

PH
Patrick H.
New York
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019 Category: Service
Patrick said the staff was very courteous and got the job done quickly and had good pricing. They seemed very honest on what they were willing to offer and did not try to up sell him and seemed like very respectful mechanics.

PW
Penny W.
New York
Toyota RAV4
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2019 Category: Service
Penny said she had to wait a long time is all. The service itself was great.

RF
Robert F.
Liverpool, NY
Mitsubishi Outlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019 Category: Service
Robert said the staff provided good service, a fair price, and they were accommodating.

PA
pamela a.
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Brakes needed
As usual, Big Mike's came through for me. Always taking care of my vehicle needs in a timely manner. Very professional and kind staff.

ZJ
Zachary J.
Subaru Impreza Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
Honest Place
My wife's dashboard was lighting up: check engine, cruise control, ABS. Mike and his crew tried a few different things—communicating clearly through the whole process—and eventually came to realize it was something we'd have to take to our Subaru dealer. Ultimately, he said, "There wasn't really anything for us to fix, so you don't owe us anything." I was amazed. Usually, you'd expect places to still charge for labor and all that.

The guys here are honest and straightforward, and I highly recommend Big Mike's.

Displaying Review 1 - 15 of 370 in total