Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

680 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.5625/5Overall Rating 4.5625/5Overall Rating 4.5625/5Overall Rating 4.5625/5rating 4.5625
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Elgin, OK
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Always Awesome
Anytime I come in for a service, I get the best customer care!

HW
Henry W.
Lawton, OK
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
5
Workers and staff

NR
Nathaniel R.
Fort Sill, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great Service
I appreciate that they have mature poeple working there. They are professional courteous.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/09/2018

Thank you so much for the awesome review!  We appreciate your business and look forward to seeing you again!


RJ
Robert J.
Lawton, OK
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Replacing turn signal light bulb`
All did not go as expected from previous experience for the same problem. If I had been thinking I would have gotten this problem corrected at another location at a much lesser cost.

Verified Customer
Lawton, OK
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Is taken care of
Personal is friendly and efficient
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/09/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to your next visit.  Thanks again!


DB
David B.
Cyril, OK
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Repaira
They did a nice job
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/09/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to your next visit.  Thanks again!


BT
Barbara T.
Lawton, OK
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Hyundai service
The service was great, the problem I have was the tech could have moved a quilt I was working on to the back seat or even over the the drivers seat while changing the air filter. The tech stepped on the quilt and smeared grease on it in two different places. It's very upsetting that to fine something that has taken hours to make has to be cleaned before it can be finished. Now it will be many more hours of work to remove the grease. Your people should be more careful, no paper rugs / pads were used that I could see.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/09/2018

Thank you for taking the time to review our service department.  Please accept my apology for the situation. I have called you to let you know that I am willing to clean the quilt for you.  Again, I am sorry the mishap.  Thank you for your business.


JH
John H.
Marlow, OK
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Nice facility, friendly people.
All is good so far.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/09/2018

thank you so much for the review!  We appreciate your business and look forward to your next visit.  Thanks again!


BL
Barbara L.
Lawton, OK
2012 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Friendly and Effecient
The moment you enter the service department the people are friendly and make sure that you are helped right away. They tell you exactly what you need done and how long it should take to complete the work. It is clean and quiet while waiting in the lobby.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/09/2018

Thank you so much for the awesome review!  We appreciate your continued business with us and look forward to seeing you again!


KW
Kathy W.
Lawton, OK
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Personal and friendly
The service department always makes me feel welcome. They are friendly and take time to connect personally with my needs.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/03/2018

Thank you so much for the awesome review!  We appreciate your continued business and always look forward to seeing you.  Thanks again!


CM
Charles M.
Lawton, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Service Deoartment
Keep up the excellent service.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/03/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to seeing you again!


MC
Michael C.
Wichita Falls, TX
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Very friendly and helpful staff/people.
Great
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 08/03/2018

Thank you for the awesome review!  We appreciate your business and look forward to seeing you again!


RP
Robert P.
Lawton, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
close to home
prompt and courteous service
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/31/2018

Thank you for your review!  We appreciate your business and your kind words.  We look forward to your next visit.  Thanks again!


JT
James T.
Cache, OK
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Friendly employees
I wish or though during service that I would get a car was as part of the service
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/31/2018

Thank you for the 5 star review!  We appreciate your business and look forward to seeing you again!


WR
Wanda R.
Cache, OK
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Car check
Great service! Great dealership
Excellent customer service
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/25/2018

Thank you so much for the awesome review!  We truly appreciate your continued business with us and always look forward to seeing you.  Thanks again!


TV
Terry V.
Wichita Falls, TX
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Saturday Service
Quick, friendly, easy in and out. Very nice place to do business.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/25/2018

Thank you for your review!  We appreciate your business and look forward to a future visit.  Thanks again!


DB
Donald B.
Lawton, OK
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Oil change
Thanks
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/25/2018

Thank you so much for your review!  We appreciate your continued business and look forward to seeing you again!


GS
Gerald S.
Geronimo, OK
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
Easy in and good service
Easy to schedule service appointment and timely service Thanks
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/24/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to seeing you again!


RB
Robert B.
Altus, OK
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
fast and friendly service
Haven't had any issues with the sales or service teams at Billingsley! They are always fast friendly and attentive, would highly recommend them to anyone looking for a new or used car! Well worth the 100-mile round trip to get service done by them!
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/24/2018

Thank you so much for the awesome review!  We appreciate your kind words and your continued business with us.  We look forward to your next visit.  Thanks again!


VL
Victoria L.
Lawton, OK
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Great !!!
The general manager & staff are the best, always caring & friendly
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 07/21/2018

Thank you so much for the awesome review!  We thank you for choosing us to service your vehicle.  We look forward to seeing you at your next visit.  Thanks again!


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