Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

766 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.5625/5Overall Rating 4.5625/5Overall Rating 4.5625/5Overall Rating 4.5625/5rating 4.5625
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
96% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


WM
William M.
Elgin, OK
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Service Department
Very knowledgeable personal...

AL
Angela L.
Lawton, OK
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
They always do a great job.
I was in and out quickly and efficiently.

AG
Arthur G.
Lawton, OK
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service
Work/service is done in a timely manner, with no problems, desk personnel, very nice and polite.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/16/2018

Thank you so much for the awesome review!  We appreciate your business and look forward to seeing you again!


Verified Customer
Lawton, OK
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Team
Teamwork gets the job done=happy customer. Thank you
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/16/2018

Thank you so much for the awesome review!  We appreciate your business and look forward to seeing you again!


DM
Dajuan M.
Fort Sill, OK
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/15/2018 Category: Service
Authorization request
If a customer asks for something specific to be done, do just that, if more is required, consult with the customer and ask for authorization prior to just “repairing” the problem.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/16/2018

Thank you for talking with me today.  Again, I sincerely apologize for the miscommunication about the update.  Thanks!


Verified Customer
Snyder, OK
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service
Great, quick service
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/16/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to seeing you again!


RW
Roderick W.
Lawton, OK
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Ok
Ok
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/16/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to seeing you again!


Verified Customer
Lawton, OK
2009 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Transflush result
Well first the trans flush seems to have improved shifting ability. Before there was a little surge, not bad, going from gear to gear. Now it seems that the shifting is smoother with out any noticeable surges. But with the cold weather I've been warming the engine up thoroughly before putting it in to gear. With that obviously there's not any bumps or hard shifting into gear when the idle is lower, so I'm not sure that the warming the engine up thoroughly hasn't contributed to better shifting. I'd like to think that the flush improved the performance. Secondly on another point, I had the battery replaced on the car. I was given a price, and it seemed rather ouch that hurts. But when it was done for what ever reason, the cost of the battery was acceptably lower than purchasing a battery from somewhere else. There were places that wanted $160.00 for the battery before tax. Others were $10 to $15.0 above my cost the that I paid for at Hyundai. Hyundai listed me a battery for $120.00. Cool and good job on the battery.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/16/2018

Thank you so much for the awesome review!  I appreciate you telling us about your experience and showing that the dealership isn't always more expensive.  We appreciate your continued business with us and look forward to seeing you again!


JT
James T.
Cache, OK
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great place to get your car service
Excellent service department. Very professional and friendly
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/16/2018

Thank you so much for the awesome review!  We appreciate your business and look forward to seeing you again!


Verified Customer
Lawton, OK
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Service
Very good
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/13/2018

Thank you so much for your review!  We appreciate your business and look forward to seeing you again!


Verified Customer
Fletcher, OK
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Oil change
Took a long time and service message was not cleared and clock didn’t get changed like I have asked

CH
Clifford H.
Cache, OK
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Happiness with hyundai
I always receive the best service at this dealership. Naomi is patient and answers any question I may have.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/13/2018

Thank you so much for the awesome review!  We appreciate your continued business and look forward to seeing you again!


AW
Ada W.
Rush Springs, OK
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
We purchased a service contract when we got our new Sante Fe! Love the convenience! They are very courteous and very helpful at Lawton Hyundai!
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/10/2018

Thank you so much for the 5 star review!  We appreciate your continued business and look forward to seeing you again!


PP
Pama P.
Mountain View, OK
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Latest Service appointment.
Excellent service.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/10/2018

Thank you so much for the awesome review!  We appreciate your business and look forward to seeing you again!


Verified Customer
Hollis, OK
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Oil and Filter and checkup
I was very satisfied with the service.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/07/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to your next visit.  Thanks again!


Verified Customer
Lawton, OK
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Professional friendly people & timely service!!
Great atmosphere
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/07/2018

Thank you so much for the 5 star review!  We appreciate your business and look forward to your next visit.  Thanks again!


Verified Customer
Elgin, OK
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Recent service
I really appreciate the outstanding customer service. Staff are friendly and display positive attitudes - always a pleasurable atmosphere.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/07/2018

Thank you so much for the awesome review!  We appreciate your continued business and look forward to seeing you again!


JH
John H.
Medicine Park, OK
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Excellent Dealership and Service
Always a pleasant experience. Greeted upon arrival, fast service, friendly staff, and nice waiting room. Service area is clean and organized. I have always had excellent service. I have purchased 5 vehicles from Billingsley Hyundai (2 from Ford) and highly recommend. I am disappointed in donuts have been discontinued (lol)
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/07/2018

Thank you so much for the awesome review!  I'm sorry about the donuts.  We appreciate your continued business and look forward to seeing you again!


DM
Donald M.
Fletcher, OK
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great service
Friends
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/07/2018

Thank you so much for the 5 star review!  We appreciate your continued business and look forward to seeing you again!


MT
Michael T.
Lawton, OK
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
great job!
this is the wife's car and she was very pleased. happy wife happy life.
NAOMI D., Service Manager from Billingsley Hyundai of Lawton responded on 11/07/2018

Thank you so much for the awesome review!  We appreciate your continued business and look forward to seeing you again!