Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

158 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


GN
Gabrielle N.
Las Vegas, NV
BMW 740Li xDrive
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Gabrielle said they always take care of her, and explain everything that's going on.
This review was collected via phone interview by Customer Research Inc.

JB
Joelle B.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Joelle said she appreciated the staff kept in touch with her via text, which is more convenient for her than talking on the phone. She likes that they give her all the prices up front and ask her if she wants to go ahead with various services. She also really likes the way their receipts summarize which services she will need in the future. She added she thinks Sam is cool and loves the way he explains which problems are urgent and which ones she can hold off on for awhile.
This review was collected via phone interview by Customer Research Inc.

MP
MARIO P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
alternator problems
i took my car for a diagnostic at BMW ONLY because my car was acting weird with rpm’s and the check engine light came on, Victor came right away and check the problem and it came out to be the alternator was bad,so he told me to change it because my car was running on the battery it self.and he told me that it will be ready before 5pm.
and that’s what happened i left the car there and i received a call around 4:30pm that my car was ready and i can pick it up.

Once again the team at BMW ONLY took the time to check my car and explained everything that was wrong with it and it got fixed quick and got ficed the right way. I AM VERY HAPPY WITH THE CUSTOMER SERVICE AND THE PROFESSIONALISM OF THE BMW ONLY TEAM.
THANK YOU ONCE AGAIN FOR THE INCREDIBLE JOB YOU GUYS DID ON MY CAR

JG
Joseph G.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/03/2019 Category: Service
Joseph said the business was good, the facility was a bit small that's about it.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
Nevada
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Susan said this business was very knowledgeable and honest. She won't take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

NS
NOEL S.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Owner really care about his customers
Well is a group of good mechanics in BMW ONLY and they know what the doing, am a customer since they open and is the only place where I take my BMWs, excellent Quality job I trust this place, they are BMW Masters, definitely is the right Place to take your car they really knows BMWs, thank you Victor

ST
SHIRLEY T.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Oil change
Excellent service!

JB
Juan B.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Juan said that he was quoted a fee for a 1 hour job but it took 2 and a half hours for them to finish the job. He said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Kennesaw, GA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Kevin said the business is more honest than others and they try to help out with the problems, instead of just getting money out of him. They do not up sell or do rush jobs to just get the customer out the door.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Las Vegas, NV
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Service Beyond Reproach
Throughout my life I have tried many service centers. BMW Only is by far the number one BMW Service Center. When you see people driving in from out of state to have their cars servived. You know you have found the right place. Victor the owner and his team of technicians are a very dedicated and trustworthy group.

FJ
Fernando J.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Fernando said the staff was prompt and provided good service overall.
This review was collected via phone interview by Customer Research Inc.

PR
PHILIP R.
Henderson, NV
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Honest mechanics
Very knowledgeable BMW mechanics that will not over bill you.

BL
Brock L.
Las Vegas, NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Brock said overall he's happy with the business but he is not sure if the issue his vehicle was having is totally fixed or not.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Las Vegas, NV
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
John said he needed a rental vehicle and their facility does not offer rentals. He said everything was done professionally and they were priced right.
This review was collected via phone interview by Customer Research Inc.

ML
Malik L.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Malik said the service took longer than expected, and none of the fluids were topped off.
This review was collected via phone interview by Customer Research Inc.

MV
MATTHEW ALAN V.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Best in Town
This shop is fantastic. Highly skilled, honest, fast and priced fair.

VP
VASILY P.
Las Vegas, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Affordable and quick service
They are amazing. Anytime I need work done on my car I take it to BMW only. They are honest and do great work.

BC
Benson C.
Henderson, NV
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Benson said the business always takes care of him and is very fast.
This review was collected via phone interview by Customer Research Inc.

HG
Hans Bismarck G.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Car shop you can trust
Reasonable price, honest mechanic and trustworthy. I feel at ease here than the dealership

MP
MAYKEL P.
Las Vegas, NV
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
oil Leak
Honest and great costumer service