Reviews
MA
Maurice A.
San Diego, CA
2014 Hyundai Elantra
Verified Customer
Fast, good service
Fast, good service
Recommended
Verified Customer
Oceanside, CA
2013 Hyundai Accent
Verified Customer
Always satisfied
I always get treated with respect and feel my car is being professionally maintained.
Recommended
JA
Joe A.
Oceanside, CA
2019 Hyundai Kona Electric
Verified Customer
Hyundai Service Dept Rep
Nice and friendly service representatives. He said two hours and will give me a call when it’s done. Sure enough, exactly two hours he called and said my car was ready. Great work.
Recommended
NL
Nina L.
Carlsbad, CA
2015 Hyundai Genesis
Verified Customer
great customer service folks, very helpful and knowledgable
took only a few minutes for service lady to check my tires for nails, other flaws, then bring tire pressure up on all 3 tires
Recommended
PK
Patrick K.
Carlsbad, CA
2019 Hyundai Santa Fe
Verified Customer
Service scheduling was easy and service was prompt.
It's great to have the online scheduling. So much better than telephone for ease of use. Communication was prompt, and with Covid - safety measures are in place. Timing of service completion was as expected and on time
Recommended
RJ
Ronald J.
Oceanside, CA
2017 Hyundai Sonata Hybrid
Verified Customer
excellent service .Repairs complete and on time.
They will not disappoint . Very knowledgeable and up today on your vehicle's needs . Always keeping you informed on the status of your repairs or a regular schedule maintenance. My experience is always very Positive .
Recommended
BW
Benjamin W.
Oceanside, CA
2015 Hyundai Elantra
Verified Customer
Fast Service
Friendly Staff great service
Recommended
CD
Cyndi D.
Oceanside, CA
2010 Hyundai Elantra
Verified Customer
Friendly service
Alexis arranged a rental car for me since I couldn't pick up my car for a few days. It was so easy to pick up and return the rental vehicle.
Recommended
MD
Mary D.
Encinitas, CA
2011 Hyundai Sonata
Verified Customer
Great service
Very friendly and helpful.
Recommended
Verified Customer
Oceanside, CA
2020 Hyundai Kona
Verified Customer
Best customer service!
This dealership is not like any other. They strive to do the best work they can and do right by you, rather than just make a quick buck. The staff at Bob Baker's Hyundai listen to your needs and always recommend what's best. I know that they will be honest, upfront, and communicate often to keep me updated. I've seen staff go above and beyond for their customers. That's why I will always return to Bob Baker's Hyundai for my car needs.
Recommended
VF
Veronica F.
Oceanside, CA
2008 Hyundai Sonata
Verified Customer
Seating
Customer lounge was closed, but chairs should have been provided. Small area in back with picnic tables and benches was too chilly. No protection from the wind.
Recommended
GR
Gillian M R., Parts and Service Director from Bob Baker Hyundai responded on 06/24/2020
Thank you for your feedback, and I apoligize that our lobby and waiting areas are closed still due to COVID-19 restrictions. Once these restrictions on distancing inside our facility and with our patrons is lifted, we will open our lobby back up.
Gillian RobertsParts and Service Director
gillianr@bobbakerhyundai.com
760-929-4900
EE
Edward E.
Vista, CA
2015 Hyundai Genesis
Verified Customer
Throttle Jock
Great Service at a fair price.
Recommended
CB
Charles B.
Oceanside, CA
2017 Hyundai Sonata Hybrid
Verified Customer
Recall service
Notified of a recall and given an appointment all in the same call. I was given a loaner while my car was being serviced (half a day). Was notified by text when my car was ready for pickup. Although they were quite busy, there was very little wait time at either drop off or pick up.
Recommended
Verified Customer
Carlsbad, CA
2011 Hyundai Tucson
Verified Customer
Great!
Alexis is great!
Recommended
Verified Customer
Vista, CA
2011 Hyundai Sonata
Verified Customer
Great service!
Tom was very professional and an excellent communicator..
Recommended
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