ReScore Reviews™ (110)
Highly recommend Bob Baker Hyundai Carlsbad service
Many issues when I only came in for an oil change.
Beware of upselling.
Hi, thank you for your time to fill out this survey, it plays an important role towards our goal of having completely satisfied customers. I am sorry to hear you were unhappy with your recent visit. Yes Hyundai dealer was down all last week so my techs were very limited at what that can do, one of those being a battery testing/submition. Also I am sorry to hear the advisor did not know about the filter a head of time, there is a few air filters that have been on back order for some time. Looks like you have a return apt already scheduled. I will reach out to you today, so i can bettery understand were we missed on providing a 5-star experience. We appreciate your business.
Thanks for your Time,
Big Thank you to all at Bob Baker Hyundai. First for being there for us in this difficult time secondly for always doing such a great job on my car- have always come to you since first purchasing my car in 2013 and always been very happy. It is nice to go to a dealership that will tell you if anything is wrong. Great to feel safe mechanically in a car. Stay Safe all of you.