Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

716 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


MB
MICHAEL B.
Chino Valley, AZ
Chevrolet RV Cutaway
Verified Customer
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01/13/2019
My Stepkid's Old RV
When this old '86 Chevy RV rig was towed in with rear bearing and axle problems I really had my doubts about its future. But, as usual, Bob and his staff came through, found the old parts on line, and put Humpty Dumpty back together again. Good job, per the usual.

CM
CLIFFORD M.
Chino Valley, AZ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Re-alignment Subaru
Once again prompt service. Told 40 minutes took 60. Price was very fair.

GC
Glenn C.
Chino Valley, AZ
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Glenn said that everything went as it should. The business went over his options for oil types and explained everything well.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Chino Valley, AZ
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
James said they're fair and do a good job
This review was collected via phone interview by Customer Research Inc.

RN
Roy N.
Chino Valley, AZ
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Roy said the staff is trustworthy, awesome guys, and they know what they are doing. They stand behind their work and warranty it.
This review was collected via phone interview by Customer Research Inc.

MB
MICHAEL B.
Chino Valley, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Per the usual
Per the usual, great job, guys.

CM
CLIFFORD M.
Chino Valley, AZ
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Colorado service
Have dealt with Bobs service for over three years. Excellent service for all autos.

JS
JESSICA S.
Prescott Valley, AZ
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Amazing Service!
I have been coming to this shop for several years and they always take excellent care of my vehicle. The staff here is awesome! Thanks guys!

DC
DAVID C.
Chino Valley, AZ
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Recurring problem with car
My car was in for a recurring problem, but Bob and his boys took care of it and sent me on my way with no charge. I like this place because they take the time to explain things and do repairs correctly and in a timely manner. Overall, they do a fantastic job. My son and I rely on these guys to take good of our cars and they haven't failed yet. Thanks, fellas!

DP
DOUG P.
Chino Valley, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great service
Our car was treated with care. The service was outstanding. Everything was checked.

KS
Ken S.
Chino Valley, AZ
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Ken said the staff was professional, and kept him updated on the progress.
This review was collected via phone interview by Customer Research Inc.

VS
VICKI S.
Chino Valley, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Honest business
Always have good experiences when dealing with this company

CM
CLIFFORD M.
Chino Valley, AZ
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Subaru service
Fast service priced fairly.

MH
MARTI H.
Chino Valley, AZ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Bob takes time to educate his customers.
What I like best about Bob's Complete Automotive Repair is his willingness to educate and explain procedures needed for my vehicles. It is empowering for me as a single woman to understand why I am spending money for repairs/maintenance and what exactly is being done. I only wish I could find a medical doctor like Bob!

AJ
Ab J.
Chino Valley, AZ
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Spoke with Dee Dee. She said the service is always timely.
This review was collected via phone interview by Customer Research Inc.

GK
GERALD K.
Prescott, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Excellent service along with very positive attitudes.
Just moved from California to Prescott and needed to have a part attached to the underside of my Prius.
Bob’s was recommended by my daughter who takes her trucks to Bob’s Car Care.
Brought my car in after calling for appointment, went to breakfast at Gabbys, came back, part was attached and “no charge”.
Made appointment for oil change, brought car in , went to lunch at Gabbys, came back and car was ready to go at a very reasonable price for the oil change./
Will be taking my Prius there for service when required.

JJ
Josh J.
Prescott Valley, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Josh said the business has great customer service and amazing prices, they are good people.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Kingman, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Marlene. She said the staff was truthful, honest and did a good job. They will see the staff when they need them.
This review was collected via phone interview by Customer Research Inc.

CK
CINDY K.
Chino Valley, AZ
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Trustworthy
These folks have integrity and it shows in all they do. Plus, they serve great coffee 😎

JW
Jeff W.
Paulden, AZ
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Jeff said they were courteous. They did exactly what he told them to do, at a fair and reasonable price.
This review was collected via phone interview by Customer Research Inc.

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