Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

442 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RR
Ronald R. R.
Lewiston, ME
Chrysler PT Cruiser
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2016 Category: Service
Ronald said the business was too picky. He only wanted an oil change and they were checking things out that did not pertain to the service.
This review was collected via phone interview by Customer Research Inc.
Michelle W., Service Writer from Bonneaus Garage responded on 05/23/2016

Thank you for taking the time to review our business; however this statement about the work we performed is inaccurate. Our records show that your last visit was for a State Inspection (failed) and no oil change was requested or performed in any of your recent visits with us. We here at Bonneau's Garage pride ourselves on an honest days work and feel it is our responsibility to keep our customers' vehicles safe. We understand vehicle repairs needed to pass a State Inspection are not always inexpensive and are a cause for frustration, but State Inspection items to be checked on a vehicle are dictated by the State of Maine and not by individual garages. If you have any questions on State Inspection items on a vehicle there is a inspection manual on the Department of Public Safety's website for public viewing. If you have any questions about your specific failed State Inspection items please feel free to give us a call. 


Displaying 1 Review