Bottom Line Maintenance & Repair

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

742 Reviews

98% Would Recommend
Latest Review about 1 year ago

Reviews


KS
Karen S.
Saginaw, MI
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/12/2018 Category: Service
Karen said the business took a long time without an explanation.
This review was collected via phone interview by Customer Research Inc.

JR
Jasmin R.
Saginaw, MI
Lincoln MKZ
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/10/2017 Category: Service
Jasmin said it took awhile to get her oil changed and she was not given a reason for the delay. Also, the price was expensive.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Freeland, MI
Chevrolet Silverado
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/07/2015 Category: Service
Larry said they charged him a $5 miscellaneous charge which he didn't appreciate.
This review was collected via phone interview by Customer Research Inc.

RH
Roxanne H.
Saginaw, MI
Chrysler Town
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/08/2015 Category: Service
Roxanne said she was disappointed with this business this time. They did a diagnostic on her vehicle and she found she could get the same repair work done for less than half the price elsewhere. She had the work done at Muffler Man.
This review was collected via phone interview by Customer Research Inc.

WB
Willie B.
Saginaw, MI
Cadillac Fleetwood
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2014 Category: Service
Willie said they did not fix his gas gauge.
This review was collected via phone interview by Customer Research Inc.

JW
JULIE W.
Saginaw Charter Township, MI
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/16/2013
You always need to be upfront and honest with customer
I don't like being sold things I dont need or being up graded without asking.

DB
Don B.
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/23/2013 Category: Service
Don said although they do good work at this business, their prices are way too high. He went in because he needed a part put in to connect the brake lights. He told them he was unemployed and they still quoted him $330. They did end up dropping it down to $297, which is still outrageous. The part was only $70, which means he was charged over $200 for labor. He would not recommend this business for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Pinconning, MI
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/13/2012 Category: Service
Don said they were average. He said he thought they were a little expensive.
This review was collected via phone interview by Customer Research Inc.

Displaying all 8 Review