ReScore Reviews™ (38)

ReScore
Overall Rating 4.8421074/5Overall Rating 4.8421074/5Overall Rating 4.8421074/5Overall Rating 4.8421074/5rating 4.8421074
Original
Overall Rating 2.05405/5Overall Rating 2.05405/5rating 2.05405rating 2.05405rating 2.05405
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 04/23/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Could use improvement "
Communication needs to be improved within department. Took car in for service and an oil change and washer fluid not topped off.... driving to work day after and needed fluid as snow was melting, hit home and had to use an entire gallon of fluid to fill. Always an ordeal and thinking of having my car serviced at a different Hyundai dealer.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/23/2018 03:50 AM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/23/2018

WE ARE SORRY FOR ANY INCONVENIENCE I WILL BE CONTACTING YOU TODAY.

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Dennis D. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly staff, quick turnaround"
this is my first Hyundai and the experience has been great Love the car
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/21/2018 02:51 PM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/21/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service garage"
Friendly service lady!Quickly serviced my car.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/21/2018 11:01 AM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/21/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"L"
L
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:35 AM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/21/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service."
I brought my car in for some recalls and received excellent customer service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/20/2018 06:33 AM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/20/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Peter L. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another successful service with Boucher"
I have not had major service done so far on my 2016 Sonata Hybrid, but I come in for oil changes because the price is fair and they do an inspection. They consistently complete the service in a timely manner and I check to make sure they cover the bases and so far they have been on target every time.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:38 PM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/19/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Susan M. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service was great , I did not have an appointment and they replaced my headlight in a very short time.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:52 AM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/19/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Service was done on time and a good deal under the cost I had expected.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 05:25 AM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/19/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Bonnie S. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Awesome service
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 06:08 PM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/18/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Daniel H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Everyone is always so kind and they go out of their way in taking care of us.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/18/2018 01:03 PM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/18/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Cynthia J. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cindy"
I like everyone in service especially Jeanne. She has a lot of patience with people & cares about your experience!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 11:45 AM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/18/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"tucsun"
Service was fast
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 11:36 AM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/18/2018

We appreciate your business. Please let us know what we could better in the future to earn a 5-star review from you. Have a great week.

 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Very fast and prompt service! Love the fact that they have a local shuttle to drop you off and pick you up.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 06:42 PM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/17/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Kelly K. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, dependable"
Very satisfied. On time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 04:08 PM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/17/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Brian B. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In A Pinch!"
My car had been making a very weird noise! I was in a huge pinch for time but needed my car to get fixed. The dealership was able to find me a rental that day and fix it by the next day. Wonderful service and I was so happy it was all under warranty!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 03:14 PM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/17/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, polite, efficient"
Everything was explained to me, the service person kept me informed, the waiting room was very hospitable.
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:34 PM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/17/2018

Thank you so much for your response 

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Mark F. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great sales and service"
Boucher Hyundai was a great sales experience for my wife and I. She received a car she loves, and at a fair price. The service team has been excellent.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 07:49 PM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/17/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Cynthia K. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John K"
Great service time after time
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 05:11 PM
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JOHN R D., Service Manager at Boucher Hyundai responded on 04/17/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Russell B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work always done in a timely fashion and professionally"
Friendly and courteous and timely always get the work done properly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 12:09 PM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/16/2018

THANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Daughters car"
thank you for all of your help.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 11:08 AM
91521d4691f3cc889c8d1827dfd2ce8a?s=28
JOHN R D., Service Manager at Boucher Hyundai responded on 04/16/2018

TANK YOU SO MUCH FOR YOUR RESPONSE

John Diez
Service Manager
Boucher Hyundai
262-522-4555
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