Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

665 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.2173909/5Overall Rating 4.2173909/5Overall Rating 4.2173909/5Overall Rating 4.2173909/5rating 4.2173909
Original
Overall Rating 1.95652/5rating 1.95652rating 1.95652rating 1.95652rating 1.95652
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


DP
Debra P.
Louisville, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Staff is very professional and friendly
The staff are all very friendly, helpful and professional.
CHRISTINA M F. from Boulder Hyundai responded on 11/09/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the to fill out our survey! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


Verified Customer
Louisville, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Nov 6
communication needs to be prompt
CHRISTINA M F. from Boulder Hyundai responded on 11/09/2018

Thank you valued customer for providing us with this review! We appreciate you taking the time to fill out our survey! I apologize about the communication error and happy you brought it to our attention. We will discuss this issue as a team and ensure it is addressed to prevent it from occurring in the future. We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


MJ
Miles J.
Lafayette, CO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Once again
Just great all-around. It makes you seem like you’re part of the family
CHRISTINA M F. from Boulder Hyundai responded on 11/09/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! We strive to make every customer feel welcome and ensure a great experience! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


Verified Customer
Broomfield, CO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Maintenance Service
They are always on time, have friendly and accommodating waiting area and get my car back to me within the time promised or even sooner sometimes.
CHRISTINA M F. from Boulder Hyundai responded on 11/09/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! we strive to always meet our promise times and ensure our customers visits go according to plan! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


MS
Mary S.
Broomfield, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Customer service
Great customer service! Courteous, informative and timely.
CHRISTINA M F. from Boulder Hyundai responded on 11/09/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


CW
Colin W.
Boulder, CO
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Good but not great, as we've come to expect at this location
The actual service itself was fine, but there were a number of small miscommunications along the way, which always seems to happen when we do business with Boulder Hyundai. We definitely recommend them for doing good work, just make sure to double check all the details yourself along the way or you may be in for some extra hassle.
CHRISTINA M F. from Boulder Hyundai responded on 11/06/2018

Thank you valued customer for providing us with this review! We appreciate taking the time to fill out our survey! I apologize about the miscommunication. We tried contacting you Saturday morning and were unable to get in contact with you. We must have dialed and left a message with the wrong number. Our technicians perform an inspection with every oil change, then recommend necessary services. Your vehicle did not warrant any work besides the oil change, so that is all that was performed. We will discuss all of this information as a team and ensure we improve our communication. We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


Verified Customer
Arvada, CO
2007 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Oil Change
Very basic, nothing special.
CHRISTINA M F. from Boulder Hyundai responded on 11/03/2018

Thank you valued customer for providing us with this review! We appreciate you taking the time to fill out our survey. We would love to hear more on how we can make future service visits a five star experience for you. We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


KB
Kari B.
Lafayette, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Quick, friendly service
Always accommodating, friendly service.
CHRISTINA M F. from Boulder Hyundai responded on 11/03/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! We strive to provide every customer with the best experience and happy to hear when we are achieving this goal! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


Verified Customer
Boulder, CO
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
great service
I get my car's oil changed here because of the great price and the free carwash.
GILES W. from Boulder Hyundai responded on 11/02/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey. We look forward to working with you on future service visits!

Sincerely,
Giles Waits
Service Manager


Verified Customer
Broomfield, CO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Hyundai service review
Not only do I love my new Hyundai, but Boulder Hyundai is an excellent service center. They were helpful and provided high quality service.
CHRISTINA M F. from Boulder Hyundai responded on 10/27/2018

Thank you valued customer for providing us with this five star review! We strive at Boulder Hyundai to provide every customer with the best experience! We appreciate you taking the time to fill out our survey! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


BD
Brian D.
Boulder, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Genuine hospitality and concern for customers
I recently purchased a car at Boulder Hyundai and very pleased with their unmatched customer service. During my visit I observed the staff in each department working as a team to help me find the car that would fit me best. From the time I walked through the door I felt a comfort level I hadn't experienced in recent weeks looking for a car for me. I would highly recommend Boulder Hyundai to everyone and anyone looking for a car that suits them. Thanks again to all at Boulder Hyundai, keep up the good work sincerely Brian Donohue
CHRISTINA M F. from Boulder Hyundai responded on 10/25/2018

Thank you valued customer for providing us with this five star review! Our philosophy here at Boulder Hyundai is to always go above and beyond to ensure our customers needs are meet! Also, to ensure they feel at home with everyone they encounter throughout their visit! We hope you continue to do business with our service department! 

Sincerely,
Christina F.
Assistant Service Manager


DV
danielle v.
Clover, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Bernard
Phenomenal experience with salesman Bernard!!! He was very knowledgeable and made car shopping a positive experience!! I look forward to doing business with him in the future!!
CHRISTINA M F. from Boulder Hyundai responded on 10/22/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! Congratulations on your new vehicle! We look forward servicing your new vehicle!

Sincerely,
Christina F.
Assistant Service Manager


Verified Customer
Superior, CO
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
oil change
I needed a oil change for a trip a was planning, and Hyundai and their great service people got me in at a moment notice, Thanks.
CHRISTINA M F. from Boulder Hyundai responded on 10/22/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! We understand life doesn't always go according to plan and try to accommodate our customers! We look forward to future service visits!

Sincerely,
Christina F.
Assistant Service Manager


Verified Customer
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
The customer service was excellent
Everyone made me feel welcomed and the service was great exceeding my expectations.
CHRISTINA M F. from Boulder Hyundai responded on 10/22/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! We strive to provide every customer with the best experience and happy to hear when we are achieving this goal! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


PN
Patricia N.
Broomfield, CO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Fantastic Dealership
The personnel are all so friendly and really care about you as a customer no matter if it’s just for a service call or buying a new or used vehicle. From the time I moved to this area, I have brought my Hyundai vehicles in to Boulder Hyundai and now have purchased my last 2 vehicles from them directly. I wouldn’t go anyplace else.
CHRISTINA M F. from Boulder Hyundai responded on 10/20/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey! We strive to provide every customer with the best experience and happy to hear when we are achieving this goal! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


Verified Customer
Longmont, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Fantastic
Best service and parts departments ever!
CHRISTINA M F. from Boulder Hyundai responded on 10/20/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey. We look forward to working with you on future service visits!

Sincerely,
Giles Waits
Service Manager


JA
John A.
Boulder, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Fast, efficient service
Very good.
GILES W. from Boulder Hyundai responded on 10/17/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey. We look forward to working with you on future service visits!

Giles Waits
Service Manager


JU
Jeanne U.
Boulder, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great Service
Got an oil change, car wash and VIN verification all in under one hour. Great service and dealership!
CHRISTINA M F. from Boulder Hyundai responded on 10/09/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey. We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


NG
Nancy G.
Erie, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Prompt service
I was in and out in about an hour including the car wash. Included changing a couple of filters as well as the oil change an tire rotation.
CHRISTINA M F. from Boulder Hyundai responded on 10/08/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey. We understand that time is money and work to get our customers in and out as fast as possible, while still providing quality work! We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager


SB
Stephen B.
Boulder, CO
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Quick
Quick recall service. Friendly
CHRISTINA M F. from Boulder Hyundai responded on 10/03/2018

Thank you valued customer for providing us with this five star review! We appreciate you taking the time to fill out our survey. We look forward to working with you on future service visits!

Sincerely,
Christina F.
Assistant Service Manager