Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

523 Reviews

100% Would Recommend
Latest Review 18 days ago

Reviews


BL
Brooklyn L.
Edmond, OK
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Brooklyn said they are professional and the prices are decent.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Edmond, OK
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Last-minute help
Had a nail in my tire so it would hold air. Had it towed to Brian’s on Friday and they were able to get two new tires for me & ready to pick up Sat. am.
They are fast, friendly, knowledgeable & reliable.
Highly recommend!

JM
Jay M.
Edmond, OK
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Customer service
Always happy with the service provided

DL
Donnie L.
Edmond, OK
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Donnie said they are knowledgeable and helpful.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
Edmond, OK
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Brian's Auto
I had a 2002 Corvette that had shown several small but annoying problems. As a single woman you are usually alert to those who would take advantage of your lack of automotive knowledge. I never had that problem with Brian's Auto. Brian has always taken care of my vehicles and given the absolute best of service. He honored his work. If a problem reappeared he would work on it again till it was resolved. The shop always called giving me a review of the problem and what it would take to fix it. If there were options to consider they went over the with me. They have even told me at times to forgo options because of the age of the car and recommend less expensive alternatives. He was like a bull dog in finding and resolving all problems at the source. He was fair in his labor and prices. This last problem was one for the book and I think my vette was almost to take up residence at his shop yet he never rushed or got annoyed. He just kept plugging away til the problem was resolved. I even offered to pay extra as storage fee but he turned down the offer. I can't recommend Brian and his shop enough.

RW
Ryan W.
Oklahoma
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ryan said the service was good and the staff are good people.
This review was collected via phone interview by Customer Research Inc.

JM
Josh M.
Edmond, OK
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Josh said the business was very nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RJ
Ryan J.
Edmond, OK
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ryan said that the business has completed work for him for a number of years.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Edmond, OK
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Jennifer said the business did a good job and finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PB
Peyton B.
Oklahoma
INFINITI G37 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Peyton said this business is nice and they are quick.
This review was collected via phone interview by Customer Research Inc.

DT
Doug T.
Edmond, OK
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Automotive service
Excellent service, professional conduct, personal attention makes Brian’s the only place to go

KC
Kim C.
Edmond, OK
Mercedes-Benz C240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Spoke with the Steve. He said the communication was very good. The vehicle was back to him by the end of the day with minimal charges..
This review was collected via phone interview by Customer Research Inc.

RR
Roy R.
Edmond, OK
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Brian's Auto
Excellent Service as always

JJ
Jeff J.
Edmond, OK
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Jeff said the business did all the work asked to do. They have decent prices, also.
This review was collected via phone interview by Customer Research Inc.

CK
Casey K.
Edmond, OK
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Casey said he received great service at the business.
This review was collected via phone interview by Customer Research Inc.

MM
Mishellee M.
Edmond, OK
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Mishellee said that she is always very happy with the service this business provides. She recommends them often.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Oklahoma City, OK
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Robert said the service was completed as expected.
This review was collected via phone interview by Customer Research Inc.

DK
Darrel K.
Oklahoma
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Spoke with Megan. She said they are great, they have never had any issues with them.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Edmond, OK
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Rick said the employees were honest, straight forward, and took his vehicle right in. They provided good service and he had a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

CD
Cash D.
Edmond, OK
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Cash said that everyone close to him uses the place and the staff is always very friendly and trustworthy. He appreciates all the work they've done for him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 523 in total