Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

192 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


ES
Eric S.
Ocean City, MD
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Eric said he was happy with the service, but he did not realize the business was closed on weekends, as he had rented a vehicle for 3 days.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Maryland
Kia Sorento
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
John said there was poor communication but good service. He said they outsourced the final alignment and there was no call back to tell him when his vehicle would be done.
This review was collected via phone interview by Customer Research Inc.

CL
Christian L.
Maryland
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Christian said the employees were friendly and let him know what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

PA
Pat A.
Edenton, NC
Ford Windstar Wagon
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018
Rip off
Saw we were out of state..charged 132.00 for a 7 mile tow
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Im sorry you feel that way Pat, But if you read your invoice The charge was for towing in, cleaning the vehicles under carrage, and inspecting where your leak was coming from. 

Robert Perry
Owner
410-289-9250

BP
Boaz P.
Camp Hill, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Boaz said, this business gives him friendly and timely service.
This review was collected via phone interview by Customer Research Inc.

BT
Barb T.
Nottingham, MD
Lexus RX 350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Barb said she had an appointment for 8, and the staff didn't take the vehicle in until 8:45.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Montoursville, PA
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

JS
Jordan S.
Mc Henry, MD
Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2018 Category: Service
Jordan said the employees were nice. They did not look at his vehicle well. His vehicle is still experiencing issues.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 08/13/2018

Jordan you declined any repairs so I would expect that you do have issues.

Robert Perry
Owner
410-289-9250

RP
RAY P.
Snow Hill, MD
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Top Notch!
As always, Rob, Chrissy and crew provided first class service. In and out in a timely manner.

JK
Joan K.
Ocean City, MD
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Joan said she is really pleased. They went out of their way to find out what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Maryland
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Andrew said he liked the service, it was really good and the staff took care of him.
This review was collected via phone interview by Customer Research Inc.

CL
Cleta L.
Ocean City, MD
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Cleta said that the facility did a good job on her behalf.
This review was collected via phone interview by Customer Research Inc.

NP
Nadia P.
Maryland
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Nadia said the staff were very friendly, helpful, and very straight forward with what was needed for her severe vehicle issues.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Canton, OH
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Steve said they gave him prompt 1 day service.
This review was collected via phone interview by Customer Research Inc.

MK
Matthew K.
Berlin, MD
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Matthew said the employees were really polite. They were knowledgeable. They completed everything.
This review was collected via phone interview by Customer Research Inc.

ED
Emma D.
Warrington, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Emma said the business was helpful, friendly, and did a good job. They were fast and welcoming.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Bishopville, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Steve said they did everything that they said they would do and were quite courteous.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
Ocean City, MD
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Spoke with Sarah. She said the staff are great, they are super pleasant and efficient.
This review was collected via phone interview by Customer Research Inc.

GE
Gai E.
Berlin, MD
BMW X6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Gai said the staff provided good service. He was happy with it.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Winchester, VA
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Richard said he was told the business was open on Saturdays, which wasn't the case. He said he thought he got the run around in the beginning, but in the end, the staff stepped up and made things right. He said they provided very good service, everything worked out well, he got home safely, and he is happy with how things turned out.
This review was collected via phone interview by Customer Research Inc.