Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

192 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


EW
Elizabeth W.
Maryland
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Elizabeth said she wishes she would have been told about the delays, up front. It took longer than expected. Because of the professionalism of the female employee at the front desk, Elizabeth said she will recommend the business. This employee really made a difference. Elizabeth stated she will be contacting them about one missing hubcap that she believes was stolen while at the business.
This review was collected via phone interview by Customer Research Inc.

GR
Gilbert R.
Ocean City, MD
MINI Cooper Hardtop
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
Gilbert said she had to wait all day for her inspection. The service took too long.
This review was collected via phone interview by Customer Research Inc.

CJ
CHRIS J.
Ocean City, MD
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
jeep maintenance
i got there early and my appt. was at 8. , they took me right in. oil change and stuff and out by 845. friendly staff and not hard on the charges.

KM
KAREN M.
Berlin, MD
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
Great service
I dropped in unscheduled for an oil change, they took care of all the necessary changes, top offs, and checks while I finished my Christmas shopping, very convenient!!

SC
Stacy C.
Berlin, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Stacy said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

ND
Nancy D.
Maryland
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Spoke with Geraldine. She said the business is very professional. They know what they're doing and provide great customer service.
This review was collected via phone interview by Customer Research Inc.

JN
Jerry N.
Maryland
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Jerry said the people are great, he knows them all, and they've helped him out several times. They are very good, and he's treated fairly.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Newark, MD
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Ryan said the staff was super nice and they did a good job on the repairs.
This review was collected via phone interview by Customer Research Inc.

FS
Frances S.
Ocean City, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Frances said the service is excellent. The staff does a very good job and she will be back for future service.
This review was collected via phone interview by Customer Research Inc.

YM
Yavor M.
Ocean City, MD
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Yavor said the service was great.
This review was collected via phone interview by Customer Research Inc.

LD
Logan D.
Ocean City, MD
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Logan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LT
LESLIE T.
Ocean City, MD
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017
Fantastic
I had an appt. at 8am and got to the garage early. A young lady came outside to get info. from me and they serviced my vehicle right away. This was my first trip here and they will remain my car service for years do come. Thank u for ur kindness n ur expertise, I appreciate it. Would highly recommend to anyone.
Robert P., Owner from Bridge Auto Repair responded on 11/29/2017

Thank you for allowing us to earn your business. We look forward to helping you in the future.

Robert Perry
Owner
410-289-9250

VJ
Vasko J.
Ocean City, MD
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Vasko said they are good.
This review was collected via phone interview by Customer Research Inc.

MK
Matthew K.
Berlin, MD
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Matthew said the staff got him in and out. He did not have any problems with the service he received.
This review was collected via phone interview by Customer Research Inc.

DW
Dinah W.
Snow Hill, MD
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Spoke with Joseph. He said he's been dealing with this facility for years and the staff is always honest. They are always reliable and always on time. He knows the business is completely certified and they have highly trained technicians.
This review was collected via phone interview by Customer Research Inc.

NM
NED M.
Ocean City, MD
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017
Friendly, cooperative, punctual, accommodating!
Great dealer! Recommend them to all.
Robert P., Owner from Bridge Auto Repair responded on 11/29/2017

Thank you for your business.

Robert Perry
Owner
410-289-9250

JB
Joanne B.
Ocean City, MD
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Joanne said she liked the service.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/17/2017

Thank You For Your Business.

Robert Perry
Owner
410-289-9250

BD
BUDDY D.
Ocean City, MD
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Battery & Oil Change
Always great service and friendly staff
Robert P., Owner from Bridge Auto Repair responded on 11/17/2017

Thank You For Your Business.

Robert Perry
Owner
410-289-9250

CW
CHARLES W.
Ocean City, MD
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
good prompt service
will be back
Robert P., Owner from Bridge Auto Repair responded on 11/17/2017

Thank You For Your Business.

Robert Perry
Owner
410-289-9250

NH
Nick H.
Ocean City, MD
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Nick said the staff were very polite, including the lady at the front desk. He would not recommend this business for service but did not specify why.
This review was collected via phone interview by Customer Research Inc.
Robert P., Owner from Bridge Auto Repair responded on 11/17/2017

Thank You For Your Business.

Robert Perry
Owner
410-289-9250