Bronco Motors Hyundai is your Boise Hyundai dealer. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bronco Motors' factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Bronco Motors Hyundai is your Boise Hyundai dealer. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bronco Motors' factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
Verified CustomerWe are sorry that your recent experience with us was less than satisfactory. You are important to us. May I have our Service Director call you to discuss?
Thank you,
Then they said my fuel system needed cleaning (I can't remember the exact terminology).
Then they said my cabin filter needed changing. I opted to replace that.
An oil change of $24.95 turned into $78.71 which would have been even more if I had opted for the fuel system cleaning. The moral of the story is expectations. It felt like I was being "sold" down the river of "How much can we get you to spend today".
I asked if they vacuumed out the car when I made the appointment. I was told "Yes, we wash and vacuum out the car." I removed everything from my floorboards in the front and back seat and the cargo area. When the car was returned to me with ONLY the front vacuumed, I went back in and asked why only the front had been done. I was told, "We only vacuum the front." Okay that information would have been good to know when I asked the first time. They offered to send the car back and vacuum the rest if I wanted to wait. No I did not want to wait. The determination to vacuum the WHOLE CAR should have been made when the customer (me) asked because clearly it was important to me if I went to the effort to specifically ask about it.