Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

399 Reviews

100% Would Recommend
88% Business Response
Latest Review 6 days ago

Reviews


JB
Janet B.
South Pasadena, CA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Janet said she has used them for a long time and she trusts them.
This review was collected via phone interview by Customer Research Inc.

SP
STEPHANIE P.
La Crescenta, CA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
They know there stuff and they honest and fair.
I am a client of Bruce for over 25 years. He worked on many of my cars and always did a great job and fair pricing. He also has very friendly employees. I would and will always recommend this business.

MB
Margaret B.
Los Angeles, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Margaret said that this business provides consistent high quality customer service.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
La Crescenta, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Michael said he is very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

AL
Andrew L.
La Canada Flintridge, CA
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Andrew said his experience, the quality of work and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Rancho Cucamonga, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Linda said Bruce cares for her vehicle as if it was his own.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 09/13/2018

Good to see you.  Always nice to help you out.  Thank you.


BW
BONNIE W.
Tujunga, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Happy Camper
Took my Tacoma into Bruce's with a check engine light on. He diagnosed the problem and had it corrected same day.
Bruce B., owner from Bruce's Automotive LLC responded on 09/12/2018

We were glad to help and happy it was something easy to deal with.  Thank you.


SC
Steve C.
La Crescenta, CA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Steve said the service was done on time. The service was good. The work was done right.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 09/13/2018

Happy to be of service.  If there is anything you need or questions you have, feel free to call any time.  Thank you.


JH
Jerred H.
Puyallup, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Jerrd said they worked with them right away. They solved the issue right.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 09/13/2018

Thank you for the kind words.  Hope you had a good trip home. 


BZ
Barbara Z.
Tujunga, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Spoke with Dave. He said they do a great job.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 09/13/2018

Thanks.  We appreciate your business.


SW
Scott W.
La Canada Flintridge, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Scott said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 09/13/2018

Thank you.  We work hard to make our customers happy.  If there is anything we can do better, please let us know.


PT
Paige T.
La Crescenta, CA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Paige said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 09/13/2018

We appreciate the confidence you have in us!  Thank you for being our customer.


MI
Matthew I.
La Crescenta, CA
Toyota MR2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Matthew said the employees got everything done at a good price.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 08/28/2018

We aim to please.  As always, if there is something we can do better, let us know.  Thank you.


JP
Jean P.
La Crescenta, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Jean said the service was pretty good. The work was done fast.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 08/28/2018

We know how incovenient it can be to get your vehicle repaired.  That is why we work so hard to get you back on the road fast.  Thank you.


BR
Brian R.
La Crescenta, CA
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Brian said they had clear knowledge of older vehicles.. They were a pleasure to work with.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 08/28/2018

Glad to help out.  Call us anytime.  Thank you.


GP
GEORGE P.
Tujunga, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Another Happy Experience
This is another of my usual happy and pleasant experiences at Bruce's. Service for my Toyota Tacoma was perfect. A serious problem was found and immediately fixed. Bruce's personal attention is always present. You can't find a more honest and trustworthy person/auto repair facility.
Bruce B., owner from Bruce's Automotive LLC responded on 08/28/2018

Thank you very much.  We are proud to have such great customers as yourself.


NN
Nikki N.
Minneapolis, MN
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Nikki said the staff was very helpful and informative.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 08/28/2018

Your patience was greatly appreciated.  I'm happy things worked out.  Thank you.


HB
Harry B.
Glendale, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Harry said the staff was very good at explaining everything that needed to be done. The technician he dealt with worked to make the price less costly, so he could save money. Everything about the service was good.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 08/28/2018

Thank you for the kind words.  We are always trying to help our customers get the best deal for the quality that we provide.  


MR
Matt R.
Glendale, CA
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Matt said everything was done satisfactorily.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 08/28/2018

We appreciate the confidence you have in us.  Thank you.


RS
RUSH S.
La Crescenta, CA
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Super Pro
As always, Bruce was right on with professional, accurate diagnosis of the problem with our vehicle. He offered choices and recommendations as to repairs. Based on these we were able to quickly get our vehicle back on the road.
We have been customers of BRUCES for many years and would highly recommend him to anyone looking for automotive repair.
Bruce B., owner from Bruce's Automotive LLC responded on 08/01/2018

We try hard every day to please our customers and meet their expectations.  Thank you for giving us a chance to show you what we can do.


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