Bruce's Automotive LLC


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

297 Reviews

100% Would Recommend
85% Business Response
Latest Review 12 days ago
Regina D. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Regina said this business was awesome.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/31/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Michael R. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the staff are good, friendly, and honest.
Vehicle: Scion xB
Category: Service
Service Date: 10/26/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
TINO B. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bruce is the Best Once Again!"
As always, Bruce did a great job for us. He is a mechanic you can trust.
Vehicle: Toyota Prius
Service Date: 11/03/2017
Review Created: 11/03/2017 07:56 PM
John W. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said they do good work .
Vehicle: Jaguar XK8
Category: Service
Service Date: 10/23/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/30/2017

Thank you.  We aim to please.

Margaret B. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Margaret said the business kept her appointment, they were trustworthy and also very informative.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/16/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Linus S. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linus said they did exactly what he wanted them to do.
Vehicle: Hyundai Entourage
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/30/2017

We are here to do what you need, not what we want.  It's all about you, the customer.  Thank you.

Nicole F. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicole said they did a great job. She stated she thinks they are fantastic, local and honest. They are fair and they do not overcharge.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/11/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Chris F. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said he has known this business for about 12 years and they provide good service for a good price.
Vehicle: GMC Jimmy
Category: Service
Service Date: 10/11/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/23/2017

Thank you.  I appreciate the chance you give us.  We are here to make you happy.

Linda S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said she always gets good service.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 10/04/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/23/2017

We are happy to give you good service.  Thank you for being our customer.

GEORGE P. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Again."
The usual good service for my Truck.
Vehicle: Toyota Tacoma
Service Date: 10/12/2017
Review Created: 10/16/2017 08:33 PM
Bruce B., owner at Bruce's Automotive LLC responded on 10/18/2017

We like it when you're happy.  Thank you.

Dominic C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jessica. She said the service was really great.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 09/11/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/23/2017

We thank you for your patronage.  We hope to always exceed your expectations.

SHEILA W. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and fast reliable service"
Been coming here for years now, love Bruce. Gets the job done and quickly, highly recommend.
Vehicle: Toyota Camry
Service Date: 10/03/2017
Review Created: 10/09/2017 11:31 AM
Bruce B., owner at Bruce's Automotive LLC responded on 10/18/2017

You are so kind!  We are here to help.  Thank you for your support.

Kasandra G. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kasandra said this business was great. They got her in and out quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/28/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/18/2017

At Bruce's Automotive it is all about the customer.  Thank you.

Ann L. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ann said this business was very thorough. They showed her the new part and the old one. They explained the problem to her with the parts. They were timely and personable. She will return to them in the future.
Vehicle: Nissan Murano
Category: Service
Service Date: 09/27/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/18/2017

We will be glad to help you in the future with all your car needs.  Thank you for trusting us.

Ben V. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said the service was quick.
Vehicle: Lexus ES 350
Category: Service
Service Date: 09/27/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/18/2017

We try to make it convenient for you.  Thank you for giving us the chance to show you what we can do.

Jerry C. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said this business did the job perfectly and they saved him $300.
Vehicle: Honda Element
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 10/18/2017

Saving you time and money is what we are all about.  Thank you.  We appreciate your business.

NICK R. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Responsive and professional. "
Always trustworthy.
Vehicle: Honda Civic Sdn
Service Date: 09/25/2017
Review Created: 09/27/2017 04:34 AM
Bruce B., owner at Bruce's Automotive LLC responded on 09/27/2017

Thank you for the compliment.  We strive to be the most above board business in town.  

RICHARD D. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Under Pressure"
Our 15-year-old vehicle was due for a smog check and sure enough, the Check Engine light went on. Bruce efficiently diagnosed the issue as an evaporative system leak, isolated the problem, and replaced two hoses, including one custom-made because the part is no longer available. Then there was the anxiety of waiting for the onboard diagnostics to reset. Several days later, we were good to go, no relit Check Engine light, and a successful pass on the smog test. Bruce is our man!
Vehicle: Chrysler Voyager
Service Date: 08/09/2017
Review Created: 09/21/2017 05:41 PM
Bruce B., owner at Bruce's Automotive LLC responded on 09/27/2017

Thank you for trusting us with your vehicles.  Your business is greatly appreciated.  

John G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he has been recommending them for years.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/12/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner at Bruce's Automotive LLC responded on 09/27/2017

Thank you for the continuous support.  We appreciate it.

CAROLE B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Battery problem and regular service"
Fixed the next day, good work, prompt service.
Vehicle: Mercury Milan
Service Date: 09/14/2017
Review Created: 09/18/2017 01:17 PM
Bruce B., owner at Bruce's Automotive LLC responded on 09/27/2017

We are pleased you are happy with our service.  If there ever anything else we can do for you, just call.  Thank you.

Displaying Review 1 - 20 of 297 in total