Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

413 Reviews

100% Would Recommend
89% Business Response
Latest Review 7 days ago

Reviews


LM
Lauren M.
Burbank, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Lauren said the mechanic has always done a great job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MG
Matt G.
La Crescenta, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Matt said this business is thorough, honest, helpful and just great.
This review was collected via phone interview by Customer Research Inc.

CK
CHINDA K.
La Crescenta, CA
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Excellent service
The first mechanic that I can trust

BD
BEVERLY D.
Sherman Oaks, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Don't Come Here If You Want to Waste Money
The work is always done well, fast, and at a reasonable price. Love Bruce's!
Bruce B., owner from Bruce's Automotive LLC responded on 11/01/2018

Thank you.  Always glad to help.


GA
GLENN A.
La Crescenta, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
you can trust him
I have been going to Bruce's for about 25 years because I trust him completely. He has never taken advantage of any auto repair situation I brought to him. Bruce is a very careful detail-oriented mechanic.
Bruce B., owner from Bruce's Automotive LLC responded on 11/01/2018

Your trust is the most important part of our relationship.  Thank you very much.  We are happy to be of service.


EO
ERIK O.
Montrose, CA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018
2010 FORD Escape
Bruce is good. Expensive but good.
Bruce B., owner from Bruce's Automotive LLC responded on 10/18/2018

Always nice to do something for you.  


TB
Tim B.
La Crescenta, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Tim said he was impressed with the personal care and the explanation of service. He was picked up by the staff.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 11/01/2018

We are glad to help you any way we can.  Thank you.


RD
RICHARD D.
La Crescenta, CA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Looking good
We’ve been very happy with this vehicle and with Bruce’s help, we hope to make it to 200,000 miles. We’re at 70,000 and counting, with no real issues.
Bruce B., owner from Bruce's Automotive LLC responded on 10/18/2018

That's our goal.  200,000 miles for every car we take care of.  Thank you for making it so easy to help.


RD
RICHARD D.
La Crescenta, CA
Chrysler Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Keeping our older vehicle healthy
This is our oldest family vehicle and Bruce does a great job keeping it in good repair while containing costs. This visit involved routine maintenance and a priority list of recommended repairs, all of which flow from the age of the vehicle. This is exactly what we need.

EM
EDWARD M.
Sunland, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Honest with fair prices.
My new guy for repairs to my BMW. He’s honest, no wait and with very fair prices.
Bruce B., owner from Bruce's Automotive LLC responded on 10/18/2018

Thank you.  We put a great deal of effort into keeping our prices in line.  


AR
Adam R.
La Crescenta, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Adam said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 10/18/2018

Thank you.  We appreciate your confidence.  


SM
SPENCER M.
La Canada Flintridge, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Safety assured!!
Once again, we will take our vehicles on the road, knowing they are safe. This is due to the conscientious maintenance of Bruce's Automotive,
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

It's all about reliability.  Thank you for your confidence in us.


BG
BRIAN G.
La Crescenta, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Excellent and trustworthy mechanics.
We’ve been having our vehicles serviced at Bruce’ Automotive for over 25 years. Never had a complaint. Ever!
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

Thank you!  We try hard to satisfy our customers everyday.


EC
Ezra C.
La Crescenta, CA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Ezra said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

We appreciate your kind words.  Thank you for giving us the opportunity to help.


JB
Janet B.
South Pasadena, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Janet said she has used them for a long time and she trusts them.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

Your trust is so important.  It is our job to earn it every time we work for you.  Thank you.


SP
STEPHANIE P.
La Crescenta, CA
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
They know there stuff and they honest and fair.
I am a client of Bruce for over 25 years. He worked on many of my cars and always did a great job and fair pricing. He also has very friendly employees. I would and will always recommend this business.
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

You are so kind!  Thank you for the many years.  We will always be here for you.


MB
Margaret B.
Los Angeles, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Margaret said that this business provides consistent high quality customer service.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

We thank you for the trust you have in our ability to provide the kind of quality work you desire.  


MC
Michael C.
La Crescenta, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Michael said he is very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

I hope we can always meet or exceed your expectations.  Thank you.


AL
Andrew L.
La Canada Flintridge, CA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Andrew said his experience, the quality of work and the customer service was great.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 10/04/2018

Thank you very much!  We will continue to impress you every time you visit.  


LS
Linda S.
Rancho Cucamonga, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Linda said Bruce cares for her vehicle as if it was his own.
This review was collected via phone interview by Customer Research Inc.
Bruce B., owner from Bruce's Automotive LLC responded on 09/13/2018

Good to see you.  Always nice to help you out.  Thank you.


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