Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

740 Reviews

94% Would Recommend
Latest Review 3 days ago

Reviews


SJ
Scott J.
Sandy, UT
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Scott said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

RP
Ramon P.
Garden Grove, CA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Ramon said they did a great job and he's very happy.
This review was collected via phone interview by Customer Research Inc.

DK
Diane K.
Santa Ana, CA
Audi TT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Diane said she likes the people who work at this business. The owner and the manager were very accommodating and on top of things.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Anaheim, CA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Nick said this business provided great service and they did a great job.
This review was collected via phone interview by Customer Research Inc.

KH
KATHY H.
Garden Grove, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Service
Most excellent treatment and service! Absolutely recommend this business to everyone that asks!

RA
RUDY A.
Santa Ana, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Great service
Thank you for doing a great job

EG
Eren G.
Santa Ana, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Eren said Eddie was very nice when she brought her vehicle in to the business. He told her what needed to be done on her vehicle and explained everything to her, including the changing of the parts.
This review was collected via phone interview by Customer Research Inc.

VR
Veronica R.
Garden Grove, CA
Honda Accord
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/13/2017 Category: Service
Veronica said her experience with this business was horrible. The person on the phone raised his voice at her and he was rude. When she went to pick up the vehicle the guy was drunk. He gave her the paperwork for someone else's vehicle.
This review was collected via phone interview by Customer Research Inc.
BUDDY H. from Buddy's Auto Repair responded on 04/15/2017

FIRST AND FORMOST, YOU WERE ASKED IF ANYONE WORKED ON YOUR CAR!! THE VEHICLE WAS TORE DOWN WHEN IT CAME IN. FOR THE RECORD, DRINKING HAS NEVER BEEN TOLERATED AT BUDDYS AUTO. I`M SORRY THE PERSON YOU ASKED TO COME IN, WHILE YOU WAITED OUTSIDE FOR FUNDS TO SHOW UP, RECEIVED THE WRONG RECEIPT. IT HAPPENS!!! DON`T BLAME ME FOR YOUR ISSUES. DO YOUR JOB IN REFERENCE TO MAINTIANING YOUR CAR. I`M SORRY YOU FELT I SHOULD PAY FOR YOR NEGLEGENCE. GOOD LUCK!!!

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM
BUDDY H. from Buddy's Auto Repair responded on 04/15/2017

PLEASE EXPLAIN TO ME WHAT WAS DONE WRONG?

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM
BUDDY H. from Buddy's Auto Repair responded on 04/15/2017

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM

PV
Pauline V.
Garden Grove, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Pauline said Eric is honest and he's a good man. She is thankful that he gave her a discount.
This review was collected via phone interview by Customer Research Inc.

SA
Sade A.
Los Angeles, CA
Oldsmobile Intrigue
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/03/2017 Category: Service
Sade said this business charged her $100 just to find out what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
JERRY M.
Blue Jay, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017
Auto Repair
I have been going to Buddy's for 40 years. I don't live in the local area but travel the 80 miles to get my car fixed. As far as I am concerned Buddy is the most honest and knowledgeable mechanic there is

MF
MIDDLETON F.
Garden Grove, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Walk In Service
My Car had a Engine Check Light, which started that morning. I stop by Buddy's for Test. Test was performed. Isolated the part needed nd repair was made on the spot. I am happy with the Service I received,

GS
Gary S.
Anaheim, CA
Saturn Ion 2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Gary said he enjoyed the experience and they did what they needed to do.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Garden Grove, CA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Paul said the business provided him with excellent service and he was happy.
This review was collected via phone interview by Customer Research Inc.

SC
Stephanie C.
Garden Grove, CA
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017 Category: Service
Stephanie said this business did a good job. The service went well.
This review was collected via phone interview by Customer Research Inc.

GB
Gloria B.
Huntington Beach, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Gloria said she is always satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

MG
Mitchel G.
La Habra, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Mitchel said it was really good. They were very helpful and it was done quickly. He would like to thank them for fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Anaheim, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Tom said he's very satisfied with the quality of service along with their level of information. He received really good customer service.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Riverside, CA
Nissan Versa
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/14/2017 Category: Service
Brian said he won't be back to this business. Everything was fine up to the point he got his bill. They were very deceptive about how they priced out the service. The service was good and the staff was pleasant. The problem was how they presented the cost.
This review was collected via phone interview by Customer Research Inc.

EG
Ed G.
Garden Grove, CA
Toyota Tacoma
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/11/2017 Category: Service
Ed said he took his vehicle out with no repairs. The prices were very expensive, and the person who helped them was rude. He is dissatisfied and he will not be going back this business.
This review was collected via phone interview by Customer Research Inc.
BUDDY H. from Buddy's Auto Repair responded on 03/13/2017

MR. GORGIE, I`M SORRY YOU HAD A BAD EXPERIENCE AT BUDDYS AUTO. IT OUR GOAL TO PLEASE EVERYONE! AS A AAA FACILITY WE ARE MANDATED TO WARRANTY FOR TWO YEARS OR 24K, DUE TO THIS WE USE THE HIGHEST QUALITY OF PARTS WITH REASONABLE LABOR RATES. THERE IS ALWAYS SOMEONE LESS AND OR MORE. I`M GLAD FOR YOU FINDING A LESSOR PRICE WITH LESS OF A WARRANTY. I APOLOGIZE IF YOU FELT MY MANAGER WAS RUDE, I`LL CERTAINLY DISCUSS THIS HIM BUT, UNDER NO CIRCUMSTANCES, EVEN IF THE CLIENT IS OR IS NOT, IS THIS ACCEPTABLE. THANK YOU FOR ALLOWING ME TO SERVE YOU AND GOOD LUCK.

Buddy Hamblin
Owner
714-539-9175
BUDDYSNAPACENTER@AOL.COM