Bumper To Bumper Auto Service

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

101 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review almost 5 years ago

Reviews


TD
TIM D.
Allen, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2013
Friendly Service
I found the staff, Kristy in particular, along with mechanic, Reed, to be concerned and helpful. I was given professional attention that resolved a dead battery (for my stalled Camry) issue at a nearby location in timely fashion.

NB
NORRIS B.
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2013
State Inspection
Friendly atmosphere - people and facility. However, a correction for your records : Norris Bailey is my insurance agent and my name is Guy Wormald.

TT
Taylor T.
Allen, TX
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2013 Category: Service
Taylor said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

KT
KENT T.
Fairview, TX
Buick Enclave
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2013
Loved the new girl up front
Left my car for an oil change and tire rotation. Unfortunately the request for the tire rotation wasn't heard and therefore not done and I didnt have time to leave it again. The oil change was very quick and the front desk person was extra nice. Definitely plan on going back.

MB
Michael B.
Allen, TX
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2013 Category: Service
Michael said the experience was wonderful. His vehicle is running like a champion. He had some questions about some smaller problems. When he picked his vehicle up, he found that they fixed them for free.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Allen, TX
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Spoke with Sue. She said she has been happy with everything and the owner is awesome.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Lucas, TX
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Mike said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Joel H.
Fairview, TX
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Joel said the staff at this business is very nice. He would definitely recommend them to others. It was a good experience for him.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Allen, TX
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Joe said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

BF
Brian F.
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Brian said the business had a fair price and a quick turnaround. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

WC
WENDY C.
Mc Kinney, TX
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2013
Nice people and completed service quickly & efficiently
Excellent! Highly recommend

CW
CHRIS W.
Allen, TX
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2013
Fast, Friendly, and Effective
Dave and team once again made my trip to the auto shop a seamless and pain-free transaction. This makes Bumper to Bumper 2 for 2 on making the auto service experience simple and enjoyable. I won't take my car anywhere else!

WL
WARREN L.
Fairview, TX
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2013
Diagnostic Excellence - Outstanding Work!
Ed and his team did a fantastic job in identifying the mysterious problem with this car that has been the biggest headache for any car I have ever owned. They went the extra mile to make sure the job was done right with the right tools and a genuine GM part. I gave a 5-star rating only because 10 was not available!

JL
Joe L.
Fairview, TX
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Spoke with Jackson. He said this business does excellent jobs and they complete the work really fast.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Fairview, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Brian said the service was quick and the business took real good care of him.
This review was collected via phone interview by Customer Research Inc.

DW
Derek W.
Allen, TX
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2013 Category: Service
Derek said the service was quick and the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Fairview, TX
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2013 Category: Service
Matt said this business worked quickly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RF
ROSS F.
Fairview, TX
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2013
Excellent Service
From your personnel greeting me on walking in to calling when vehicle was ready for pickup to driving away, excellent service, on time and done right, very fine operation

JV
Julie V.
Fairview, TX
Kia Sorento
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2013 Category: Service
Julie said it took a long time, but they were very apologetic.
This review was collected via phone interview by Customer Research Inc.

ML
Monika L.
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2013 Category: Service
Monika said the service was pleasant and she did not have to wait long. The business took care of the issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 101 in total