Bumper To Bumper Auto Service, we strive to provide a positive and clean environment for customers. Our Certified Master Technicians are trained to properly diagnose, repair, and service your vehicles needs in an orderly and timely manner. We provide hot and cold beverages, leather sofas and chairs, flat screen TVs to watch not only Bumper To Bumper Auto Service, we strive to provide a positive and clean environment for customers. Our Certified Master Technicians are trained to properly diagnose, repair, and service your vehicles needs in an orderly and timely manner. We provide hot and cold beverages, leather sofas and chairs, flat screen TVs to watch not only news and weather, but to also monitor your vehicle while it’s being serviced or repaired. We have hi speed wireless internet access as well for those who need to keep up on work, or for surfing the internet. ...more
On Oct. 1, 2013 at 7:15 AM, I received a call from a friend who saw my car in the parking lot. I went over and checked, and the car was left in the parking lot overnight - *unlocked and all windows down.* The car was soaking wet inside and out due to dew and sprinklers and there was dirt and grass in the car from landscapers and surrounding construction.
The topper, however, is that they left my car in a wide open, clearly visible (from busy Preston Rd.) parking lot; anyone with a trailer could have taken that car in minutes, and I would have never seen it again. When I went inside and asked them if the car was there overnight, the guy behind the counter nonchalantly said "yeah," then shrugged as though it were no big deal. I have yet to receive even a simple apology from them.
If you value your automobile and personal property and are looking for a business that takes care of its customers, this is not the place to have service your car. Terrible attitudes and a complete lack of respect for others' property.
I have also found out this this company doesn't even belong to the local (Prosper) Chamber of Commerce nor is it a member of the Better Business Bureau - clearly for obvious reasons.