Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

843 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


JB
Jill B.
Elgin, IL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Jill said they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

DT
DOMINIC T.
Elgin, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Honesty
Doug is a good guy to work with.

JY
JOE--WILMA Y.
South Elgin, IL
Isuzu Trooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Power steering leak fix done well and fairly
Got the job done in a timely fashion with a satisfactory outcome.

AT
Anthony T.
Davis Junction, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Anthony said the staff at this business did excellent work, and they were very professional. He drove one way 50 miles to this business, he will not let any other business work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
South Elgin, IL
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Dave said the employees were honest, reliable, and dependable. He liked their quality of work. He has used this business for years and they give him his money's worth.
This review was collected via phone interview by Customer Research Inc.

JG
JERRY G.
South Elgin, IL
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Throughness
After examining and determining the problems service contacted us, received our approval, kept the vehicle, and then replaced the needed manufacturer's parts.

SW
Steve W.
Elgin, IL
Ford Thunderbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Steve said he has known the business for 20 years and they also provided good service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Elgin, IL
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Mike said the staff always take care of him and he appreciates the loaner vehicles.
This review was collected via phone interview by Customer Research Inc.

FB
FRANK B.
Elgin, IL
Ford Flex
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018
oil change
Oil change was done promptly except your service guy took my tire rotation sticker off windshield which he should have left there. also my husband is handicap when we arrived parked in handicap and placard was rear view mirror when we left to go get our car he parked across parking lot he could have parked it back in handicap spot,

RC
Robert C.
Algonquin, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Robert said the business is very professional. They took the time and explained everything in a timely manner. The work was very quick.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
South Elgin, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Peter said the business did a great job in a timely manner and they were also very polite.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Elgin, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Tom said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DR
DELORES R.
Elgin, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018
Honest
Couldn’t help with my current problem, but up front about it... and no charge.

RR
Roger R.
Elgin, IL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Julie. She said the staff is really nice and polite.
This review was collected via phone interview by Customer Research Inc.

LW
Lewis W.
Elgin, IL
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Lewis's son. He said that his dad was really happy with the business.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Elgin, IL
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
John said the business is very good. The staff has always been fair with him. He's never had a problem all the years he's been there.
This review was collected via phone interview by Customer Research Inc.

GY
GAIL Y.
Elgin, IL
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Oil Change
Friendly staff and reasonable prices.

RC
Ryan C.
Saint Charles, IL
INFINITI M35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Ryan said he had a good experience and will return in the future. Overall, everything was great.
This review was collected via phone interview by Customer Research Inc.

FJ
Fred J.
St. Charles, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Fred said he has been going to this business for over 40 years. They provide very good service.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Elgin, IL
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Randy said the staff were really helpful when he was picking out what he needed for his vehicle. They got things taken care of pretty quickly.
This review was collected via phone interview by Customer Research Inc.