Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

893 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


YJ
yvonne J.
Elgin, IL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Yvonne said they always give good service, they are good in explaining things to her, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

DP
DON P.
Elgin, IL
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Convenient location and good mechanics
My only complaint was that I had a 7:30 appointment and I got there at 7:30. I received a call later (around 2:00 PM) and was told that they hadn't started yet and car wouldn't be ready till the following day.. I just question why have an appointment. They give me a loaner, so it was not a major problem (except at my age, I had difficulty getting into smaller car).
Staff was friendly.

JA
JENNIFER A.
Union, IL
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Courteous, professional, friendly staff.
The staff and the mechanics are professional and make me feel that my vehicle is being maintained at a higher standard of safety.

A
Sandy A.
South Elgin, IL
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Sandy said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gilberts, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
very friendly and timely service
very courteous, transparent and understanding.

Verified Customer
Elgin, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Hometown Auto Repair
The best thing about Bunges is the honest service that you receive. Down to earth team just wanting to get you back on the road.

JO
JOE O.
Elgin, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Another Great Service
Thanks for the fast, efficient oil change.

MP
MIKE P.
Elgin, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Oil change service
great job. in and out in 30 mins. always great customer service. thanks

Mike

GG
GREG G.
Elgin, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
They are fast, no long waiting
They are good they tell you the problem and fixes it, if you agree with price

TH
Tim H.
Elgin, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Tim said that he has used the place before and they have always had great service.
This review was collected via phone interview by Customer Research Inc.

AF
Angel F.
Elgin, IL
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Angel said the business was very accommodating. He dropped off his vehicle before they closed, and it was done in the morning.
This review was collected via phone interview by Customer Research Inc.

WP
Wanda P.
Elgin, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Wanda said the employees diagnosed her vehicle's issue right away. They completed service promptly.
This review was collected via phone interview by Customer Research Inc.

CB
CAROL B.
Elgin, IL
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Elgin’s Best Tire and Auto
Friendly and very organized at the desk. Service by qualified technicians........and coupons, what more could you ask for.

JG
Joel G.
Hampshire, IL
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Joel said that the place's staff is nice.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Elgin, IL
Chevrolet Camaro
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/03/2018
HORRIBLE CUSTOMER SERVICE!
UNFORTUNATLEY WE WILL NOT EVER BE DOING BUISNESS AT ANY BUNGEE LOCATIONS EVER AGAIN. THE ISSUE WITH THE CAR WAS NOT RESOLVED WE TOOK IT BACK MULTIPLE TIMES AND THE ISSUES WERE STILL NOT RESOLVED. IT GOT TO THE POINT WHERE WE JUST DIDNT WANT TO DO BUISNESS WITH THEM SINCE IT TOOK DAYS AND NOTHING WAS FIXED AS PROMISED. WE REQUESTED FOR OUR MONEY BACK SINCE NOTHING WAS FIXED AND TOOK THE CAR SOMEWHERE ELSE. THEY REFUSED TO GIVE US OUR MONEY BACK. THE OWNER STATEDTO ME THAT IF I TOLD HIM WHAT THE OTHER PLACE TOLD ME ABOUT THE CAR AND HOW MUCH THEY WERE CHARGING ME THAT MAYBE HE WOULD BE ABLE TO GIVE ME SOME TYPE OF REFUND BUT NOT THE WHOLE AMOUNT I PAID. SINCE I REFUSED BECAUSE THAT IS NONE OF HIS BUISNESS HE DID NOT GIVE ME MY REFUND. IT IS VERY UNFORTUNATE THAT A PLACE WE HAVE DONE BUISNESS WITH FOR YEARS TREATED US THIS WAY. THE CUSTOMER SERVICE FROM THE WORKERS I SPOKE TO AND ESPECIALLY THE OWNER WAS VERY VERY HORRIBLE. IT IS VERY SAD THAT THEY WERE VERY QUICK TO TAKE AROUND $300 FROM US WITHOUT EVEN FIXING THE ISSUES THAT WE WERE HAVING.

Verified Customer
South Elgin, IL
INFINITI QX60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great service always
Always great service and very efficient.

RK
RYAN K.
South Elgin, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Fantastic
Bungee's has always taken care of all of my vehicles. Always in a timely manner as well. They know their customers on a first name basis, which is rare these days. Qill.contimue to have my vehicles serviced there.

HR
HIEDY R.
Gilberts, IL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Customer service always great!
Whenever I need any maintenance with my vehicles Bunges is my go to place. Thank you for always being helpful and honest!

DE
Dan E.
Gilberts, IL
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Dan said the employees were helpful, quick, and he was in and out.
This review was collected via phone interview by Customer Research Inc.

JS
JULIE--PAUL S.
Elgin, IL
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Altimax tire are give a great ride!
My car needed 4 new tires since it is AWD and I experienced a flat tire a week ago with tire weight lodged into the tread part of the tire. Unfortunately, it was not repairable so I had to buy 4 new tires. Bunges did a great job putting the new tires on and I asked them to do an alignment too. Bunges is a one stop shop. Thank you!