Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

864 Reviews

98% Would Recommend
Latest Review about 23 hours ago

Reviews


RH
Randy H.
Elgin, IL
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Randy said the staff were really helpful when he was picking out what he needed for his vehicle. They got things taken care of pretty quickly.
This review was collected via phone interview by Customer Research Inc.

JF
Joshua F.
South Elgin, IL
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Joshua said the staff did a good job servicing his vehicle, but they informed him that there was a small crack in his radiator. When he took it to another mechanic they did a pressure test and did not find a crack.
This review was collected via phone interview by Customer Research Inc.

JP
Janet P.
Elgin, IL
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Janet said the staff was polite, and kind.
This review was collected via phone interview by Customer Research Inc.

LG
Louis G.
Hampshire, IL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Louis said the staff are pretty good, and fair on what they needed to do. They also kept him in the loop as to what was going on.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Elgin, IL
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
James said the business is very good and he always goes to the business.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Gilberts, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Steve said the staff was easy to work with, and had better prices than other places for their service.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Elgin, IL
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Nancy said they were able to get everything done within the time frame he needed.
This review was collected via phone interview by Customer Research Inc.

BC
Ben C.
Hampshire, IL
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Ben said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

AF
Ashley F.
Elgin, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Ashley said the business staff was helpful. They did great with her vehicle services.
This review was collected via phone interview by Customer Research Inc.

NL
Ned L.
Elgin, IL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Ned said he was pleased with the service the staff provided, and they also fixed the other issue they found.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Huntley, IL
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Bob said he has dealt with the business for quite a while. The business has always provided a good service experience at a good price.
This review was collected via phone interview by Customer Research Inc.

JG
JERRY G.
South Elgin, IL
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
always great service.
They thoroughly checked all filters and replaced needed ones.
Tire rotation was complete.
Fresh fill of synthetic oil.

DL
Dan L.
Elgin, IL
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Dan said they did a great job at a fair price and they did it quick.
This review was collected via phone interview by Customer Research Inc.

ML
Margaret L.
Elgin, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Margaret said they are awesome. She has been a customer since she was 16 years old, and now she is 46.
This review was collected via phone interview by Customer Research Inc.

RS
RANDY S.
Coral, IL
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
They have personal pride in customer satisfaction
They go beyond just doing what is expected. For me it was getting my coolant to flow properly in order to get heat in my car. They kept flushing until it was cleared. I finally have heat!

JF
John F.
Carpentersville, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said the overall service was good and he likes all the guys there, as they are very nice.
This review was collected via phone interview by Customer Research Inc.

LW
Lewis W.
Elgin, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Lewis said he always goes to the business for service when he needs it, and the staff members do what they say they're going to do. They're really courteous, knowledgeable, and he likes them a lot. He has never had any problems with the business.
This review was collected via phone interview by Customer Research Inc.

PP
Phyllis P.
Elgin, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Phyllis said she appreciates the service at this business.
This review was collected via phone interview by Customer Research Inc.

DS
DAVID S.
Elgin, IL
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Prompt, friendly service
Great place to get your car serviced at a fair price. Been going there for years.

BW
Bill W.
Elgin, IL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Bill said he has been a customer for 20 years and would recommend the business.
This review was collected via phone interview by Customer Research Inc.