Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

762 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 11 months ago

Reviews


JC
JON C.
Minneapolis, MN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
Thanks
Awesome as usual... keep it up!
See you again for my next service

WL
William L.
Burnsville, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
William said this business is convenient, close by, and the customer service is friendly.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Burnsville, MN
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Eric said the service is good.
This review was collected via phone interview by Customer Research Inc.

GM
Genaro M.
Apple Valley, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Genaro said the business is really good.
This review was collected via phone interview by Customer Research Inc.

SM
SEAN M.
Apple Valley, MN
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017
Did what was expected
They did what was asked in the time they stated. Also gave recommendations for future actions.

WP
William P.
Apple Valley, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
William said the service was great. The staff took his vehicle in immediately.
This review was collected via phone interview by Customer Research Inc.

PR
Pat R.
Burnsville, MN
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Pat said the business got her in and out quickly. They were very courteous and they were good.
This review was collected via phone interview by Customer Research Inc.

PN
PHILLIP N.
Burnsville, MN
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2017
5
Nothing it’s the best I know

JR
JOHN R.
Burnsville, MN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017
ITrust them here.
Friendly, convenient and I get a free car wash with oil change .

LT
Lawrence T.
Burnsville, MN
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Lawrence said the staff took care of his vehicle and the service was great.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
Apple Valley, MN
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
John said the employees were very polite. They listened to his needs. The work was done within a half hour.
This review was collected via phone interview by Customer Research Inc.

AM
ALEX M.
Burnsville, MN
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017
Reasonable
Very good customer service and kept us up today how repairs were going. Very fair when they found out what was wrong.

We started coming here on a recommendation of a friend. They treated him very fairly and saved him lots of money.

AS
ANGELA S.
Burnsville, MN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017
PROFESSIONAL AND COURTEOUS SERVICE
There is never any pressure to do extra work on any of our vehicles. We have been going here for years and they are friendly, courteous and very professional. We even get a free car wash when we pick up our vehicle!
Burnsville auto repair is the only place we take our vehicles and will continue to do so.

MM
MICHAEL M.
Burnsville, MN
Mazda Mazda5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2017
Not prepared
First appointment on Sat. Morning.
Oil change should not take too long.
Was told it would take about 30 minutes.
After 45 minutes they admitted they were waiting for the synthetic oil needed. Only admitted after I pushed for a reason.
Who does oil changes and doesn't have the required supplies?

NR
Nelson R.
Burnsville, MN
Pontiac Sunfire
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2017 Category: Service
Nelson said the employees were unable to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

MC
Maxine C.
Burnsville, MN
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Maxine said the facility was convenient and very good.
This review was collected via phone interview by Customer Research Inc.

RS
Rexford S.
Burnsville, MN
Mazda 626
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/30/2017 Category: Service
Rexford said the employees did not provide the service he requested. He would have liked the employees to have been honest.
This review was collected via phone interview by Customer Research Inc.

SE
SCOTT E.
Burnsville, MN
Chrysler Concorde
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2017
Oil change
Quick recommend new air filter have order it said take about 30 min and my car was ready in about 30 min

SP
Susan P.
Hopkins, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Susan said the staff was really friendly. They gave her tire cords and they took her in right when she pulled up because she was a walk-in customer.
This review was collected via phone interview by Customer Research Inc.

IA
Ismail A.
Santiago, MN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Ismail said the staff is nice. The service was done on time and they should keep doing what they are doing.
This review was collected via phone interview by Customer Research Inc.