Burnsville Auto Repair


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

762 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 10 days ago

JON C. on 01/12/2018
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"Thanks "
Awesome as usual... keep it up!
See you again for my next service
Vehicle: Kia Sorento
Service Date: 01/11/2018
Review Created: 01/12/2018 02:06 PM
William L. on 01/08/2018
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William said this business is convenient, close by, and the customer service is friendly.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/26/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Eric L. on 01/04/2018
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Eric said the service is good.
Vehicle: Toyota Tundra 2WD Truck
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Genaro M. on 12/29/2017
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Genaro said the business is really good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/22/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
SEAN M. on 12/23/2017
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"Did what was expected "
They did what was asked in the time they stated. Also gave recommendations for future actions.
Vehicle: Hyundai Sonata
Service Date: 12/21/2017
Review Created: 12/23/2017 03:35 AM
William P. on 12/19/2017
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William said the service was great. The staff took his vehicle in immediately.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Pat R. on 12/18/2017
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Pat said the business got her in and out quickly. They were very courteous and they were good.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 12/15/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
PHILLIP N. on 12/17/2017
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"5"
Nothing it’s the best I know
Vehicle: Chevrolet Cobalt
Service Date: 12/15/2017
Review Created: 12/17/2017 02:45 PM
JOHN R. on 12/15/2017
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"ITrust them here."
Friendly, convenient and I get a free car wash with oil change .
Vehicle: Chevrolet Impala
Service Date: 12/14/2017
Review Created: 12/15/2017 09:21 PM
Lawrence T. on 12/14/2017
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Lawrence said the staff took care of his vehicle and the service was great.
Vehicle: Kia Optima
Category: Service
Service Date: 11/15/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
John O. on 12/12/2017
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John said the employees were very polite. They listened to his needs. The work was done within a half hour.
Vehicle: Mercury Sable
Category: Service
Service Date: 12/09/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
ALEX M. on 12/11/2017
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"Reasonable "
Very good customer service and kept us up today how repairs were going. Very fair when they found out what was wrong.

We started coming here on a recommendation of a friend. They treated him very fairly and saved him lots of money.
Vehicle: Ford Five Hundred
Service Date: 12/08/2017
Review Created: 12/11/2017 10:58 AM
ANGELA S. on 12/06/2017
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"PROFESSIONAL AND COURTEOUS SERVICE"
There is never any pressure to do extra work on any of our vehicles. We have been going here for years and they are friendly, courteous and very professional. We even get a free car wash when we pick up our vehicle!
Burnsville auto repair is the only place we take our vehicles and will continue to do so.
Vehicle: Honda Accord Cpe
Service Date: 12/05/2017
Review Created: 12/06/2017 07:51 PM
MICHAEL M. on 12/04/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not prepared"
First appointment on Sat. Morning.
Oil change should not take too long.
Was told it would take about 30 minutes.
After 45 minutes they admitted they were waiting for the synthetic oil needed. Only admitted after I pushed for a reason.
Who does oil changes and doesn't have the required supplies?
Vehicle: Mazda Mazda5
Service Date: 12/02/2017
Review Created: 12/04/2017 04:10 AM
Nelson R. on 12/04/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Nelson said the employees were unable to repair his vehicle.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Maxine C. on 12/01/2017
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Maxine said the facility was convenient and very good.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 11/29/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Rexford S. on 11/30/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Rexford said the employees did not provide the service he requested. He would have liked the employees to have been honest.
Vehicle: Mazda 626
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
SCOTT E. on 11/26/2017
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"Oil change "
Quick recommend new air filter have order it said take about 30 min and my car was ready in about 30 min
Vehicle: Chrysler Concorde
Service Date: 11/24/2017
Review Created: 11/26/2017 06:49 PM
Susan P. on 11/24/2017
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Susan said the staff was really friendly. They gave her tire cords and they took her in right when she pulled up because she was a walk-in customer.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/17/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Ismail A. on 11/21/2017
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Ismail said the staff is nice. The service was done on time and they should keep doing what they are doing.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
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