Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

789 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


BT
Butch T.
Rockford, IL
Chevrolet Colorado
Verified Customer
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03/13/2019 Category: Service
Butch said the service at this business was excellent. The project came in under budget, the service was on time and professional.
This review was collected via phone interview by Customer Research Inc.

DM
DON M.
Caledonia, IL
Toyota Sienna
Verified Customer
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03/05/2019
Thorough Regular Maintenance
During my vans oil change, the mechanic reviewed the vehicles systems and found needed repairs. He showed me what was needed and I approved the repairs. Very thorough!

KT
KEVIN T.
Loves Park, IL
Chevrolet TrailBlazer
Verified Customer
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02/28/2019
Awesome service
I cant say enough about this shop.Service is excellant.Employees are awesome.Prices very affordable. They always call me with a estimate before they fix my car and it's always done when they promise me.What more can you ask for.

DE
DAVID E.
Rockford, IL
Lexus RX 330
Verified Customer
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02/25/2019
Great people, great work!
From Kelly and Mike to the mechanics, everyone is friendly and professional. They get the job done as promised and at fair prices! They take of my Mother and brother's cars too.

RH
Ron H.
Loves Park, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Ron said the staff at this business are very friendly. They fixed the problem with his vehicle. Everything went well. He enjoys their service.
This review was collected via phone interview by Customer Research Inc.

JO
JERRY O.
Loves Park, IL
Chevrolet Aveo
Verified Customer
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02/19/2019
The people!
Great service! Honest and professional.
Kelly is the best!

BC
BILL C.
Rockford, IL
Buick Rendezvous
Verified Customer
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02/16/2019
True service
We were able to get car in for oil change and tire maintenance on short notice. Everything was done while we waited. Nice people!

LK
Linda K.
Machesney Park, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Linda said she trusts Mike implicitly. He is polite, friendly and pleasant and he listens to her. He always puts his customers first.
This review was collected via phone interview by Customer Research Inc.

JH
Jeremy H.
Illinois
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Jeremy said the vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

KJ
Keevin J.
Loves Park, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Spoke with Susan. She said she and her husband are satisfied with the work that has been done at this business. The technicians were not able to set the odometer otherwise everything is fine.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rockford, IL
GMC Sierra 1500
Verified Customer
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02/06/2019
Friendly
Friendly and efficient, very good mportant, when they say they will give you a call back, they do!

SE
Steve E.
Rockford, IL
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Steve said the service was good. He trusts the service the employees provided. He was not overcharged for his service.
This review was collected via phone interview by Customer Research Inc.

KW
Kelly W.
Rockford, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Kelly said the business did everything they needed too in a timely manner, and they had great service.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Rockford, IL
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Jason said he has been going to this business for years and the staff always give his vehicle the utmost care.
This review was collected via phone interview by Customer Research Inc.

BT
Butch T.
Rockford, IL
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Butch said the staff did exceptional work, and came in under the estimate quoted. They always do an excellent job for him and he's very happy with what they did for him
This review was collected via phone interview by Customer Research Inc.

DM
DON M.
Caledonia, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Oil Change at Campbell's
I called Kelly and made an appointment for the next morning. The mechanic serviced my car in 30 minutes. While waiting, I enjoyed a cup of coffee.

SE
SYLVIA E.
Rockford, IL
Buick Lucerne
Verified Customer
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12/21/2018
Outstanding help!
I hit a large pothole and thought I might have messed up my alignment and maybe damage my exhaust. I wanted it fixed before I went on a 500 mile trip. Kelly got me right in and it turned out that there was no damage. It made me feel safer for my trip!

Verified Customer
Roscoe, IL
Ford Expedition
Verified Customer
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12/16/2018
Expedition with S/P Coil Issues Fall 2018
Great support. Campbell's is open and honest about the issue -- even if it is one they previously supported. Like the people there. Final coil replacement fixed the problem. Am concerned the plugs needed replacing -- but Campbell's only does the work required -- nothing more. Will definitely consider going back to them, once the plugs need to be changed.

CT
Christina T.
Machesney Park, IL
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Christina said the business takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

BM
Bruce M.
Illinois
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Bruce said Kelly and the staff that serviced his vehicle were honest and knowledgeable. He was only charged for the tow because they were not able to resolve the issue his vehicle is having.
This review was collected via phone interview by Customer Research Inc.