Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

747 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JG
Joe G.
Rockford, IL
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Joe said every thing he has ever had to take to the business comes out well.
This review was collected via phone interview by Customer Research Inc.

DK
Dean K.
Illinois
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Dean said the staff completed the services that were asked of them.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Caledonia, IL
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
John said he came in for an oil change and a tire rotation. The oil change was fine, but the employees forgot to rotate the tires.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Illinois
Mazda Mazda6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
David said the business is good.
This review was collected via phone interview by Customer Research Inc.

TW
Tyra W.
Illinois
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2018 Category: Service
Tyra said the staff at this business did well.
This review was collected via phone interview by Customer Research Inc.

RE
ROYCE E.
Roscoe, IL
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2017
Great affordable repairs
I had the lowers ball joints replaced. They got me in the next day and back out by noon. The car drives great.

DD
Darrell D.
Boundary Creek, NB
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2017
Honda fourtrax sale
Russell,you did a great job on helping me find a bike for my girlfriend,her and I were really happy with the sale and getting it done so we could go biking on the same day as the sale,job well done

MP
Marvin P.
Illinois
Saturn Vue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2017 Category: Service
Marvin said overall he was pretty satisfied with this business and he will go back.
This review was collected via phone interview by Customer Research Inc.

JD
Jennifer D.
Loves Park, IL
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2016 Category: Service
Jennifer said it was her first time at this business, they had a full parking lot so she ended up parking on the street.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Illinois
Chrysler Town
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2016 Category: Service
Spoke with Gina. She said the repairs took 5 days longer than expected because the business was not able to diagnose the problem.
This review was collected via phone interview by Customer Research Inc.

CG
CINDY G.
Rockford, IL
Pontiac Firebird
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2016
Head gasket repair
Thank you,

PW
Pam W.
Illinois
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2016 Category: Service
Pam said the business didn't fix all the problems with her vehicle. They provide great service and they care about their work.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Rockford, IL
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2016 Category: Service
John said the business was awesome and the people were great. They damaged a small part while his vehicle was in service. They fixed it right away at no charge to him.
This review was collected via phone interview by Customer Research Inc.

MG
Mitchell G.
Illinois
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2016 Category: Service
Mitchell said this business was straightforward with him.
This review was collected via phone interview by Customer Research Inc.

AM
Alyshia M.
Illinois
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2016 Category: Service
Alyshia said she doesn't know any other mechanic. They have always taken care of her but time wise they weren't so good. She dropped her vehicle off on Sunday night and on Monday they told her they would look at her vehicle after lunch but she didn't hear anything about it. She called on Tuesday and they told her they were looking at it but she didn't get a phone call until Wednesday.
This review was collected via phone interview by Customer Research Inc.

KT
Kelly T.
Rockford, IL
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2016 Category: Service
Kelly said this business did a very good job. She asked them to put the spare tire down in the vehicle but they did not.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Illinois
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2016 Category: Service
Dave said the service was good.
This review was collected via phone interview by Customer Research Inc.

SK
SCARLET K.
Machesney Park, IL
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2016
Subaru Out back
I really appreciate you seeing me with short notice and helping me get my car back the very next day Thank you very much . My car is working fine and no more adding water thank you again

WP
Walt P.
Loves Park, IL
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Walt said they did a good job, they got it done and the work they did is fine.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Illinois
GMC Sierra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2016 Category: Service
James said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.