Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
4.8

( 88 Reviews )

99% Would Recommend
Latest Review about 3 years ago

Reviews


MT
Marshall T.
East Sandwich, MA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016 Category: Service
Marshall said he thought the service was a little more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Sandwich, MA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2016 Category: Service
Spoke with Michael. He said there has been a change in employees working for the business and the service isn't as good as before. He will still recommend others to them.
This review was collected via phone interview by Customer Research Inc.

MS
Marcial S.
Sandwich, MA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2016 Category: Service
Marcial said he never got a call from the business telling him his vehicle was finished, they did not tell him what service he would need on the vehicle, and he ended up having to go back again. He said they did the job, but they could have been better. However, he liked the people and he will go back.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Massachusetts
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2016 Category: Service
Thomas said he was not given a promise of time but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

PG
Patrick G.
Forestdale, MA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016
Replacing Tires
Even though I am very satisfied with the way my car/tires sound now, I am disappointed that I was charged $99 to have one of the employees take it for a drive over 65 miles/hour. Because I was bringing it in for the second time, I don't think I should have been charged that, or at the very least I think I should have been told it was going to cost me $99 when I suggested someone come ride the car with me so he could hopefully hear that the car still had a problem after the first visit. That being said, overall I have been satisfied with all work done to all of our vehicles, and the friendliness of all employees.

JW
John W. W.
Forestdale, MA
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2016 Category: Service
John said the people at this business were very nice. The service was good. At completion, things got a little confusing. He was handed the wrong receipt. Everything was taken care of. He recommends the service.
This review was collected via phone interview by Customer Research Inc.

LW
Laura W.
Medway, MA
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Laura said the service was excellent although it took too long to be completed.
This review was collected via phone interview by Customer Research Inc.

RG
Ronald G.
East Sandwich, MA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2016 Category: Service
Ronald said he made an appointment two days in advanced but had to go back twice because all of the work could not be done in one day. The third day, the business took him early and finished the work. He said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

LM
Lois M.
Massachusetts
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2016 Category: Service
Lois said the business did a pretty good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
Edward M.
East Sandwich, MA
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2016 Category: Service
Edward said he is very appreciative that they pick him up and drops him off. He said their prices seems to go up each time he goes in.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
Massachusetts
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2016 Category: Service
Nancy said the service took a little longer than expected at this business.
This review was collected via phone interview by Customer Research Inc.

LR
Lorraine R.
Sandwich, MA
Jaguar XJ6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Lorraine said everything at the business was fine.
This review was collected via phone interview by Customer Research Inc.

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