ReScore Reviews™ (4)

ReScore
Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5rating 4.7500025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
99% Would Recommend
84% Business Response
Latest Review 7 days ago
Alan R. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people and honest"
Nice job.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/17/2018
Service Type: service
Review Created: 04/18/2018 10:23 AM
DAVID D. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service "
very good inspection photos
Vehicle: Acura TL
Category: Service
Service Date: 04/17/2018
Service Type: service
Review Created: 04/18/2018 05:00 AM
Samuel / Teresa S. on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and professional "
The people at CarCare are friendly, they offer customer rewards and do a good job.

I have recommended a friend.
Vehicle: Lexus LS 430
Category: Service
Service Date: 04/10/2018
Service Type: service
Review Created: 04/18/2018 02:20 AM
Harvey H. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto Repair"
Great service and quick turnaround time.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/13/2018
Service Type: service
Review Created: 04/15/2018 05:27 PM
MARIE W. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2001 Highlander "
Check engine light was on, they put it on computer and found the mass air flow filter needed replacing (I think that's what you call it(.
They also replaced the front gasket cover.
It was timely.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/06/2018
Service Type: service
Review Created: 04/14/2018 06:09 PM
Nicholas B. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Everyone was really nice and helpful. Service was fast and response was great.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/13/2018
Service Type: service
Review Created: 04/14/2018 08:47 AM
GAY B. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service as usual!"
Would give it a ten!
Vehicle: Lexus RX 350
Category: Service
Service Date: 04/12/2018
Service Type: service
Review Created: 04/13/2018 11:30 AM
Mike B., President at CarCare Inc responded on 04/13/2018

Hi Gay!  Thank you so much!  Its always a pleasure to serve you!  We appreciate you loyalty over the years.  Sorry I missed you this time.  have a great summer; I hope you have some travel plans in the works!  see ya next time,- jaimee

Amie / Matt P. on 04/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was good/fast/fair."
Would recommend to a friend.

Matt
Vehicle: Lexus GX 470
Category: Service
Service Date: 04/12/2018
Service Type: service
Review Created: 04/13/2018 10:04 AM
Mike B., President at CarCare Inc responded on 04/13/2018

Hi Matt and Amie!  Thank you for taking time to post a nice review for us!  We appreciate your loyalty over the years and thank you for allowing us to service and repair your vehicle this week.  Enjoy your weekend and stay safe on the roads!- jaimee/office manager

Al H. on 04/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good job"
Good work done on a timely manner
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/11/2018
Service Type: service
Review Created: 04/12/2018 04:42 AM
Mike B., President at CarCare Inc responded on 04/13/2018

Hi Al!  thank you for a nice review!  we appreciate your loyalty and look forward to keeping your car serviced in the future! Have a great summer! -jaimee/office manager

PATTY S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Go check it out !!! No better place in town for car TLC
Vehicle: Honda CR-V
Category: Service
Service Date: 04/09/2018
Service Type: service
Review Created: 04/10/2018 06:26 AM
Mike B., President at CarCare Inc responded on 04/10/2018

Hi Patty! thank you so much for a great review -and "WOW!" Its been 10 years you have stayed loyal to us and gave us the privilege of keeping your care serviced and safe on the road! We appreciate you! its always a pleasure!  jaimee/office manager

Craig L. on 04/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Transmission "
Thanks
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/09/2018
Service Type: service
Review Created: 04/10/2018 06:16 AM
Bob J. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I needed it done quick and they did!"
My left rear passenger window went out and I had to be at the hospital @ 1:00 PM. Dennis said they could take care of it. Mike the owner took me home about 8:30 on Monday & came to collect me a little after 9:30. Dennis was told by me to do as little as possible to fix the problem. He supported the window and I was on my way.

Thanks,
Bob from Pelham
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 04/02/2018
Service Type: service
Review Created: 04/05/2018 09:14 AM
Mike B., President at CarCare Inc responded on 04/10/2018

Hi Bob!  thank you for taking time to post a nice review for us!  we appreciate the feed back.  we strive for excellant customer service and the best way to do that is to pay close attention to the customers needs.  again thank you for allowing us to serve you!
-jaimee/office manager

Kris L. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great near my job"
Great bussiness
Vehicle: Lexus IS 250
Category: Service
Service Date: 04/03/2018
Service Type: service
Review Created: 04/04/2018 04:42 PM
Mike B., President at CarCare Inc responded on 04/10/2018

Hi Kris! thank you for posting a review!  We appreciate you and welcome to the CarCare family!  Looking forward to keeping your car safe on the road for years to come!
-jaimee/office manager

Billy, Traci M. on 03/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People and quality of work!"
Always very friendly and professional. Work has always been great!
Vehicle: Lexus RX 330
Category: Service
Service Date: 03/23/2018
Service Type: service
Review Created: 03/31/2018 07:41 AM
Mike B., President at CarCare Inc responded on 04/10/2018

Hi Billy and Traci!  Thank you for posting a great review for us! we appreciate ya'll and your loyalty to CarCare.  Thank you also for allowing us to serve you as your choice in auto service.  Enjoy this beautiful weather and we will see you on the next service!
-jaimee/office manager

Jenny P. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Happy!"
Great service & great communication with car owner! Always trustworthy! Thanks!
Vehicle: Toyota Camry
Category: Service
Service Date: 03/22/2018
Service Type: service
Review Created: 03/30/2018 02:12 PM
Mike B., President at CarCare Inc responded on 04/10/2018

Hi Jenny!  Thank you for a great review!  We appreciate the feed back and your loyalty to CarCare! Looking forward to keeping your car serviced in the future!  Enjoy the great weather and see ya on the next service!  -jaimee/office manager

Ryan, Beth A. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very polite and professional. I also like the way you send me your findings and I am able to review it. "
Great job.
Vehicle: Honda Pilot
Category: Service
Service Date: 03/28/2018
Service Type: service
Review Created: 03/29/2018 10:13 AM
Mike B., President at CarCare Inc responded on 04/10/2018

Hi Ryan and Beth! Thank you for taking time to post a great review!  we appreciate your loyalty to CarCare and allowing us to
serve you!  Looking forward to keeping your vehicle serviced in the future!  Enjoy this great weather see ya next time! -jaimee/office manager

PEG M. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently great customer service"
As usual, I was greeted and taken care of within 2 minutes. The work I requested was done efficiently and at a reasonable cost. I love the report sent to my email so I could see the results of the diagnostic tests and I loved the photos of my tires and battery.
Thank you
Vehicle: Acura MDX
Category: Service
Service Date: 03/26/2018
Service Type: service
Review Created: 03/27/2018 10:38 AM
Mike B., President at CarCare Inc responded on 03/28/2018

Hi Peg! Thank you for great review! and Thank you for your loyalty to CarCare!  Its always a pleasure to speak with you.  Have fun with your family on your trip!   jaimee/office manager

ANN J. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Carcare is very efficient. Great place!
Vehicle: Toyota Prius
Category: Service
Service Date: 03/23/2018
Service Type: service
Review Created: 03/24/2018 07:06 AM
Mike B., President at CarCare Inc responded on 03/28/2018

Hi Ann!  thank you for taking time to post a nice review.  thank you for your loyalty to CarCare! and we look forward to taking care of your auto service needs in the future!- take care, jaimee/office manager

Tammara /WINSTON S. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review of Car Care "
#1 in customer satisfaction. #1 in mechanic's abilities. AND #1 in honesty - my AC did not work. Many shops in my view would have said I had a bad compressor. Mike's folks diagnosed a bad relay which fixed it all. What more can anyone ask for???
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 03/22/2018
Service Type: service
Review Created: 03/23/2018 09:21 AM
Mike B., President at CarCare Inc responded on 03/28/2018

Hi Tammera! Thank you for that great review! we strive for excellant customer service!  our team works hard everyday with integrity and meeting the customers need with satisfaction.
thank you for you loyalty to CarCare! -jaimee/office manager

Hollie L. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication"
Thank you for continuing to help with an ongoing problem!
Vehicle: Acura TSX
Category: Service
Service Date: 03/21/2018
Service Type: service
Review Created: 03/23/2018 07:55 AM
Mike B., President at CarCare Inc responded on 03/28/2018

Hi Hollie, thank you for the review, we appreciate all feed back.  Also thank you for trusting us with your daughters vehicle.  we want her safe too!  -jaimee/office manager

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