Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

589 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5rating 4.7500025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
99% Would Recommend
85% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
Birmingham, AL
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
5/5 As Alway
Fantastic, honest company I trust completely. The prices are fair, the work is top-notch, and the people employed there are genuine, great people. I've recommended the company to many people already and would easily recommend it again if the situation arose. I don't know much about cars but I know a thing or two about transparency and forthrightness and this place has both in spades. To whoever reads these: I'd recommend visiting the shop and talking to the front desk to see if the company's a good fit for your needs--I think it probably will be.

Verified Customer
Birmingham, AL
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Great work
Very thorough and love the pictures and notes!

AG
Andrea G.
Birmingham, AL
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Love CarCare!
They are nice, fast and they always get it right at the first visit!
Reasonable prices too!!!

DD
David D.
Birmingham, AL
INFINITI G37 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Always dependable
Quick professional service by a friendly concerned staff...........Thanks so much!!!!

TS
Tani S.
Birmingham, AL
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Good job
All done in one day, staff all friendly and pleasant

Verified Customer
Alabaster, AL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
good guys
always helpful and friendly. great service.
Mike B., President from CarCare Inc responded on 08/10/2018

Thank you!  Our team appreciates your feedback!  thank you for your loyalty, safe travels-jaimee/office manager


DC
DERREL C.
Birmingham, AL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
5 star
Consistently excellent and timely service!
Mike B., President from CarCare Inc responded on 08/10/2018

Thank you Derrell!  We appreciate your loyalty and feedback!  Safe travels-jaimee


GD
GILBERT D.
Helena, AL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Excellent service
Can't say enough on how well they provide excellent customer service and quality work. If you own a Honda, Toyota , Nissan, or Lexus bring your car to them for maintenance and they will give you honest answers and provide quality work .
Mike B., President from CarCare Inc responded on 08/10/2018

Hi Gilbert!  Thank you for the great review!  We strive for excellant customer service everyday,  your feedback helps us to know we are doing the right thing.  Thank you so much for your loyalty over the many years!  safe travels!- jaimee/office manager


RP
ROBERT P.
Helena, AL
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Great Service
Another excellent visit.
Mike B., President from CarCare Inc responded on 08/10/2018

Hi Robert!  Thank you!  Our team appreciates your review!!  Excellant customer service is our goal! thank you for your loyalty!
safe travels- jaimee/office manager


ML
Mike L.
Birmingham, AL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
First Visit
Professional, friendly, overall great service! Will be going back.
Mike B., President from CarCare Inc responded on 08/03/2018

Hi Mike! Welcome to the CarCare Family- Thank you for taking time to post a great review for us. We hope that you have settled in to your new home and we look forward to taking care of all your auto service needs.  Safe Travels-jaimee/office manager 


Verified Customer
Pelham, AL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Great Service
Car Care has been servicing my cars for years. They are very friendly and knowledgeable. Great family owned business.
Mike B., President from CarCare Inc responded on 08/03/2018

Thank you!  We look forward to many more years of great service!  Safe Travels- jaimee


RL
ROY L.
Birmingham, AL
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Replace drive belt on Camry
All very good
Mike B., President from CarCare Inc responded on 08/03/2018

Thank you Mr. Leeth!  Always a pleasure to serve you! Thank you for the many years of loyalty!
safe travels-jaimee


Verified Customer
Alabaster, AL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
General semi annual Mtce on odysseys
As always prompt diagnosis, cars were done and delivered on time.....
Mike B., President from CarCare Inc responded on 07/27/2018

Thank you for a great review! We look forward to seeing you on next service-Safe travels! Jaimee-office manger


CS
Carlton S.
Bessemer, AL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Friendly and Professional Service
The Team at Car Care are always timely, friendly, and honest on the repairs needed! I have been using them for about 2 1/2 years and have not had any issues with them. I believe you pay for what you get! Will you pay a little more...Yes, but the quality of service and warranty they provide is worth it!
Mike B., President from CarCare Inc responded on 07/27/2018

Hi Carlton! Thank you for posting a great review! We appreciate feedback-we are providing great customer service, quality parts, and a guarantee! Safe travels!
-Jaimee-office manager


RR
Rodney R.
Birmingham, AL
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Cabin filter and Valve cover replacement
Done in timely and professional way
Mike B., President from CarCare Inc responded on 07/19/2018

Hi Rodney! thank you for posting a great review for us!  We appreciate your loyalty.  Look forward to serving your auto needs- safe travels this summer!  jaimee/office manager


LC
LaQueen C.
Birmingham, AL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Car Repair
I had no problems at all. Staff was friendly. I received a quote for what I asked and that is what I was charged. The complimentary vehicle was incredible. I received it via email with photos of my car as it related to the different things. I was able to pay over phone. It was very cost friendly. I don't think I'm going back to Nissan ever to get my car serviced. This is the place to go!!!
Mike B., President from CarCare Inc responded on 07/19/2018

hi LaQueen! thank you for your great review! and welcome to the CarCare Family!  we appreciate the feedback as we strive for the best customer experience!  safe travels this summer!  jaimee/office manager


AD
April D.
Bessemer, AL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Happy customer
Everyone was very nice and knowledgeable. There were no surprises and no up selling. I had a truly great experience and will continue to bring my car to them for future maintenance and repairs.
Mike B., President from CarCare Inc responded on 07/19/2018

Hi April!  It was a pleasure to serve you and welcome to the CarCare family!  Thank you for posting a great review!  safe travels this summer- jaimee/office manager


DS
DAVID S.
Birmingham, AL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service appt. ....oil pan gasket replacement
Great as usual. Very accommodating and professional.
Mike B., President from CarCare Inc responded on 07/19/2018

Hi David! thank you for the great review! safe travels and always a pleasure to serve.  we thank you for your loyalty.   jaimee-office manager


Verified Customer
Helena, AL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Love Car Care
I have been using Car Care for years! They always take care of me and I know I can trust what they are telling me!
Mike B., President from CarCare Inc responded on 07/19/2018

Thank you for your loyalty over the years! thank you for taking time to post a great review!  take care and safe travels!  jaimee/office manager


DT
DANIEL T.
Montevallo, AL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Always great service
Mike and the team are top notch. Very thorough with their work and takes time to explain issues.
Mike B., President from CarCare Inc responded on 07/19/2018

Hi Daniel, thank you so much for your loyalty and for taking time to post a great review!  See ya on the next shuttle!  safe travels -jaimee/office manager