Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

768 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5rating 4.7500025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
98% Would Recommend
88% Business Response
Latest Review about 17 hours ago

Reviews


MB
MARY B.
Bessemer, AL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
One of your cheerleaders
Always great service

BT
Brenda T.
Birmingham, AL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Service
Excellent Service

CM
Clay M.
Birmingham, AL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Attentive and pleasant
They know what they're doing and call me back promptly and offer the various options on how to fix the issues. I trust them with all my Honda equipment. Very pleased.

SW
SHANNON W.
Helena, AL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Routine maintenance
Attentive & prompt, & always friendly!

BM
Billy, Traci M.
Maylene, AL
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Always professional and very good at what they do!
Fix the problem as they always do!

KJ
Karl J.
Birmingham, AL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
good service, friendly people
always ready to be helpful in keeping my car in good running condition.

Verified Customer
Birmingham, AL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Personal relations
Mike is awesome and takes care of his customers like family
Mike B., President from CarCare Inc responded on 05/20/2019

again another happy custmer!  we strive for that excellant customer service along with a great family atmosphere!
A comfortable waiting area with free refreshments and free shuttle service.  And most importantly getting to know our customers and their needs.- jaimee/office manager


Verified Customer
Mountain Brook, AL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Great service
Car care has always been there to help me with all my car needs. They are always professional and have always helped me out when I have had car trouble. They are my “good to” place for all car issues. I have used them for over 20 years.
Mike B., President from CarCare Inc responded on 05/20/2019

thank you for your loyalty over those 20 years!
take care, safe travels, jaimee


JG
JANE G.
Birmingham, AL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Regular car service
Excellent service!
Mike B., President from CarCare Inc responded on 05/20/2019

Hi Jane!  sorry i missed you! i was relaxing on the beach!!
we will have to catch up next time!
safe and Happy travels this summer, jaimee/office manager


GD
GILBERT D.
Helena, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Helped me in a jam
Fixed my wife's car and it's back on the road again and rides excellent! I recommend their complementary shuttle service.
Mike B., President from CarCare Inc responded on 05/20/2019

Hi Gilbert!  We aim for that great customer experience!  thank you for taking time as always to post a review.  
safe and happy summer travels, jaimee/office manager


Verified Customer
Helena, AL
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2019 Category: Service
Removed and Replaced damaged compliance bushings
CarCare is small professional shop that provides fast, quality maintenance at a competitive price
Mike B., President from CarCare Inc responded on 05/20/2019

thank you and happy travels!
-jaimee/ office manger


JM
Julius M.
Birmingham, AL
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Wonderful for service shop
If you are looking for a one stop full service shop this this is the place to go don’t look any further.
Mike B., President from CarCare Inc responded on 05/20/2019

Hi Julius!  thank you so much for taking time to post a great review! we strive for excellant customer service!
safe travels - jaimee/office manager


GE
GENE E.
Birmingham, AL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
My car care people
These people know automotive and how to treat their customers..
Mike B., President from CarCare Inc responded on 05/20/2019

Hi Gene!  Thank you!  It was good to see you-
safe travels, jaimee/office manager


DT
DANIEL T.
Montevallo, AL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Great service
Always great service and flexible schedules from CarCare!
Mike B., President from CarCare Inc responded on 05/20/2019

Thank you!  have a safe and Happy summer!!!
-jaimee/office manager


MC
MATT C.
Birmingham, AL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Great details given on necessary maintenence
Dennis always keeps me in the loop with the items our vehicles need!
Mike B., President from CarCare Inc responded on 05/20/2019

Thanks Matt!  have a safe and happy summer!!
-jaimee/office manager


WJ
William and Marla J.
Helena, AL
INFINITI EX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Friendly Staff
Lisa Whitehead and the rest of the staff at Enterprise Car Sales were very friendly and personable. We knew what car we wanted and they were very patient while we made our selection and inspection of the car. We have already made recommendations for other family members.
Mike B., President from CarCare Inc responded on 05/20/2019

?? This is CarCare Inc review page- if you dont mind, would you do a review for us?
thank you so much!  jaimee/office manager


JC
Jack C.
Birmingham, AL
Lexus LX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
SERVICE!
Friendly,FAST,Expedient service.
Mike B., President from CarCare Inc responded on 05/06/2019

Thanks Jack! always a pleasure to serve you!
safe travels, take care/ jaimee-office manager


CG
CHRISTY G.
Sterrett, AL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Trustworthy
Very nice to have a shop that you can trust and they always go beyond expectations.
Mike B., President from CarCare Inc responded on 05/06/2019

Hi Christy!  thank you so much!
safe travels this summer-  jaimee/office manger


JB
JIM B.
Birmingham, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
repair 2010 camry
good job
Mike B., President from CarCare Inc responded on 05/06/2019

Thank you Jim!  hope to see you next time, safe travels-jaimee


LB
Lyn B.
Birmingham, AL
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Engine replacement
Coukdbt be more pleased! Replaced our engine and catalytic converters for a reasonable price and extremely swift service. Very responsive and kept us informed.
Mike B., President from CarCare Inc responded on 04/25/2019

Hi Lyn!  thank you so much for your feedback!  customer service is very important to us.  Looking forward to keeping your vehicles running for years to come!
Safe Travels- jaimee/office manager