Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

433 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 months ago

Reviews


RW
Robert W.
Peoria, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Robert said they did everything they said they would. He did not have to wait and they waited after hours for him to get off work so he could pay his bill.
This review was collected via phone interview by Customer Research Inc.

AT
Amanda T.
Edelstein, IL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
Amanda said the business provided her with good service.
This review was collected via phone interview by Customer Research Inc.

EE
Earl E.
Peoria, IL
Toyota Matrix
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/16/2014 Category: Service
Earl said this facility was really good.
This review was collected via phone interview by Customer Research Inc.

CB
Camurn B.
Peoria, IL
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2014 Category: Service
Camurn said he thought they could have been a bit quicker letting him know the vehicle was ready, but otherwise it was good service.
This review was collected via phone interview by Customer Research Inc.

SE
Steve E.
East Peoria, IL
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
Steve said everything is working alright and everything is okay.
This review was collected via phone interview by Customer Research Inc.

VC
Vicki C.
WASHINGTON, IL
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
Vicki said the staff at this business was friendly, wonderful and sociable. The service was quick. This was her first time using them and she will definitely go back.
This review was collected via phone interview by Customer Research Inc.

SK
Sripada K.
Dunlap, IL
Dodge Caravan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/26/2014 Category: Service
Sripada said the business did a pretty good job and the price was a little more than expected. He also said he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

MP
Maggie P.
Peoria, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014 Category: Service
Maggie said her vehicle is running really well and she is happy with it. They provided her with a loaner vehicle which was a really big deal to her. She has been telling everyone about them.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Peoria, IL
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014 Category: Service
Stephanie said she has never had a problem with the service at this business and they are nice.
This review was collected via phone interview by Customer Research Inc.

JW
JOHN W.
Peoria, IL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2014
Great service!
Always fantastic service here. Highly recommend.

JJ
Julie J.
Metamora, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
Julie said they care about their customers. They do everything to help and they are very friendly.
This review was collected via phone interview by Customer Research Inc.

KK
Kenan K.
Peoria, IL
Mazda 6
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2014 Category: Service
Kenan said the business made him get the brakes done. He called them 20 minutes after dropping the vehicle off and told them not to do anything because he might have to go out of town. When he called 30 minutes later, they had changed the rotors and the brake pads. He was charged $475 with a coupon. They wanted to charge him $75 to change a headlight even though he purchased the part from Auto Zone. He did not have the light changed but they did not return his headlight part.
This review was collected via phone interview by Customer Research Inc.

DG
Deaun G.
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2014 Category: Service
Deaun said his overall experience was really good. The business really helped him out.
This review was collected via phone interview by Customer Research Inc.

AH
Aubrey H.
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Aubrey said they were very quick and efficient.
This review was collected via phone interview by Customer Research Inc.

BG
Barbra G.
Peoria, IL
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Barbra said the business is very nice to her and very helpful.
This review was collected via phone interview by Customer Research Inc.

LM
LIN M.
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014
Excellent customer service
Wait time is minimal to get an appointment. I appreciate the "no pressure" suggested maintenance and usually opt to have the work done because I trust it was necessary. I don't feel patronized because I'm a woman and am treated courteously while I wait in a clean quiet room. Discounts are added without my asking or producing a coupon and if I choose to wait for the service I've scheduled, it is always done promptly.

CH
CHRIS H.
Peoria Heights, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014
Get the job done and it gets done quickly
Been going to them for years and will continue to go

DH
DEBRA H.
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2014
good place
***********

DH
DON H.
Peoria, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2014
honesty
customer oriented

MC
Meghan C.
Illinois
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2014 Category: Service
Spoke with Meghan's mom. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 433 in total