Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 433 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 4 months ago

Reviews


JW
Jerry W.
Mapleton, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Jerry said he has taken both of his vehicles here for a while, they do good work and he can trust them, also he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Scott said the business provided his service on time and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Dunlap, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Robert said he is confident in the repairs and things are as supposed to be.
This review was collected via phone interview by Customer Research Inc.

DH
Dustin H.
Peoria, IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2011 Category: Service
Dustin said this business was quick, and they had all the answers regarding his vehicle.
This review was collected via phone interview by Customer Research Inc.

RD
Randie D.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Randie said this business got her in and out quickly.
This review was collected via phone interview by Customer Research Inc.

MM
Marian M.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2011 Category: Service
Marian said this business is always thorough and honest. She has been coming to this business for a long time. She thinks they are absolutely wonderful.
This review was collected via phone interview by Customer Research Inc.

DG
Dianne G.
Eureka, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2011 Category: Service
Dianne said she was very pleased with the service. They attended to her fast, were courteous, and had her vehicle ready in a reasonable amount of time. She said she took their advise and feels comfortable with them.
This review was collected via phone interview by Customer Research Inc.

LV
Laura V.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2011 Category: Service
Laura said the man at the desk was really great and this business does good work.
This review was collected via phone interview by Customer Research Inc.

KM
Karanda M.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2011 Category: Service
Spoke with Drew. He said the people here are really nice and they get you in and out.
This review was collected via phone interview by Customer Research Inc.

NK
Noah K.
IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2011 Category: Service
Noah said the mechanic he talked with at the business actually took him back to his vehicle and explained what was done instead of like other places that would not have done that.
This review was collected via phone interview by Customer Research Inc.

CW
Chad W.
IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2011 Category: Service
Chad this this business is fantastic.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Peoria Heights, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Bob said this business does a thorough job and he has never been disappointed with them.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Larry said he was very happy with the service he received with the business.
This review was collected via phone interview by Customer Research Inc.

BW
Becky W.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Becky said they consistently take care of her and look ahead to let her know what to budget for.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Frank stated that this business repaired what he needed, even though it was a little pricey. He also stated that this business always takes care of him and is excellent.
This review was collected via phone interview by Customer Research Inc.

TS
TINA S.
Peoria, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2011
Definitely Above Average
Service people went to great lengths to find parts for discontinued engine, and repair was explained very well. We have "teenager cars" and these folks keep them well maintained at budget prices! Thanks guys!

JR
JERELENE R.
Peoria, IL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2011
Completed car service
Hello customer service, on my service receipt the 37 point safety check was not marked down. So therefore, I am not sure if it was performed.

EM
edmond m.
Peoria, IL
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/06/2019
GOT HALF MY PROBLEMS FIXED
FINNALY AFTER SECOND VISIT AR X GOT THE FRONT END NOISE FIXED VERY PLEASED WITH THAT HOWEVER HE COULDNT HEAR THE NOISE FROM THE REAR I WAS STATING ABOUT WHICH IS A TERRIBLE VIBRATION OHTER MECHANIC HIT IT RIGHT ON THE NOISE AND DIAGNOISED THE PROBLE BEING A DRIVESHAFT FLEX PLATE BEARING . FINALLY BOUT TO HAVE MY VEHICLE ALL TOGETHER PROPERLY

LR
Larry R.
Chillicothe, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/18/2016
Thermostat Change
January the 13, 2016 I went into Car-x and told them I wanted the thermostat changed in my 1998 Malibu. I never asked them what it would cost me. They charged me $192.60 to replace the thermostat, cost of thermostat $29.12, shop fees $22.86, cooling system additive $79.95, and extended life coolant $24.95 for a grand total or $337.40. I never thought to change a thermostat could have ever cost this much. I didn't say anything to them about the other things done, but paid them and left and felt they had taken advantage off me for the other work they had done without asking me!

KC
KHUSH C.
Peoria, IL
Toyota Camry
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/31/2014
The labor charges were not assessed as described.
It took only about 1Hr & 15mins to complete the job but I was charged labor for 2 hours. I was told by the foreman that it is a industry standard to charge 2 hours of labor for replacement of front brakes.

Displaying Review 401 - 420 of 433 in total