Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 433 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 4 months ago

Reviews


NH
Nathan H.
Peoria, IL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014 Category: Service
Nathan said the business has done a lot of work and he has been very pleased.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2014 Category: Service
Jeff said the service was good.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Peoria, IL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2014 Category: Service
Spoke with Anna. She said they were fabulous, very good, and quick. She was very grateful and this was the only business around that would rotate her tires for free. She already recommended them to several people and she plans on returning.
This review was collected via phone interview by Customer Research Inc.

LD
LINDSAY D.
Peoria, IL
Dodge Charger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/09/2014
charges for labor were too high
Charges for labor were too high

SF
STEVE F.
Peoria, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2014
Service on rav
Everything went well, been with Car X for many yrs. & do recommend to friends.

BT
Bill T.
Marquette Heights, IL
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Service
Bill said everything was outstanding. The staff member who helped him was very polite. They talked and joked around for a little while. Overall, it was a pretty good day. He has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

NC
NOEL C.
Peoria, IL
Chrysler Sebring
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/28/2014
long wait time; kind of expensive
I was given an appt. time for replace a headlight. It took 1 1/2 hrs. to do this. I was disappointed that I had to wait so long.

TC
TIM C.
Peoria, IL
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2014
Timing Belt, Tune Up, Fuel Flush, Transmission Flush
Very friendly service.

Repairs took a bit longer than I anticipated. Brought the car in on a Monday and picked it up Thursday.

Overall, I give Car X between 3 and 4 stars for this visit.

RC
Robert C.
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2014 Category: Service
Robert said the television in the waiting room only had one working station.
This review was collected via phone interview by Customer Research Inc.

JP
JOHN P.
Peoria, IL
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014
outstanding service, exceeded expectations!!!
We explained that we had a doctors appt. out of town and needed to leave within an hour, the car was ready in about 35 minutes

FW
Floid W.
Peoria Heights, IL
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2014 Category: Service
Floid said this business took longer than he had expected. The reason for the delay was due to parts. The repair involved replacing his steering column and the one the business replaced it with is no longer adjustable. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

PV
Pavan V.
Peoria, IL
Mitsubishi Lancer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2014 Category: Service
Pavan said the business does good work.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Peoria, IL
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Joseph said he liked the service at this business. They are very helpful and he has been going to them for years.
This review was collected via phone interview by Customer Research Inc.

AB
Alexander B.
Peoria, IL
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Alexander said the business was quick, convenient and affordable in the service that it provided.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Peoria, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Chris said this business has a friendly staff. He received good service. He was in and out. Gary is a great employee of this business.
This review was collected via phone interview by Customer Research Inc.

CG
Cecil G.
Peoria, IL
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014 Category: Service
Cecil said the service was good.
This review was collected via phone interview by Customer Research Inc.

GD
George D.
Peoria, IL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
George said this business is good, and does excellent work
This review was collected via phone interview by Customer Research Inc.

DL
DENISE L.
Dunlap, IL
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2014
customer service
explained everything thoroughly

DB
Debbiebabamack525 B.
Peoria, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2014
best service repair and customer service
I have used car in peoria, IL for several years now. My entire family has their vehicles serviced here. Gary the manager is doing an outstanding job especially with his outstanding customer service skills. Mike works on our vehicles and he is the best. Great auto tech knowledge and his work never disappoints us. All the employees go out of their way to make sure the customers receive top job performance and courteous dependable service. A special thanks to all of you for the outstanding service shown to my family and myself. I would highly recommend them to all. Keep up the great service.

ME
MARK E.
Peoria, IL
Ford Taurus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/17/2014
not notifying client/customer of problems found
I had an appointment time scheduled, but my vehicle was not taken back at that time. When my car was completed,, the clerk did not go over ANY concerns or findings with me. he just said, "your car is ready". If I had not looked at receipt of report, when I got home, I would not have known about certain issues. that needed to be addressed. All the man did was take my payment and say thanks. Nothing else.

Displaying Review 41 - 60 of 433 in total