Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 433 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 4 months ago

Reviews


BB
Bill B.
Peoria, IL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2014 Category: Service
Bill said this business did a great job. He appreciates that they got everything done as quickly as they did.
This review was collected via phone interview by Customer Research Inc.

JJ
Julie J.
Metamora, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2014 Category: Service
Julie said the business was really great and did a good job. The personnel were polite and kind.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Peoria, IL
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2014 Category: Service
Chris said the service took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

RM
Rose M.
Creve Coeur, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2014 Category: Service
Rose said the vehicle is still working.
This review was collected via phone interview by Customer Research Inc.

VD
Vishnu D.
Peoria, IL
Mercury Monterey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2014 Category: Service
Vishnu said this business provides very good service.
This review was collected via phone interview by Customer Research Inc.

RL
Rose L.
Peoria, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2014 Category: Service
Rose said she went to the business thinking she had an issue, which turned out not to be a problem. She appreciated their honesty and how well they treated her. She plans on going back when she needs service.
This review was collected via phone interview by Customer Research Inc.

DH
DEBRA H.
Peoria, IL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2014
oil change
always nice people, good service

AB
Adam B.
Peoria, IL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2014 Category: Service
Adam said they always take good care of him.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Bedford Park, IL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2014 Category: Service
Kim said the business performed the needed service to her vehicle.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Peoria, IL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2014 Category: Service
Tim said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

SG
Susan G.
Washington, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2014 Category: Service
Susan said they did a good job, and were timely.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Peoria, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2014 Category: Service
William said they had outstanding service. They did good work and the people that worked there were fantastic.
This review was collected via phone interview by Customer Research Inc.

JJ
Joe J.
Peoria, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2014 Category: Service
Spoke with Janis. She said she trusts this business. They have never taken advantage of her.
This review was collected via phone interview by Customer Research Inc.

OM
Olivia M.
Illinois
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2014 Category: Service
Olivia said the service was good but this business is a little expensive.
This review was collected via phone interview by Customer Research Inc.

JG
JENNA G.
Peoria, IL
Suzuki Grand Vitara
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/09/2014
Super Slow Service
I brought my car in for a 10:30am appointment and was told my oil change and brake check would take 45min-1hr. I ran errands, worked out, ate lunch, and waited for Car-X to call about my call. 2 hours had passed and I stopped by to make sure I wasn't forgotten. My car was outside the shop and I was informed that my oil was done but the mechanic that checks brakes wasn't available. I went home (thank goodness I don't live far). My boyfriend called at ten to 3 since they were about to close and I hadn't heard a thing. He was on hold for almost 8 minutes before hanging up and calling back, only to be told that my car was ready for pick up. I received no call at any point. If my boyfriend was not with me that weekend, I would have had no one to drive me home and would have sat at Car-X ALL DAY. I was happy that Car-X did not charge me, but this was ridiculous. The workers are always very kind, but Saturday was disappointing.

DP
David P.
Peoria, IL
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2014 Category: Service
David said the prices were a bit more expensive than he expected and is checking to see if they are competitive.
This review was collected via phone interview by Customer Research Inc.

TJ
Tushar J.
Peoria, IL
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2014 Category: Service
Tushar said everything was really good with the service.
This review was collected via phone interview by Customer Research Inc.

AN
Arnold N.
Peoria Heights, IL
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Arnold said they are good.
This review was collected via phone interview by Customer Research Inc.

JB
Jasmine B.
Peoria, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Jasmine said everyone was great and everything was done on time. She did not have any problems.
This review was collected via phone interview by Customer Research Inc.

AM
Allie M.
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2014 Category: Service
Allie said the employees are very friendly, honest and kind. She always gets good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 433 in total