Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 433 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 3 months ago

Reviews


BP
Brent P.
Peoria, IL
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2013 Category: Service
Brent said the work was performed fast.
This review was collected via phone interview by Customer Research Inc.

DA
DON A.
Dunlap, IL
Chevrolet Malibu
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/15/2013
Not so good customer service
I purchased new tires. The man who quoted me a price of $618. (out the door) then charged me $669. the next day after giving me the quote. I told him about the error. He made me go back to my home, 20 mi. round trip, and get the paper with his handwriting showing the orig. quote. Then, he credited my CC with the $50. overcharge. So, 20 mi. plus my time and frustration seemed like bad business.

AB
Anne B.
Peoria, IL
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2013 Category: Service
Anne said she likes the customer service and the people that work there. She wants them to keep up the good work because they were awesome.
This review was collected via phone interview by Customer Research Inc.

TS
Teresa S.
Peoria Heights, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2013 Category: Service
Teresa said this business was efficient in fixing her vehicle.
This review was collected via phone interview by Customer Research Inc.

SF
STEVE F.
Peoria, IL
Nissan Quest
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/08/2013
not a good experience
Usually have a good experience, usually due the coupon oil change tire rotation vehicle inspection, my wife mistakenly wrote to balance the tires, they should have called to double check with us to make sure it was needed considering that the appt i had made a few days before i didn't say to balance the tires

JP
JOYCE P.
Morton, IL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013
Excellent Service
Was having engine light issues. Tech diiscovered the problem after thorough diagnosis. Was very happy with the reapir
result.

JB
Justin B.
Peoria, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013 Category: Service
Justin said everything was fixed. He was in and out quickly and will definitely be back.
This review was collected via phone interview by Customer Research Inc.

CD
CHARLIE D.
Washington, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2013
Always trusted these guys
Fixed brakes and a leaky caliper for me. Never felt like they were trying to sell me more than I needed.

DL
DARIO L.
Peoria, IL
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2013
Friendly Service
Friendly service. Reasonably priced.

PP
Prasad P.
Peoria, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2013 Category: Service
Prasad said they were courteous and the work was done completely and professionally.
This review was collected via phone interview by Customer Research Inc.

DR
Donald R.
Peoria, IL
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Donald said he received great service and that is why he continues to bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.

NC
NOEL C.
Peoria, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2013
headlight repair
I was treated very well; price was fair. I will return.

JV
Jay V.
Peoria, IL
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2013 Category: Service
Jay said he likes Josh at this business he takes care of him.
This review was collected via phone interview by Customer Research Inc.

GP
Gretchen P.
Peoria, IL
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2013 Category: Service
Gretchen said they are always helpful and even help out when she is in a pinch. They provide her with a loaner vehicle and have always been there for her. She really likes dealing with Josh at this business.
This review was collected via phone interview by Customer Research Inc.

KG
Kurt G.
Illinois
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2013 Category: Service
Kurt said they do a good job.
This review was collected via phone interview by Customer Research Inc.

DH
DEBRA H.
Peoria, IL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2013
Great Place
Email reminders to maintenance your car,
staff very friendly and knowledgeable!
Thank you!

AC
Alex C.
Peoria, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013 Category: Service
Alex said they made him feel comfortable and they are honest.
This review was collected via phone interview by Customer Research Inc.

EB
Elise B.
Peoria, IL
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013 Category: Service
Elise said the facility was fast and the repairs were very good.
This review was collected via phone interview by Customer Research Inc.

FA
Faiyaz A.
Peoria, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013 Category: Service
Faiyaz is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

DH
DON H.
Peoria, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2013
honesty/customer service
All the personnel pay attention to customer needs.

Displaying Review 141 - 160 of 433 in total